Pat Sementa Plumbing, Heating, Cooling & Fire Sprinklers

John V.

During the inspection phase of a home purchase I had Pat Sementa plumbing and heating inspect the furnace. Their finding was that the furnace does not work and the thermostat needs replacing. They could replace for $3800.
FACT:The furnace does work.

Andrew D.

Horrible. Ignored my calls repeatedly. When we asked them to finish the job they refused to do it promptly even though it was dead of winter and heating was needed ASAP. Finally got another company to finish the job and then Pat Sementa had the audacity to sue us for nonpayment of the service call even after ignoring our phone calls for a week! They wanted $130 for service plus an additional $1,500 for having it paid 30 days late.

If I never hear the name Pat Sementa again in my life it would still be too soon!

Kim R.

They are the worst. The first call the person who answered didn't say anything and then rudely said Hello!!! I made an appointment for 5:30, left work early and was told to call them when I got home so they could send a technician. I called at 4:59 when I got home and they said they would send someone. At 6:15 I called again and asked when the technician would be here...She said she didn't know, he was on a call in Manhattan! I live in Yonkers. At 7:15 she called to say they couldn't make the appointment, did I want to reschedule for tomorrow?? NO thank you and lose my information!!!

Kristen L.

By far the worst heating company in existance. The only compnay that comes to your house everyday for 3 weeks straight and does not fix fhe heat. They either don't show up. Or show up and don't fix the problem. Buyer beware

Tom V.

Holy s$#@.. The pilot light on my hot water heater wouldn't stay on and since I was about leaving for the day and was unable to look into it myself, my wife called Pat Sementa.
Long story short, the technician showed up about 9:00pm, I had just gotten home..I took him downstairs and he proceeded to troubleshoot the problem. Took him forever to get to the burner assembly, he kept tugging and twisting..getting frustrated.
After approx. 15 mins, he told me I had an electronic unit and he didn't have the part, so someone will return on the AM to replace it. I had to pay the $163.00 service fee then.. I did, then he left.
Five minutes later, I received a call from the office. The woman said that I needed a ""24volt combination valve"" and the part cost $545.00. I asked her if the service fee was included and she said no... the $545.00 was additional, plus taxes.
I declined additional repairs and hung up.
I did a YouTube search and found some great videos matching the exact problems I was having. Next morning, I went to a local plumbing supply store, (Automatic Heating) and found the part for $70.00.... Not the part that was suggested by Pat Sementa's tech, that cost $99.00...didn't need it.
Took me all of 15 minutes to replace the thermocouple assembly fired up and working perfectly. Thanks internet, Google, YouTube!!
Pat Sementa Heating... please avoid them. I usually look companies up before I call but I was so pressed for time I didn't look them up. I would have seen all the negative reviews about them online and avoided those crooks.
STAY AWAY!!!!!!! You've been warned. ;)

Janine B.

Never, ever, EVER hire anyone from this company. The word ""psychopath"" comes to mind when I think of the service I received from their ""plumbers"". Their prices are WAY too high, they are unprofessional (not returning calls, not showing up when they say they will), and they do sub-par work. Honestly, I don't even know how they are still in business.

Mike S.

They Charged me way too much for some basic work, and I ended up needing to hire new plumbers about 6weeks later.

Mig W.

A truck from this company was involved in a hit & run in Astoria in which bicyclist was hit and was clinging to the windshield wiper on the hood. Driver did not stop and actually - apparently deliberately - ran over cyclist's bike in the bike lane after hitting the cyclist [also by veering into the bike lane.] This was likely a road rage incident, as the cyclist had admonished the driver to get out of the bike lane before being hit. Would you want to do business with a company whose drivers do that ? Especially since it touts itself as a ""family"" company, which you think would take some responsibility for the behavior of its drivers.

Joan A.

Pat's service was satisfactory however the repairman stole several of my husbands power tools from our basement. We did not realize they had gone missing for several weeks passed and it was too late. No we will not be using them again.

Mari A.

RUN FAR AWAY!!!! This is the absolute worst experience I have ever encountered regarding customer service. The staff is disgustingly unprofessional and the company is highway robbery. They tried to charge me $425 for a part that I didn't even need. I did some research on the part and called a few other contracters just to learn that the part at most only cost $130. Thankfully I refuesd the part and called another contractor and I didn't even need any parts just some minor wiring. They misrepresented their contracts that they offer as I wasn't even informed their was more than one contract. Then I wasn't even giving a copy until weeks later. Finally after a week of calling to speak with the owner Pat Sementa, I finally was put through just to experience an even more disturbing level of professionalism. I will definitely be reporting my complaint to the BBB. Save your self the agony and go somewhere else.