Pacific Plumbing Systems

David R.

It took 5 days and 1 rescheduling (I believed them -- a plumber was injured and had an ER visit) but I'd been calling around for days so I decided to stick with Pacific. I'm glad I did.

I'd been defeated for 2.5 days of weekend homeowner attempt to move a 1/2 inch copper line and in the process, I cut a line and couldn't get it resoldered.

The technician arrived on time, was polite, helpful, didn't whine about me causing the problem and did an expert repair, going the extra mile to secure the line and tidy up. The bill was very fair and definitely worth the cost.

In Oakland, getting a plumber to respond will take some time -- they're all busy. But these guys were worth the wait.

Jacob D.

Awful experience. If I ever have someone talk to my partner like the plumber spoke to her, I don't know what I'd do. He fixed the link but he was a prick. Also, $155.00 for 20 minutes is one hell of an hourly rate. Very very disappointed.

Tracy L.

Steve from Pacific Plumbing came during the crazy storm and had to go in/out of my house several times for parts etc. He never complained, was careful not to get our house wet/messy and was very personable. On top of all of that, he did a great job. I would highly recommend Pacific Plumbing and STEVE for work. I know I'll call them again.

Chris K.

I have used these guys for the last 3 years now and feel compelled to write a review. They have done a range of jobs for me on both residential and commercial projects. From major renovations requiring repiping and relocating entire homes with old iron pipes to copper piping, commercial ADA restrooms, and small jobs (leaky faucets, etc), Pacific Plumbing Systems has been great. They are always punctual, stay true to their estimates, and most importantly, stand by their work and are prompt with their replies and any necessary follow up visits. Most people do not use a plumber often, and don't understand what is good service and fair charges. As someone who has tried many plumbers over the years for both personal and business use, trust that these guys are the real deal.

T H.

Did a great job fixing the plumbing under the bathtub drain which had been leaking.

Russ F.

A leaking shower drain that was fixed by Pacific Plumbing Systems almost a year ago started leaking again. To their great credit, Pacific Plumbing quickly looked up and verified this information. They sent out a plumber who worked for almost an hour (it was a difficult to access the parts under the shower) to fix the leak. I was not charged at all for the labor or the parts in this case.

As I was looking at the reviews, I saw the concern about Pacific Plumbing Systems accreditation with the BBB. I looked it up myself - and found that they've been accredited since 4/24/2014 and do have an A+. I don't know what was happening before 4/24 - but its ""good"" now.

I like that Pacific Systems is Diamond Certified. This is how I originally found and chose them. I'll definitely use them again.

Lisa F.

Please be advised that Pacific Plumbing Systems, Inc. is now accredited once again with the Better Business Bureau. Sorry for any confusion this may have caused.

Bernice G.

Called & made an appointment for an estimate in the morning.

On the day of the appointment, I waited and no one showed up. I called and left a message asking what happened.

Their website claims to be accredited by BBB with A+ rating, but if you check the actual BBB website, they are not accredited at all! This should have been a warning sign.

Deepak g.

I called pacific plumbing as one of the hot water pipes around my house was leaking. I already knew that the leak was inside the slab foundation and I told that to them when I called them for an appointment.

However, when they sent the plumber in, the person literally spent 2 minutes and said that he cannot do an estimate for me. He said that I need to call some other leak detection specialist before pacific plumbing can even provide an estimate. Worst of all, he tried to charge me $98 in ""travel"" and ""diagnosis"" fees without even giving me a quote!!!

I would suggest that you stay as far away from these guys as possible. They will nickel and dime you, they don't seem have competent technicians, and they don't seem to care about customer experience at all.

Curt R.

Pacific Plumbing did a fantastic job on my clogged outdoor drain. Chris came out and within about 15 minutes got rid of some massive dirt and debris blockage. He gave me great advice on how to keep the problem from reoccurring. Overall Pacific Plumbing was prompt, professional and friendly.