Pete's Plumbing

Alex B.

Called them to inspect my floor heater as the pilot was lighting but burner was not engaging. When I set up the appointment they mentioned that it might be possible a total re-build would be needed and they quote that upfront as it is $750. Two men came out and barely spent any time inspecting my heater. They quickly went right to the re-build option and quoted me $750. I explained that the heater lit last year and that I didn't think a complete re-build was needed. They stood by their assessment and I declined. It seemed like they go right to the re-build with customers and don't even put in the effort needed to avoid that. They got my $80 for the service call though. I would not recommend them for heater services.

I called another company who was able to resolve the issue within 20 minutes of actually looking at the unit. No re-build needed.

Barbara K.

We've used Pete's for years and did again recently to clean out our drain. They came when they said they would and the fellow they sent, Horatio, fixed the problem, was very polite and cleaned off our screen and door afterwards. Pete's workers are courteous and they get the job done.

Ted T.

They came over and would not work on my plumbing because it is a condo and they said I had to give the board 24 hours notice when I made the appointment they knew they were coming to a condo but did not warn me that if the water had to be turned off for any reason a 24 hour notice was required, when working on plumbing that is always a very strong possibility, then they left me with a leaking valve that got worse and could run into the unit below me. I called several times and begged them to fix it, as it was not leaking before their plumber visited, they said their plumber did not do it, but he did. I then called another plumbing company they cam over right away and turned off the building water without any 24 hour notice as this was now an emergency, one of the homeowners asked how long the water would be off he told them 5 minutes it was a little longer than that but he got the problem fixed at a reasonable price. The supervisor they sent over was arrogant and rude unhelpful. I would never use Pete"" Plumbing again ever.

Jason V.

Pete's Plumbing, thank you for sending Frank. He provided great customer service, extremely knowledgeable and pleasant. Definitely a 5 star service. I'm proud to say I will definitely recommend Pete's Pluming in my community.

Dave S.

Frank at Pete's Plumbing is the best! He showed up at the time he said he would to give me an estimate that was $900.00 LESS than the estimate I had gotten from a different company. On the day of the job, Frank and Julio showed up early, completed the job an hour faster than originally estimated (I was paying them by the hour), and then Frank came back later to make sure the pipe repair job was holding. I will always call Pete's Plumbing and not bother with getting multiple estimates.

Kati E.

Taylor from Pete's just came and left. First of all he was on time. He didn't mind my barking dogs at all; in fact he's a dog lover! He unplugged our badly clogged bathroom sink in a flash. And he cleaned up even tho the sink was dirty when he arrived. He was polite, courteous, and spoke very nicely to my overly excited dogs and gave them all pets. I'm more than impressed! Taylor is the prime example of amazing customer service!

Kevin B.

Plumbing problems can really suck and I discovered I had one. In searching for a plumber I found Pete's and saw they were right here in Signal Hill, so I called them. Turns out their prices were very reasonable when compared to the larger ""name brand"" plumbing companies too.

http://www.yelp.com/biz_photos/petes-plumbing-signal-hill?select=yPD99z1GomY4PtzD0hpoUQ#ZCZFvfDxdEJqyj1yzufCsQ
They found a GREAT way to re-purpose old toilets!
http://www.yelp.com/biz_photos/petes-plumbing-signal-hill?select=yPD99z1GomY4PtzD0hpoUQ#hdQ7s4fMKoElnmacEMiyrg
http://www.yelp.com/biz_photos/petes-plumbing-signal-hill?select=yPD99z1GomY4PtzD0hpoUQ#G_zbZdmVKwP3NBno6RkIFA

They came out and ran their powered auger / snake down the main sewer line, cleared the clog, packed up and headed to the next job. Unfortunately 3 months later I had to call them for the same problem again. They ran their auger / snake and cleared the clog again, then, per my request, they ran a camera down the sewer line to see what the issue was. The problem was what I feared: tree roots! He changed to a more aggressive cutting bit and ran the snake down the line again. He wasn't able to remove all of the roots, but he did make a bigger whole through them at least.

After now knowing what the problem was, I didn't want to have this issue again, so I removed the offending tree in my front yard! While I had them come back a couple times for other jobs, I have not had any problems since!

The guys that came out each time were always friendly, very pleasant and got the job done in a reasonable time.

OVERALL: If you need a plumber in the Signal Hill, Long Beach, Lakewood area, Pete's Plumbing are the guys for you!

Anna D.

I tried another plumber because they were offering a cheap drain cleaning deal on their site...HUGE mistake. Checkered Flag plumbing came to my house and claimed I needed over $2k worth of work and that the underneath of my house was totally flooded with sewage! I was freaked out, but figured it I needed that much work that I would use Pete's because I had good experiences with them in the past. Pete's came out and let me know I had been scammed, and that there wasn't a DROP of water under my house! They saved me from being completely swindled, and next time I will just call Pete's FIRST!

Geoffrey B.

What a joke, I hate that I have to give them a star. Patty will tell you that they charge $85/hour; but there is a catch--that rate does not cover any actual plumbing. As it turns out, most standard jobs have rates that FAR exceed their estimates and that says nothing about their exorbitant material charges. Plan on paying double. Here is their business model, lowball you over the phone and then surprise you with SIGNIFICANT up-charges on the invoice. In a word, Pete's Plumbing is dishonest.

Kristin P.

Recently Pete's Plumbing was investigating a leak in the parking garage below the multi-unit building in which I reside, and they came to my door unannounced and asked to enter my unit to snake the drain behind my washing machine. I live on the ground floor so it is easiest to access such clogs from my unit. I allowed the plumber to enter my unit and perform the work at hand.

The plumber assessed that the issue was due to the building's shared drainage and that it would be the building management's responsibility to pay for the services rendered. Unfortunately, an invoice was sent to me personally stating that it was my responsibility. This was upsetting, as the plumber who actually performed the work had told me otherwise. Thankfully, there was another tenant present to witness the plumbers original diagnosis...so I assumed if I spoke with the management of Pete's Plumbing that we would be able to quickly resolve the issue and re-issue the bill to the responsible party, building management.

I spoke with the manager of Pete's Plumbing directly over the phone, and she stated that the plumber told her differently....AND that he no longer works with Pete's Plumbing. I informed her that there is another tenant that witnessed the plumbers original diagnosis, alas she continues stand by the invoice which directly opposes the plumbers original diagnosis.

Ultimately, my only options are to pay the bill or bring the issue to an HOA board meeting and plead for them to pay the bill should they see fit. Both options, not optimal, in my opinion.

In the end, this yelp review will have to suffice. If you plan on patronizing Pete's Plumbing, I'd advise you get a copy of the work order from the plumber to protect yourself against the issue I had. As there is little room for discussion with the management when issues such as this arrise.

UPDATE: I received an email from building management stating that the manager of Pete's Plumbing contacted the plumber who performed the services and he corroborated my story. They decided to write off the invoice completely. Ultimately, I'm glad that the issue is resolved, however I've decided to leave my initial review above, as the process was more aggravating than it should have been and I feel it is best to warn future customers of the shenanigans I endured.