Paschall Plumbing Heating Cooling

Sandra P.

I've had to use Paschall plumbing for a few problems the last couple of months. We have been lucking enough to work with Chad. He is very professional and personable. He is always very accommodating, he shows up on time and gets the job done right the first time. When I have any plumbing issues Chad will be the one I call.

Sandra P.

Awesome company! Bruce was quick to help me get the service I needed. His techs Davey and Tim were very helpful, and knowledgeable about the issue my furnace was having. Thank you guys so much!

Karla W.

A bit pricey, and I was unable to get firm estimates in advance. However, the guys who came out were punctual, helpful, did all we requested, and cleaned up.

Sasha J.

While this company did not come out and do any service on my home. I think it is imperative that people who want to use this company know, that whomever drives their van around town is a reckless and careless driver. I read some reviews on here that they are quick to respond which is great but there is no need to speed through a school zone and weave in and out of lanes. Or to drive at excessive speeds in rain and snowy weather.

Susan K.

While the tech who came out to look at our water heater to see if it need to be drained was nice and prompt--got charged 129$ just for him to say that it should not be drained. Nothing was done.
My husband was told by the dispatcher when he made the appt that it was going to cost 129$ for everything including the process of draining it. When he called to ask about this, the story changed and that it was a fee of 129$ just to come out and do a ""diagnostic"" and that draining the water heater would likely have additional costs.
Business practices seem a little shady and manipulative, and fees are NOT made clear by the dispatcher--and so when you sign the paperwork you are not made aware of the very tiny print that says you are obligated to pay the diagnostic fee, even if nothing is done.
Very shady practices!!

Brittany B.

I had my water spigot break at the bottom in my backyard. I called them out to come to inspect it and hope to have it fixed. I had to go back off to work so I trusted the workers to be there unsupervised to fix the spigot. When I came back from work the spigot was about 6ft out of the ground. I had to call them back out to make it much shorter since it was way taller than me. Then when I received the bill, they had charge me for about 10 hours per tech (so 20 total hours for one day), which I know it did NOT take that long to do all of this. When contacted, they argued it and I definitely got ripped off a lot of money. However, they get the job done so I guess thats a plus. I won't be recommending them.

In addition, I was given a quote prior to the work being done, the final bill was much greater than the actual quote.

Paz K.

Pascual plumbing heating is one of the best if not the best plumbing company in our community. Very flexible very easy to work with. The technician was polite courteous wore his little booties when he came into the house was able to diagnose the problem of my heater immediately. Because it was an expensive repair I was able to make payments to them. Office staff very professional easy to speak to nonthreatening non-intimidating. They did their job and I would highly highly recommend this company. Not knowing that I was entitled to or was giving discounts because I was a senior citizen was a big plus.Very patient with me I just can't say enough things about this company again I would go to nobody else but them. Paz

Melissa K.

They are fast and helpful! But if you don't have an emergency situation, call around and get a few quotes.

Gene L.

Buyer Beware! Get a second quote. I have had a number of jobs done by Paschall. All were over-priced but they used good products and seem to do the job right. But, when I had them change out an old water pressure reduction valve, they gave me a price of over $1,300, knocking it down to $1,125 with my 'discounts'. As noted in other reviews, they use a flat rate: no breakdown of parts, labor time, labor rate, taxes, etc. Since the technician was there and I wanted it fixed, I had them do the job and paid the bill. The technician's time ended up amounting to about 15 minutes to diagnose, 45 minutes to go back to the office to get the part, and less than an hour to install. Since the price felt awfully high and I was having buyer's remorse, I checked online. The part could cost anywhere from $45 to over $200. Frankly, if they used a good part, I wouldn't have minded giving them $300 for the part to cover mark-up and tax. But, that means that the hourly rate exceeded $400 per hour. That seems ludicrous to me and I feel taken.

Suraj V.

I've used Paschall a number of times for heating, AC, and plumbing issues. They are always prompt, on time, and very able to accommodate my crazy work schedule. Work quality is always solid and the prices seem in line with the others.