Panacea Plumbing

Hope B.

Had a leak in our basement kitchen sink. They came out the same day and fixed the problem and best of all there was no sticker shock at the end. Highly recommend Panacea Plumbing!

Mike H.

My husband and I just moved into a home and did not have any hot water- They were able to fix the water heater in 2 minutes and also gave us quotes very quickly for a couple other projects we wanted to do in our master bath. The two gentlemen who came out were super informative, polite, and responsive. They charged a very reasonable fee for their time that day and we will be using them for our plumbing needs moving forward!

Fran S.

Professional, fairly priced, called with a 30 min notice before arriving, and were quick to arrive. And great sense of humor. Wife and I argued over what clogged the drain and when they sent the invoice, they sent with a sense of humor.

Marie C.

Very expensive! We had a small leak problem and ended up paying $750 for half of a solution for 2.5 hours of work.

Wanda B.

Great company, very responsive and knowledgeable. Finally a plumber, who can address all issues involved with plumbing! Highly recommend!

Angus M.

BEWARE OF GEORGE!!!! I have never left a google review before, but I felt I needed to warn people of this business. On November 15th they sent George to my home. I had called because I had water that would seep out from under my kitchen sink. I told the company when I called I believed I had a drain line leak, because I did not have constant water coming out. I also told this to George when he arrived. George looked things over and decided I had a small water line leak in the crawl space under my kitchen. He repaired the pipe and charged me $325.00 for the repair. A few days later, I still had water seeping out from under the kitchen sink. I called the company again, and again stated I was sure I had a drain line leak somewhere under my kitchen sink. Again, I felt this way because I did not have a constant flow of water coming out and my water bill had not increased any. They sent George back out, this time I was at work and my elderly mother was home to let them in. George assessed the situation and decided there was another small water line leak, this time under the kitchen sink. So without calling me to discuss the problem, he cut out the old water supply line and drilled a hole through the bottom of my cabinet to run a new water line. Another $325.00 this was on November 24th the day before Thanksgiving. I got home from work, and low and behold still had water seeping out from under my kitchen sink. I immediately called the company and was told no one could come out until Friday since Thursday was Thanksgiving. Not ideal since we were having people over for Thanksgiving dinner but, what could I do. SO i said that is fine but I need to be priority on Friday. i was told they would be out between 8 and 10 AM. I called on Friday to verify and was told they would be out between 10 and 12. So much for priority. The manager Mike arrived. assessed the situation and no surprise he agreed it was a drain issue, however, he could not fix it while he was here and could not come back until Monday. Again, so much for priority. Monday morning I called the office and the owner Traci answered the phone. I asked her what time they were scheduled to come out to fix my drain line. She looked at the schedule and told me I was not on their schedule for the day. So I explained to her everything that had happened up to that point and that i expected since there were so many issues that I would have been a priority to fix the situation. She said I was a priority but she couldn't get anyone out until 3 pm. I asked who would be coming and she said GEORGE. I said Please do not send George to my home again. I explained that he came to my home twice, both times I told him it was a drain line issue and both times he found water line leaks that didn't exist to fix and charged me $325 each time to fix a phantom leak. She got very upset with me, and told me her company would never do that and they have real plumbing problems to deal with. Apparently, the owner did not feel my issue was a real problem. She then told me that George was the only one available and I would have to wait until Tuesday for Mike to come out and fix the leak. He would not be able to come until 2 to 4, so again, I'm clearly not their priority. Mike came out, drilled another hole in the bottom of my cabinet and ran a new drain line. Now every time a toilet flushed in the you can hear the noise through the drain line in the kitchen, it makes a loud gurgling noise. I had no follow up phone calls from the manager or the owner. I had to call the company the following day to get any information. I told Mike I felt they should return my money for the water line repairs that were not necessary and he explained that there were water line leaks and a small water line leak would not cause constant water or for my water bill to increase. He clearly thinks I am uneducated and would fall for that nonsense. He also told me he fixed my drain line issue for free. HA!!! I paid them $650 dollars in total so nothing was free. I have still heard nothing from the owner. I have all of this well documented and I am turning them in to the Better Business Bureau as well as the Georgia licensing. Any company who trains their plumbers to create a plumbing issue so they can make money needs to be reported. DO NOT TRUST THIS COMPANY THEY ARE THEIFS AND UNETHICAL!!!!

Nathanael L.

Not polite, not reasonably priced, should stay in East Cobb. Seniors, etc. beware! Day 3 - with handy 2""""PVC pipe Panacea returns: COST? $325 - Not priceless! Sickening!

Layton C.

I had several plumbing issues, the worst being a watery mess under the sink. Also, I had a link from the ceiling from a pipe above a shower. From the time I called through the completed repairs I could not have been happier. The person taking my call was friendly, professional, and helpful. The plumbers who came notified me when on their way and when in the drive. They were very nice, careful, and knew what they were doing. They cleaned everything they had fixed and made certain all was in good order before they left. Curtis McMillen is the best plumber I've ever had in the house. The price was very reasonable. I have already recommended Panacea to several friends.

Kim C.

I'm grateful for all Panacea has done for us... unfortunately we've had a few plumbing issues this year, some major and some minor. David has always shown up to the job prepared for the unknowns and focused on quickly getting our plumbing systems back in order. I've also appreciated how David walks through some of the options to make the repair along with any risks (either time or cost) before moving forward. I think their pricing is fair, not the cheapest, but you can feel confident they are going to come prepared and fix the problem quickly.

Torie R.

We used Panacea to repipe the the copper in our East Cobb home this past week. Very pleased with crew that moved efficiently and professionally to complete the job in our three level home. Six pinhole leaks over past few years led to making this investment in peace of mind and eliminating a hinderance to selling down the road. Changed our 11 year old water heater at a fair price while on site. Three days total time to arrival and completion. Clean up was terrific. Highly recommend having them provide estimate this for you ... Thanks to Mike and Chris and all!