Palo Alto Plumbing And Dahl Plumbing

Mary Glenda M.

Kudos to Maurice for excellent customer service! Maurice came to repair the garbage disposal and was done in no time. Was very knowledgeable and professional. Highly recommend them for your plumbing needs.

Victoria K.

Excellent customer & onsite service! Have worked with them several times & have been extremely please with the quality of their work, friendly & professional nature of their technicians along with the cost effective pricing.

Suzanne D.

These guys are GREAT!!!

I contacted Palo Alto Plumbing after I was given a whopping quote of $528 for 1-1.5 hr labor to replace the thermocouple on my GE gas water heater. I told the guy, are you kidding me?!? Then he lowered it to $295. I told him to go on his merry way. By the way, they said they would come between 12-4pm, they never arrived until after 4:30pm.

That's when I contacted Palo Alto Plumbing. I can't say enough good things about them.

They arrived expeditiously, very friendly and professional.

He came with a smile on his face and had a really good attitude about life when I asked him how he was doing as I was leading him to my garage.

The part that GE sent me was wrong (not long enough) and the replacement part that he told me I needed was $24. Heck that was reasonable.

All in all ($187.50 - that's overtime rate for the weekend + the part) came out to less than $214 and he did it in 30 minutes (WAY LESS than the other crook quoted me).

To boot, I really enjoyed conversing with this young man. He really had a great disposition and very friendly; we had a mutual liking of dogs ( he met my 2 labs and I got to experience his funny French bulldog honking the horn to get his Daddy to hurry up - it was hilarious).

Thank you for the wonderful service. I will DEFINITELY recommend you to all of my friends and clients in the neighborhood. I have hot water again! YAY!

Thanks Max, please extend my thanks to your staff for me too.

Barbara B.

We have used Palo Alto Plumbing for several jobs, to install new bathroom fixtures, diagnose a water heater problem, and later install a new water heater. Service is responsive and pricing is fair. Plumbing problems can be tricky and they didn't give up until a solution was found.

We've met 5-6 of their technicians and they are all experienced, efficient, and great communicators. I have asked several of them if they enjoy working for this company and they have all said this is a great company to work for - the owner is fair and honest and smart to both the customers and the employees. It shows!

Nick P.

Our furnace stopped working a bit before 5 PM on this cold Friday afternoon. I called two companies that took a long time to say they could come next week. Then found Palo Alto Plumbing on the web. The woman who answered the phone was intelligent, polite and understood my problem. She quickly came back to say they could have a technician come to our home within the hour. The technician was extremely professional and obviously very skilled. He found and fixed the problem (a faulty transformer) quickly. He also made the effort to make sure everything was working properly. I am really grateful for the top notch service and could not recommend them more highly.

Cliff C.

Had kitchen sink back up and Mo from PA Plumbing fixed it in 30 minutes with proper equipment and 100' snake. Had another local plumber with high Yelp ratings come out and they showed up with 25' snake and they wasted my time and money. Go with PA plumbing!!!

Han X.

I just wanted to update that Palo Alto Plumbing later contacted me and helped fix the faucet leaks and the water damage via another company. The process was not easy though. I am adding stars as I know it's not easy for both sides.

Julie S.

On a recommendation from our realtor, we had Max come out to service our 2 furnaces today. I have seen their trucks everywhere, but had never contacted them before. Max did a great job - checked both furnaces, cleaned, repaired filters, tested for carbon monoxide. Super nice guy - very knowledgeable. And, very fair pricing. I will definitely be calling them again for future heating and plumbing issues!

Ken H.

I called Palo Alto Plumbing and Heating out to try and get a newly installed Nest to work. They came out worked on it for about 1.5 hours and decided that it needed a new dual zone circuit board. They ordered the part and came back a few days later to install it and got the system up and running. I paid them $583.00. A few days later, the system stopped working and so they were called out again. At this point, I had lost faith that they could get the Nest to work and so just asked them to put the old thermostats back that were originally working and I had saved. They did this and then sent me another bill for $218.75. I was disappointed for two reasons. One, they should have gotten the system working after they ordered the new board and installed it on the second visit. Two, that they charged me for the 3rd visit.

Stacey A.

Our old heater broke in our old house.

One neighbor suggested I call the city, and they'll relight the pilot for free. The city guy said it was broken & couldn't be re-lit & he didn't have the piece needed to fix it.

Another neighbor recommended Reliable Service - that guy said that the necessary part wasn't available anymore, and we'd need a new heater for $4000. The charge was $49 to tell me that.

Today John from http://www.paloaltoplumbheatandair.com came - he went in the crawl space under the house, re-lit the pilot & it works again! Charge for this $125 - John is my new best friend! Highly recommend! :-)