Pacific Energy Service

Christopher T.

Beware of this company's tactic.

1. Called them and they said they would send someone out for an estimate, and no service charge was mentioned.

2. Guy named Jon, sounds very knowledgeable and said that my boiler can be rebuilt and don't need repair. Sounds great, right? Although, every other contractor said that a replacement is needed. Then, at the end of the talk, he said that I need to pay $96 which is waived if I go with them. Okay, since he is saving me money by not replacing my boiler, I said no problem.

3. 3 days past, and no word from him, so I had to call him. He said that he's waiting for the parts' costs from the manufacturer.

4. A week past since the day of estimate, I had to call them again, and this guy named Russell said he would get back to me.

5. 2 weeks past, nothing from them. So, I am really pissed that they charged me $96 with no answers. I hope this review burns them, at least for wasting my time and my money.

Jon N.

Our Company has always used Pacific Energy for repairs/replacement on our pool heater or the boilers on the roof. Today Benny, Mauricio and Joe came out to replace our Pool heater and a heat exchange on one of our boilers. As always they did a great job and finished everything quicker than expected. All the guys work in a professional manner and cleaned up after everything was done. Thanks guys!!

Ray Ray M.

Today Service Tech Jose l. arrived on the Scheduled service date, saw the leaking concern I had for the apartment complex, and started with the assessment of the logical way of repair. He was very professional and with the noted detail of showing me the inside of the copper piping thinning, with no hesitation of mine, the repair was started. Within a very timely manner, the job was done.
Company's like this will only grow a lot stronger and never fail.

Thank you Jose, very much!

Rose G.

I was very dissatisfied with the company and staff. I do not recommend, unless you want to be harassed constantly for payment, while showing no sympathy for customers.

Raul C.

I have used this company 4 times and I am very happy with them there respond time is good techs call you 20 minutes minutes before they arrive. Very professional in there manner doing business. I would recommend them to anyone that needed there services

Steve A.

These guys did a great job in replacing a bad flow switch which was leaking. We were without hot water only for a few hours this morning while they made quick work of replacing the part.

Gabe M.

I would highly recommend this company, and specifically Benny. We had a pipe burst on our roof connecting to our solar panels, and hot water was dripping down the roof and into our gutter and drain at a rapid rate. This is all on New Year's day, which I hope it is not a sign of things to come for this year. That said, we had left messages and emailed multiple companies on yelp, and one of the first ones to return our call was Benny. The other companies, we're not able to assist as they were tied up for the new year, as I had expected, however the water was pouring at a fast rate, and we needed a quick solution, which I figured we would not be receiving on New Year's Day. Sure enough, after speaking with Benny and sending him some photos of our solar panels as well as the issue on our roof, he was able to quickly diagnose the source of the problem, and provide over the phone service which allowed me to shut off the correct valves and solve the problem. It's people like this that truly shine, and I would certainly recommend them to anyone needing this type of service.

Thanks again Benny, and I wish you and your company a very happy new year. You have certainly started our families on the right course!

Mayra S.

Joe was courteous and professional. Arrived on time. He did maintenance on our property Broiler. Please with the fast and efficient service

H W.

Needed service on my pool heater and they sent Mario out within a couple of hours of my call. He immediately got to work, diagnosed the problem, and fixed it, then tested the heater to be sure it was working perfectly. He explained everything as he worked, and was polite and quick. I am completely pleased with the service and happy to have my pool heater working perfectly!

A J.

Extremely unhappy with the job performed, the attitude & price. Technician also left loose ground wire which caused a short few weeks later. Didn't even call them back. Preferred to pay an electrician to take care of the problem. They tried to sell me warranty, too. LOL. NOT recommended at all!