Pacific Plumbing

★★★★☆ 4.2 / 5 (16)
: Honolulu, HI 96820
: (808) 396-0393
:

Business Services

  • Plumbing inspection

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Lance K.
★★★★★

Ray and his crew are the most reliable, trustworthy and cost effective plumbers I have ever worked with. They stand by their work.

Sam W.
★★★★★

Had a shower handle break in the morning with the water in the 'on' position. Our property manager ended up getting ahold of Pacific Plumbing, who happened to be nearby. Ray showed up 10 minutes later and ended up getting the handle fixed in only about 10 minutes. Mahalo!

Beverly B.
★★★★★

Look no further you've found the right company.!
I am currently working with Pacific Plumbing to work on a plumbing issue I have and have never felt this comfortable working with a company. I felt that during the first phone call, I had the right company. Ray the owner, asked about my problem and he spoke to me asking details and was very thorough in understanding my need. You will NOT find another company who takes the time to build relationships and not just thinking wallet size. His staff members are reliable, respectful and trustworthy. I am so grateful for this company as I didn't feel they were ripping me off and
Satisfied with workmanship. Ray the owner took his time out for a follow up call. Now where can you find a company the will follow-up if needed. He really is customer service oriented. I would give them 10 stars if could. Thank you Pacific Plumbing for being one of the few that you will find that are as professional as this company.

Bruce L.
★★★☆☆

Good service. Quality work. Would give them 5 stars if their prices were a little better. I stopped using Pacific Plumbing because they charged a little too much for routine plumbing services.

Laine H.
★★★★★

Pacific Plumbing goes above and beyond and does excellent work in a timely manner. Ashley was very easy to talk to and work with and she quickly scheduled someone to come look at our water pressure problem. While he was there, Josh also was able to take a look at our toilets which were running between flushes. Pacific Plumbing took care of it all, which included installing a whole new water heater, and it was so awesome to have a hot shower again at full blast! I would highly recommend them because of their quality of work, work ethic, customer service and timeliness! Also, Ashley called a few days later to just check in and see if everything was going well. Wow, that really impressed me. Most companies just take the money and wait until you contact them if any problems arise after the fact. I don't think I would ask anyone else to address our Plumbing issues in the future.

Caballes O.
★★★★★

The following is a review for Pacific Plumbing, a company that truly values their work and reputation. As homeowners and landlords who have had our fair share of negative experiences with plumbers and contractors, we were relieved to come across a gem like Pacific Plumbing. Their master plumber, Lowell, displayed the expertise and determination needed to get the job done right, even when the task proved to be more challenging than anticipated.

After having the same issue fixed twice by a previous contractor who claimed the parts were obsolete and would break again, we were hesitant to hire someone else. But Pacific Plumbing not only saved us money, they also provided a written assurance of their work, which gave us peace of mind knowing that the repair would last as stated.

Initially, we were a bit guarded when we first contacted Ray, the owner of Pacific Plumbing. However, after sending him photos and a short video, his response was more laser-focused and we felt more comfortable moving forward with the repairs.

Overall, we highly recommend Pacific Plumbing for their exceptional service, expertise, value, and integrity. We look forward to working with them again in the future.

Stacey S.
★★★★★

What started out as a probable toilet leak resulted in the discovery of a "chamber of horrors." Pacific Plumbing came highly recommended by our resident manager, as they have done previous work in our building. Responding to my urgent message, owner Ray Stockton came by early one evening after a job to check out my bath situation and concluded that the toilet was leaking, but suspected that the issue was a bit more serious. He made mention about my rusting bathtub and said, "It would be irresponsible of me to NOT look at your tub because it's the worst I've seen." Ray and David came by the following week, went through the drywall and surveyed the damage. Toilet, not as bad as suspected. New wax seal - easy fix. Bathtub, BAD. Corroding, ready to go. Sensing the urgency and concern for my welfare, Ray sent in Tony the next day to demo the bath tile. The following week, my old tub was taken out and a new one installed. They also installed 15 sq. feet of new floor tile and painted a bit. The marble contractor came by to measure for the new tub surround. This all took place in 5 days spread throughout 1 1/2 weeks. All I had to wait for was the manufacturing of the cultured marble tub surround, which would take about a few weeks. The total project restoration was completed in about a month. David came by to rebuild my sink cabinet, which was warped due to the leak. This saved me from having to buy a new bath cabinet.

The quote provide to me by Ray from the get go was reasonable, and I was able to charge it on my credit card. But the best part of this restoration was the care and concern for MY welfare and MY needs by Ray and his crew, Tony, David, and Ashley. For Pacific Plumbing, it's not about making a lot of money. It's all about doing good work and cultivating positive relationships.

Now, the smallest area in my home is the prettiest! Much mahalo to Ray and Pacific Plumbing!

Richard M.
★★☆☆☆

I experienced same as Bruce.
Nice working skill, but they charged me very questionable material cost.
May not recommend this company to others.

Margaret T.
★★★★★

Absolutely top notch plumbing service. They show up as scheduled with the appropriate tools and knowledge to complete the job. Solved my 17 year low water pressure situation with my kitchen sink. They also clean up after themselves and are considerate and polite. when you want your plumbing work done right, call Ray with Pacific Plumbing!M. Taylor

Mae Y.
★★★★★

Ray, Joshua and Ashley provided exceptional service! Would highly recommend them for your plumbing needs!

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