Petro Plumbing Service

Josh G.

I don't write many reviews on yelp anymore however, Petro Plumbing did a great job today and I felt it warranted a review. Called the main office yesterday regarding replacing an exterior hose bib that has seen better days (30 years ago). They gave me a fair price estimate and told me they'd be here between 10-12 the following day. This morning they called at around 0830 and said they had someone on the way and they'd be there at 0900. Whoa! Punctuality gets two thumbs up! Leon was my technician. He was friendly and took one look at the bib, knew exactly what was needed, and was done in about 45 minutes. He also was patient with me (since I am always curious and like to ask questions and see how things are done). Called and made payment and everything was done. Saved me the trouble of having to go to the hardware store multiple times, spending money for things I didn't need, and not to mention the frustration that I would have inevitably met trying to repair on my own. Thanks Petro Plumbing!

J J.

They truly do not respect their customers!!! 1- late with no call (2 hours). I had to call them to make sure they were still coming. 2- They have poor communication with each other so if you order an extra item (that they ask you if you want over the phone) the Tech that comes to your house will know nothing about it and give you an attitude about it when you ask for it. 3- The owner stopped by and walked right past me to talk to his tech. I literally had to ask him who he was, after which he blew me off by turning his back to me and started talking to his tech again! 4- They had no clue about the social distancing going on currently in THE ENTIRE COUNTRY AND WORLD and repeatedly violated it. Uh COVID-19 anyone? 5- The tech opened my house door like he lived there to the point I had to lock it. 6- Three (3) different prices were given to me and the tech had to ask what I was quoted over the phone!! 7- While tech was on the phone with the owner and owner found out I was mad the tech tried to hand me his phone to talk to him! Umm hello!! Coronavirus!!! 8- owner came back to house and proceeded to walk right by me a second time when I went out to talk to him Are you kidding me!!??!! 9- I went thru a laundry list of issues above with owner who did nothing but talk over me with excuses. 10- Owner proceeded to read my credit card number loudly on speaker in my driveway until I stopped him. Hello! My neighbors don't need my credit card info thanks! 11- When I called office to read her the credit card number she picked up the line unknowingly while making fun of what I told the tech and owner about social distancing!! Are you kidding!?!? All total, $850 and 6 hours to install a water heater! The most Incompetent, disrespectful, socially inept, unaware business and they'll be thankful for the few reviews that I don't actually post!!!

Virpi M.

We had a gas water go on a blink. Called Petro Plumbing and they did arrive as promised. Plumber said that there are some metal shavings inside mechanism and control valve and burner assembly need to be replaced. Water heater is 4 years old. But they were willing to give us a new water heater for $1,100. Called city gas. They sent a little girl to change the gas meter and she looked at the water heater. The valve that regulates gas flow was installed backwards so no gas could go thru. As it had worked fine for 4 years this was a problem created by Petro Plumbing. City Gas girl flipped gas valve around and water heater started working just fine. 10 points to City Gas Girl. She saved us from Petro Plumbing.

Lullaby L.

It's too bad I couldn't give zero stars because that's exactly what I would do. We had an appointment from 12 to 2 PM -the communicated expected arrival time frame. The two plumbers who came to service the job 1. Russell and 2. Juan were each; sloppy, dirty, messy and failed to apologize at all for their considerable and unfortunate delay. These two did a rush job, seemed too clueless to be professional and very amateur in communication and presentation. Juan decided he was comfortable enough to call me , """"honey."""" He was corrected. Juan's calling me me this was entirely inappropriate, weird, unprofessional and creepy. My landlord is responsible for the repair. Without the proper fact checking of account notes like a professional does; Russell tried unsuccessfully to stick me with the bill and paperwork when it is my landlords responsibility which, I have documentation about- and so does his employer, Petro. This was a very bad experience after a long and drawn out delay of their arrival. This company has bad field representation. I know better plumbers exist. The only *good thing I could say is their female phone receptionist was nice and tried to be as helpful to me over the phone.

Laura B.

These guys are great! I have a rental condo here in Cocoa Beach and I live in California so my time to complete maintenance and repairs is limited. Needless to say I rely on contractors to show up and take care of work when and as they say they will. Petro Plumbing did just that! They're friendly, professional and got the job done right and on time. They're a permanent addition to my list of Cocoa Beach contractors. Highly recommended! Thank you guys!

Nick B.

Needed new garbage disposal installed, Ethan & Brady were not only efficient but extremely courteous...they removed old disposal & replaced w/ new in less than an hour...great work, highly recommend

Tony M.

We had water seeping up through our condominium floor tiles in the bathroom. Austin and Gabriel came out the same day we called, assessed the situation and determined the water may need to be cut off to our building since we didn't have an individual shutoff. Scheduled for the next day at 9:00 a.m. They were very professional and knowledgeable. They didn't mess around. With their knowledge, they determined they didn't need to cut the water off and they pulled the vanity out and made a small enough hole in the wall to get the job done replacing the drain pipe. In and out in a lot less time Austin estimated. Cleaned up behind themselves leaving me with minimal cleaning. Very happy with their work and professionalism.

Diane A.

Excellent, professional, prompt, friendly service. Our toilet supply line was spewing water; we had to turn off water to our condo unit. Called Petro, said they could send someone next day, until we told them we had no water. They had Ethan come that afternoon. He was so professional and friendly! Highly recommend Petro!

John B.

I have used their service twice for replacing a sewer line and repairing a water line leak. Very happy with their quick response and professional and reasonable service. I highly recommend them.

Dana W.

Contacted Petro due to an under slab leak and slow water drain in the kitchen. They diagnosed the real problem with the slow leak (whereas other plumbers could not) and referred me to Leak Dr to have slab leak expertly found. This saved time and money in the end. Leak was pinpointed, called Petro back as Leak Dr left my house. Petro was here in under an hour. Completed serious repair in less than 3 hours (had to cut through the terrazzo) and left no mess. Professional, polite, efficient and VERY reasonable. Can't say enough. I assumed I would have to deal with turning the water off in the house over the next 24 hours or so and am so relieved that they not only came right away, but I can put the kids to bed tonight knowing the problem is fixed. Thanks to Eli, Jack, and Justin and the kind woman who answers their calls.