Palo Alto Plumbing And Dahl Plumbing

Melinda M.

As a first time home buyer, I didn't know what to think when the house inspector suggested I have a licensed plumber come out to assess the pipes and HVAC. On the recommendation from my realtor, I called Palo Alto Plumbing. Max (the owner) came out. He clearly knows code, and he gave me a very straight forward, honest assessment of various plumbing concerns. He pointed out positives, too, though it turns out there were far more negatives than positives for the property. He was personable, and he seemed to want to help me. Ultimately, he helped us make the decision not to buy the house, and I couldn't be more grateful.

S S.

My 10 year old Water Heater went out on a weds night, and I called PA Plumbing the very next morning (they were recommended by a friend). Hannah was very nice and helpful on the phone, and offered her first available appt for the following monday. I mentioned that it was leaking all over the stand and floor too, and was hoping that I could get it replaced that very evening. Well, Hannah made it happen, and next thing I know, delightful Phil showed up at my house. Phil was so pleasant and personable, and had a smile the entire time. He was fast and efficient, and I appreciate all that they did for me.

Norma F.

Absolutely the best HVAC company I have worked with in years. Max the owner, will tell you he wanted to build the best company he could and he did!!

Educated staff who will share cost saving approaches to meeting your expectations. Hyme (he was our technician) is fabulous, knowledgeable and cares that the work is done right. The office staff maintains timely communication, calls you back, gives you accurate estimates and books the right amount of time to be sure your work is completed before they leave your home. They are tops in our book!

Karne N.

I highly recommend Palo Alto Plumbing for both competence and courtesy. We realized we had a water leak somewhere on our property. Living in an Eichler on a slab, the possibilities of where it was were numerous. Max, the owner, came to the house and within 5-10 minutes and no special equipment other than experience, diagnosed the problem as a broken water pipe from the meter to our house. His crew worked for 2 days to clear a trench and replace the water main and some additional time to repair an old sprinkler line which was collateral damage to all the necessary digging. Max's bid was not cheap, but was quite fair given the difficulty of the job. His crew was always polite and hard working. They did great work without cutting corners that others may have been tempted to do. We have used Palo Alto Plumbing before and will continue to use them in the future.

Brady E.

Yes, I have stuck with Palo Alto Plumbing now for 4 years. They have been so good, and reliable. They have done A/C work, furnace, pipes, fixtures and all the work has been good and I do not think I have ever been overcharged except when I called them on Thanksgiving (they came in 30 minutes!) but they told me how much it would cost - and it was worth it. Highly recommend.

Cecilie H.

I'm a long-time customer of Palo Alto Plumbing. I don't bother calling anyone else because I've learned from experience that you get what you pay for. I want customer service and quality (and pride) in workmanship. Joe, who quite personable, just fixed a running toilet and replaced the rusted valve. In a previous visit he installed a faucet in a difficult space. Great service.

Frank S.

We woke up with no hot water on a Sunday.
Called Palo Alto Plumbing. They answered on the 1st ring, and said they could come by within a couple hours.

It turned out to be less than 1 hr; Max Jr came to our door, took a look at our pilot light, which wasn't lighting, couldn't get it to light either, and replaced a thermocouple that got us going again.

$180 for the hour labor on the weekend, $22 for the part, and we have hot water for showers and dishes and civilized life again.

Too bad the part failed on the weekend (weekdays would be cheaper), but we are very impressed such prompt and courteous service.

Jane B.

I have used Palo Alto Plumbing many many many many times! I use them at home as well as at our church. They are so knowledgable and easy to work with. I always feel like they have my best interests at heart. When I call the office, Danielle knows my voice. She is helpful, kind and great to work with. I just want people who are looking for a plumber to use this company - you will not be disappointed.

Jose V.

I had an old furnace replaced by Moe from Palo Alto Plumbing. He was very friendly and explained what he was doing clearly when he ran into unexpected issues with my apartment's really old setup. He seemed very knowledgeable and experienced in what he was doing and also avoided additional construction work.

I had a great experience working with this company, from scheduling the appointment to finally having a heater that works!

Isabelle B.

I had a problem with the water filter on my refrigerator that popped off and caused a flood in our kitchen. Palo Alto Plumbing sent Joe Sanchez who is hands off the BEST at what he does. He actually tethered the filter to the wall so it doesn't move when the fridge is moved and put in a flexible line. But in addition to being really knowledgeable and good at what he does, he's a great and friendly guy - superb customer service - and I highly recommend him (and Palo Alto Plumbing) for any plumbing, heating or air job.