Petro Plumbing Service

Maryellen L.

It's too bad I couldn't give zero stars because that's exactly what I would do. We had an appointment from 12 to 2 PM -the communicated expected arrival time frame. The two plumbers who came to service the job 1. Russell and 2. Juan were each; sloppy, dirty, messy and failed to apologize at all for their considerable and unfortunate delay. These two did a rush job, seemed too clueless to be professional and very amateur in communication and presentation. Juan decided he was comfortable enough to call me , """"honey."""" He was corrected. Juan's calling me me this was entirely inappropriate, weird, unprofessional and creepy. My landlord is responsible for the repair. Without the proper fact checking of account notes like a professional does; Russell tried unsuccessfully to stick me with the bill and paperwork when it is my landlords responsibility which, I have documentation about- and so does his employer, Petro. This was a very bad experience after a long and drawn out delay of their arrival. This company has bad field representation. I know better plumbers exist. The only *good thing I could say is their female phone receptionist was nice and tried to be as helpful to me over the phone.

Richard F.

I don't write many reviews on yelp anymore however, Petro Plumbing did a great job today and I felt it warranted a review. Called the main office yesterday regarding replacing an exterior hose bib that has seen better days (30 years ago). They gave me a fair price estimate and told me they'd be here between 10-12 the following day. This morning they called at around 0830 and said they had someone on the way and they'd be there at 0900. Whoa! Punctuality gets two thumbs up! Leon was my technician. He was friendly and took one look at the bib, knew exactly what was needed, and was done in about 45 minutes. He also was patient with me (since I am always curious and like to ask questions and see how things are done). Called and made payment and everything was done. Saved me the trouble of having to go to the hardware store multiple times, spending money for things I didn't need, and not to mention the frustration that I would have inevitably met trying to repair on my own. Thanks Petro Plumbing!

Lisa D.

A lady driving a van from this company showed up at my house and knocked on my door. She asked if she could put a company sign in my front yard as they are doing free advertising in the area. What legitimate company would ask such a silly thing? Very bizarre.

Marielyn H.

The company's owner is rude and the services are considerably overpriced. There are many other plumbers in the area. I would rather bring my business to someone else.

William B.

Jim & Jay came on time. They successfully changed our water shut off valve. They cleaned up. Great team! Great service! Great business! Thank you.

Lucas J.

they arrived on time, finished quickly and did an excellent job. Very friendly and courteous.

Jay W.

I've used Petro twice recently at our commercial property and they were able to show up promptly when no one else would. Their techs were polite and were quite knowledgeable. Our issues were diagnosed quickly and resolved the problems in a timely manner and at a very fair price. In the future, we will use Petro for all our plumbing needs on Merritt Island.

J S.

When my main water shutoff valve broke (open, so at least I had water), I called Petro Plumbing to get it replaced. They responded in less than an hour, and an hour after that, I had a new valve. Very happy with the response and the outcome, bill was reasonable. Definitely recommend them.

ANAMARIA C.

I contacted Petro Plumbing because they were referred by a plumbing subcontractor on a house build, who does not work on sump pumps. 3 employees from this company came to the property. I was assured that I would be given an estimate. After not hearing from them for a week, I left a message. Week 2, I left a second message. Week 3, I happen to be driving their brick and mortar location, which I was unaware of until today. I stopped in. The woman at the desk said she could find no record of me. She didn't reach out to any of the repairmen. I did ask her would it not be disconcerting to do business with a company that sent out 3 people at 2 different times and failed to provide an estimate. She suggested that I take my business down the street and gave me the number to another company. I'm not upset and likely dodged a bullet based on the other 1 star review.

Megan M.

I needed a backed up drain cleared. Not the most complex of jobs. When the men arrived, and before they even looked at the job, they quoted a price that was $50 higher than the price quoted on the phone They went up on the roof and snaked something, I'm not sure what (see below) and left, all in about 20 minutes For about 6 days there was no back-up. Then it started backing up again on a SaturdayI called and got the answering service (they're not available in the office on weekends) who contacted the technician who called back and told me that """"although they only guarantee their work for FIVE DAYS (emphasis, mine)"""" they'd come out on Monday and """"MIGHT not charge for it"""" By monday I thought better of it and canceled them and called another plumber. He came out and spent over an hour snaking out huge amounts of grease that were left untouched by the Petro guys And he charged less And he gave us a compound to pour down the drain to keep it clean DO NO USE HESE PEOPLE!!!