Perez Enterprizes

Caitlyn C.

Another Lowe's install gone WRONG. First it took almost a month to get an install date. Second the guy was 1.5 late for a dishwasher install (showed up at 7:30PM for a 2-6pm window). Finally took all of 2 minutes to say NOPE, can't do it and would not leave the dishwasher we paid for! Wanted to have us start the bid process with his company after we already paid Lowe's install price. Absolutely, hands down, the worst and most unprofessional installation attempt I have experienced. After all that they drove my dishwasher around town instead of returning it to the store promptly. Stay far away from this company.

Looks like they also go by DLD Plumbing Contractors.

Jessie J.

Charged additional cost AFTER they installed the water heater and we had already paid for/signed everything through Lowe's contract. They did not communicate with us at all before they did the job but decided to charge us after the job was done. Would NOT recommend.

Melissa G.

Unbelieveable. The left hand doesn't know what the right hand is doing and Melissa will talk over you in a condescending manner, making you feel like you've done something wrong. Our landlord purchased a new dishwasher & some extra unexpected work needed to be done that included city work on the waterline. City work was taken care of & the next day 2 different fellas were sent out who had no idea of the amount of work under the house that needed done. So a dishwasher that was supposed to have been installed on the 20th will not be here until the 29th because there is only 1 person who can do what needs to be done. So again, not only does the left hand not know what the right hand is doing, but Melissa will talk over you and down to you, making sure you know just how much SHE did herself to make sure the city came out and fixed the line at the curb... that my husband had already asked them to do. If Lowe's tries to send these jokers to your house, I suggest shelling out the money on your own installer.

Judy D.

They install my appliances and could not have been more helpful arrived on time were clean and thorough. Also had several interactions with the office staff who were very helpful and understanding

David W.

I had a 17 year old hot water heater and several friends with same model suffered water damage when theirs failed. I bought a water heater online from Home Depot and Perez plumbing was assigned to install. Catherine's called and was very thorough. Rusty was my installer, inspite of a delay due to a previous job, had my heater installed and old tank taken away in a flash. Great work and saved me a lot of money. Thank you, Perez!

Allyson G.

Wow. 2 months ago we ordered 3 appliances-a dishwasher, refrigerator, and stove, from Lowes. (and THAT is a whole 'nother review!!) Anyhow, dishwasher came in before the other two so Perez came out to deliver and install it. The two technicians informed us that they were unable to install because we needed a special valve and only a plumber could do it. We considered having them leave it with us and we would hire a plumber to do the job, but they said they were unable to leave it if they didn't install it themselves. OK...fast forward a month...after 2 phone calls to reschedule the install, followed up by 2 more saying they were not coming, we finally schedule them yesterday for the delivery and install. We were promised a 9am install so we could get to another appointment at 11am, but at 10:00 still no show. We call the company-they took another appointment before ours because another customer had a leak. We are now furious because we again have to cancel our install. They set another one up for today, 9am. Here is it 10:00 and the technician (not a plumber) just showed up and didn't have the correct materials. He just left to go to Lowes to buy them. Lowes-this is your contracted installer? If you can avoid using this company, and purchasing from Lowes, I would highly recommend doing so.

Patricia F.

I agree with another review that zero stars should be an option! The installation guys are nice, particularly Chuck, but the office management staff is unethical, dishonest and disrespectful--specifically Lynn. They were subcontracted by Innovel who was contracted by Costco. They damaged the appliance upon install and then denied it. They then agreed to install the new appliance free of charge but then refused. If you purchase an appliance from Costco make sure to ask about the installation company--if they tell you it's Perez, refuse the service even if you have to pay out of pocket to use another contractor.

Johan L.

Had to use these guys since Cotsco send us. The guy who came to install seem old and nice. But here is the issue:
The gas range oven we bought from cotsco came with all the connector. He installed and we are suppose to pay for county permit of $77 and that's it. The guy asked to sign in phone, and we signed thinking its 77$ ( no amount was seen) and gave credit card info.
Now the guy goes back to office and charge for the parts. We called office and the lady (rude) says cotsco doesn't provide the parts so they have to use one from the truck . WHICH IS LIE. They aren't going to refund.
I should have seen these review before opening them a door to install my appliance.

Jim F.

This company is a joke and needs to be struck from the list of Lowe's installers. I have wasted my whole day only to be told ,""The technician has run into a problem with the install ahead of me."" I was given a four hour window between one and five!"" It is now 4:44! Whoever answered their phone started raising his voice when I asked for an ETA! I asked why he was raising his voice and he said, ""I'm from New York and we talk loud!"" If I could give a negative star I would! NEVER use these asinine imbeciles! I just got off of the phone with Lowe's corporate she reached out to Perez. The installer showed up at 5:30 in a broken down van. I told him that I had an important obligation and he needed to be done within the hour. He said he would ""try!"" He was late. I told him I did not want him or his company caroming on my property again. Back to Lowe's corporate only to keRn they are the only installer Lowe's uses! So folks, in order to avoid using this arrogant, condescending installation company, AVOID any purchases from Lowe's requiring an installation! I have been loyal to Lowe's and a shareholder since they went public. NEVER again!

Mike L.

Bought a dishwasher from Lowes on April 16th. Perez Enterprizes was selected by Lowes to do the installation on May 11th. They had called the day before to make sure we would be home between noon and 4pm. Nobody had called by 4:30 so we called them and were told the installers were on the way. About 5pm the doorbell rings. They are on the porch with a dishwasher. No greeting, nothing. They immediately developed an attitude when asked to bring the unit in through the garage. After bringing in the dishwasher, it was discovered to be the wrong model in black and not stainless. The only comment they made was ""It looks like I'm going home early today"". They left without saying anything else. I called the office for Perez Enterprizes and explained that the wrong dishwasher was brought out. They said that was my problem and I would have to take it up with the store. The worst customer relations I've ever encountered - no customer service skills displayed at all by the installers or the office. I will be asking Lowes to provide another company to do the install.