Pacific Plumbing Systems

Mike M.

I had root from one of my trees that took out the main water supply to my home in Livermore. I called a couple people and I was recommended to Ron at Pacific Plumbing. Ron said he would be there at 4:00 to see the damage and at 3:55 he was at my house. Ron accessed the damage and said he would email me an estimate my 4:30 and by 4:30 I had my estimate for what I felt was a competitive price. Ron also said he could move things around to get it repaired the next morning. I agreed and Ron said he would have someone there at 9:00 to start the job.
Promptly at 9:00 Julio was there to start the job. He told me what was going to happen and how long the water would be off. Julio put out tarps so where he dug into my yard and lawn there would not be a mess. I expected that there would be torn up lawn and a big mess to clean up afterwards (because I started it and its a messy job) but there was not. Julio took great care in putting my lawn back in place and cleaning up the hole that was dug to get to the broken pipe.
I was extremely impressed.
This is the first review I have written on yelp but with great care and professionalism deserves great praise.
Very Happy and very professional.
Mike in Livermore,

John H.

Watch out for there extra $49 fee for going to Fremont, Dublin, Pleasanton and parts of Contra Costa County they lead you to believe it won't be charged if they do the job then they charge you for it. My personal opinion for this company is you can't trust them.

Victoria H.

I had my bath tub leaking faucet fixed by Pacific Plumbing Systems few days ago. Steve found out the problem in just few minutes. He gave us great advise on the most efficient way to solve the issue even didn't have to break the dry wall. Thank you so much Pacific Plumbing! I'll definitely recommend you to others.

David R.

It took 5 days and 1 rescheduling (I believed them -- a plumber was injured and had an ER visit) but I'd been calling around for days so I decided to stick with Pacific. I'm glad I did.

I'd been defeated for 2.5 days of weekend homeowner attempt to move a 1/2 inch copper line and in the process, I cut a line and couldn't get it resoldered.

The technician arrived on time, was polite, helpful, didn't whine about me causing the problem and did an expert repair, going the extra mile to secure the line and tidy up. The bill was very fair and definitely worth the cost.

In Oakland, getting a plumber to respond will take some time -- they're all busy. But these guys were worth the wait.

Jacob D.

Awful experience. If I ever have someone talk to my partner like the plumber spoke to her, I don't know what I'd do. He fixed the link but he was a prick. Also, $155.00 for 20 minutes is one hell of an hourly rate. Very very disappointed.

Tracy L.

Steve from Pacific Plumbing came during the crazy storm and had to go in/out of my house several times for parts etc. He never complained, was careful not to get our house wet/messy and was very personable. On top of all of that, he did a great job. I would highly recommend Pacific Plumbing and STEVE for work. I know I'll call them again.

Chris K.

I have used these guys for the last 3 years now and feel compelled to write a review. They have done a range of jobs for me on both residential and commercial projects. From major renovations requiring repiping and relocating entire homes with old iron pipes to copper piping, commercial ADA restrooms, and small jobs (leaky faucets, etc), Pacific Plumbing Systems has been great. They are always punctual, stay true to their estimates, and most importantly, stand by their work and are prompt with their replies and any necessary follow up visits. Most people do not use a plumber often, and don't understand what is good service and fair charges. As someone who has tried many plumbers over the years for both personal and business use, trust that these guys are the real deal.

T H.

Did a great job fixing the plumbing under the bathtub drain which had been leaking.

Russ F.

A leaking shower drain that was fixed by Pacific Plumbing Systems almost a year ago started leaking again. To their great credit, Pacific Plumbing quickly looked up and verified this information. They sent out a plumber who worked for almost an hour (it was a difficult to access the parts under the shower) to fix the leak. I was not charged at all for the labor or the parts in this case.

As I was looking at the reviews, I saw the concern about Pacific Plumbing Systems accreditation with the BBB. I looked it up myself - and found that they've been accredited since 4/24/2014 and do have an A+. I don't know what was happening before 4/24 - but its ""good"" now.

I like that Pacific Systems is Diamond Certified. This is how I originally found and chose them. I'll definitely use them again.

Lisa F.

Please be advised that Pacific Plumbing Systems, Inc. is now accredited once again with the Better Business Bureau. Sorry for any confusion this may have caused.