Pelham Plumbing & Heating

George S.

Great job replacing an old malfunctioning 'floodgate' that failed me the night of Hurricane Ida. Excellent professional service and reasonably priced.

Beatriz V.

This father and son operation is extraordinary. The responsiveness, safety and attention to detail was the best I've experience. It is difficult to find a trustworthy vendor in this service industry, I will definitely call Bob and Greg and recommend this business to all my friends, family and colleagues.

Key- S.

I called this company today about a plumbing issue and found that when I used this company before I was charged not knowing 375.00 just for them.coming out then for a 15minute job total costing almost 700.00 bucks . I spoke to a gentle man who was very rude and when I said I was not told about the fee s and how much I was charged"" he said I font know what you talking about"" very dishonest company would not recommend to anyone . pie put in was approximately ,1 1/2 foot long and was for water exchanged to and from boiler .will still report to BBB especially when they offer no receipt no tax option .

Leslie P P.

Pelham came recommended, and the first house call went fine (two radiator vents were installed, and $400+ was the charge); the technician explained things well and patiently. Two days later one of the radiators stopped working. (I knew from asking around that on occasion a vent just doesn't work and needs replacing). They sent someone the day after I called (all good). But the new person refused to try a new vent and got unpleasant (he had several bogus reasons why the radiator was fine and it was the fault of my apartment, e.g. drafts from the window). When I called the main office, they were unpleasant as well. Thankfully I was able to get a new vent put in by someone else, and all was fine. The two stars are for the first technician.

Dom L.

They did an amazing job both times I called them. I was left stranded with some other plumbers and I had no choice but to call them and I wish I had known about them before. I strongly recommend using them because they will work to earn your business which is the whole point of getting someone to do a job for you. The one guy was very good, I think his name was Mario B. Also Bob and Greg were nice too.

Ronnie M.

Pelham Plumbing & Heating is TERRIFIC. They are immediately responsive and
consistently concerned. Their workers are knowledgeable, experienced and highly skilled. We are very, very lucky to have them.
.

Daisy W.

I also had a bad experience and found the company to be dishonest and unprofessional. I hired them to change the cartridge for our bathtub faucet and also a toilet leak. At the time, I was told of the hourly charge of $175 and a minimum charge of $300 and I agreed to it.
The plumber J came and he fixed both problems in less than one hour. He did not bring any tools so we had to borrow some from the super. In replacing the cartridge of the bathtub plate, he had to break the tiles, the broken pieces dropped to the tub and caused numerous scratches because he failed to use any protection materials. He then started pulling the metal handle. He used so much force that the metal handle dropped to the tub floor and caused dents on the tub.

We hired a Reglazing guy costing $1000 to do the dent repair and Reglazing. He did a good job but we can still feel some dents.

Even though the plumber spent less than one hour, we got charged for three hours of labor. When I asked for the explanation, I was told that the plumber had to travel from Bronx to Manhattan and he had to stop by a supply store to get parts, he also had to wait in line to pay. That's why they charged two hours for travel and shopping.

The travel time/shopping time charge was not disclosed to me when I called. The final bill came to a whopping $757.

When I informed the company of the plumber damage of the tub, they said that they were going to come to assess the damage but no one ever came. I would warn people to steer clear of this company.

Tom G.

Dishonest and unprofessional company. Didn't keep appointment time and after 3rd call technician finally came. The guy spent 45 mins on our water heater and charged $400 for labor. When we asked what was the issue and why did it cost so much he couldn't give an answer, when we asked if any parts needed to be replaced he said no. We're definitely not working with this company again.

Instead, we'll work with other companies for our plumbing / water heater / boiler / HVAC needs. 2 companies we had great experiences with are: Babuska Plumbing Heating & Air Conditioning company in Pelham (which also isn't cheap, but charges half of what these guys charge and excellent job each time), and IVOR Heating & Air Conditioning company.

I gave them 2 stars instead of 1 b/c they did water heater installation 3 years ago without problems.

Bina C.

The plumber from Pelham Plumbing arrived on time, assessed & fixed the problem with our kitchen sink and everything has been great since. I would recommend them to a friend!

Michael M.

I've never seen a water heater in worse condition than mine!

I heard about Pelham through my friend as I am new to New York City. Pelham delivered very reliable service in a timely manner. Greg was great over the phone and very accommodating with my requests. I will definitely use them again!! :)

Great family owned feel!