Parzival Plumbing
Company Overview
We operate on principles of honesty, integrity, and classic customer service. We focus on building enduring customer relationships, and we do this by ensuring outstanding service at every opportunity.
With ten years of plumbing experience under his belt, Thomas was driven to establish his own company, aiming to enhance the level of service and integrity in his local area. Motivated by the legend of Parzival, he sees this knight of King Arthur as a model for his dedication to serving others with the best intentions.
Born in Rochester, NY, Thomas's childhood was spent on a farm with his father and great-grandparents, where he was bailing hay and driving tractors by the time he was five. A sports enthusiast, he played college basketball. In his youth, he lived and studied in England, France, and Spain, achieving fluency in Spanish. He is dedicated to inspiring others to pursue their dreams and follow their hearts, always seeking to serve his community. For more than 20 years, Thomas and his family have resided in Costa Mesa.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
- Water purification system cleaning and maintenance
- Water purification system installation
- Water purification system repair
- Salt delivery
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

Parzival Plumbing is a very well organized, responsive company providing excellent customer service. Our plumber was Nick, who was very professional, friendly and efficient. He showed up on time and quickly replaced a water heater for us. Highly recommend.

Great working with Thomas and his crew. This was a tough job and unexpected issues popped up during the process but he was fair with his price despite all that, and he prioritized getting the work done so my family and I wouldn't be without a kitchen sink any longer than was necessary.

I have our tankless water heater flushed every year. Parzival plumbing emailed an offer to do this for $99. They performed the service. After the plumber left we quickly realized the hot water pressure to our plumbing fixtures was very weak. He returned the next day and recommended replacing a cartridge in 1 or more of our showers and needed to remove our bathtub fixture which could entail opening up the surfaces around our tub. The potential cost was becoming overwhelming. Fortunately for us, they needed to reschedule the return appointment to a later date, which gave us time to get a second opinion. A valve leading from our hot water heater into the house was broken. The handle was moving, but the interior of the pipe was almost completely closed. Its very likely this happened at the time of the flush since we didn't have any problems before then. The second plumber seemed to think this was common sense because the entire house was having this issue. He replaced the valve for $375.00. All of our fixtures are working now that water is flowing properly. I'm disappointed that the repair recommendation from Parzival was inaccurate, somewhat extreme and expensive, potentially driving up the cost without correcting the problem. The manager was supposed to call about this and it has now been over a week with no contact. I'm very glad we got a second opinion

Price Gouging Alert...
I'm so disappointed to leave this review. Yesterday my wife and 2 small kids noticed our water heater was out. We began calling local plumbers and Parzival came highly rated so we had them come over. I'm disappointed because my whole experience was pleasant - they came fast, the guys who arrived were professional and respectful. Everything was great until I saw their quote (and the more I slept on it the more upset I became).
They wanted $4,500 to replace a water heater. Read that again - it isn't a typo. I immediately let them know I didn't appreciate this. I happen to formerly be in the construction business and understand how the time and materials work on a job like this. Disclaimer: our water heater is upstairs, and is inside of a closet. This makes it harder than a standard garage water heater replacement.
To make sure I wasn't crazy or out of touch, this morning I got on the phone and called 3 more plumbers (I fully and transparently explained that they would have to walk up some stairs and work in a tight space). The highest bid I got was $1800 for all parts and labor. All licensed and all legit companies.
Here's the point - if I hadn't known what the price should be, and being in a state of emergency, I could have badly been taken advantage of. BE WARNED.

Update to my previous previous review-not sure why this company is gaslighting me. Since I'm unable to respond to the owners response on Yelp, I'll leave it here. The $416 diagnostic fee amount was never mentioned on the phone, but would absolutely love to listen to my recorded conversation if this company would ever return my phone calls.

We got a new water heater from these guys and couldn't be happier about it. Such a financial cost is always daunting but we feel comfortable due to their wealth of information plus they got the job done in a timely and courteous fashion.
It was the actual owner and his son so it definitely left us with more confidence.

It's very surreal- I agreed to have this company install a whole house filtration system because I was under the impression that they were an honest, legitimate, local company who I could rely on for future business.
I was given a price and told that they come out once a year to inspect the equipment as a part of the project (for a couple years.)
Never, ever, ever was the word ""membership"" or the concept of a monthly membership fee ever mentioned.
During the initial interview, the office sent me a text message offering a $300. discount (No mention of a membership discount.)
I signed an iPad (he said it was just to start the job, not committing me to anything.)
Then they were able to do the job the next day (?)
This should have been a red flag because it is not easy to get plumbers (who are trustworthy) because they are all so busy.
They installed the system without me ever being shown an invoice.
My BAD.
But the installers told me they would email me the next day and I could pay online.
The next day they sent the invoice and a link to pay for it.
The next week my daughter was asking me about the system, so I went back to read the specifications and- Surprise Surprise:
I have been enrolled in a yearly membership subscription!!!
Now the office is claiming that the initial price included the membership discount and that the $300. was for my subscribing(?) So (now) my $98.00 (1st monthly payment) would not be refunded......
This is a shocking business model.
I don't know if it's worth my time to take the company to court. I don't have the energy to even think about it.
Just got played hard and it's a yucky feeling.

Shout out to Ryan for changing out a very difficult to turn gas valve in my fireplace. The valve was installed last year by Parzival plumbing, but it was very hard to turn on and off from the very start. The technician at that time said that it would loosen up with use. Unfortunately, that never happened. As I was busy with other things. I neglected to call Parzival during the Warranty period. Since they installed the valve, and Ryan could see that it was indeed very difficult to turn on and off he replaced it at no additional cost. This is a very reputable company that clearly values customer satisfaction. Ryan is a very knowledgeable, courteous, and friendly technician. I would not hesitate to use Parzival again for my plumbing needs.

Tanner came to do a flush on our tankless water heater. He advised that I don't need it because I have a softener. I appreciate that he was trying to save me some hard-earned dollars instead of trying to up-sell me. I asked that he flushed it, and he went ahead and did it. He answered my questions and put me at ease. I appreciate that the company honored their promotional pricing of $99 even though my water heater hookup was not standard because of the softener, some plumbers could have said ""your situation does not apply to the promotion for XYZ reasons."" After the flush, my hot water is even hotter now, especially in the bathroom that usually has warm-lukewarm water, and the temperature does not fluctuate as much. I would hire Tanner again, great attitude, great customer service, could not have asked for anything more.

We had a leak under the sink in the bathroom and could not figure out where it was coming from. Thankfully Cody from Parzival came out almost immediately and fixed it! Parzival Plumbing is always so incredibly professional and knowledgeable and with a smile. They are a joy to work with. Thank you, Cody!