Pacific Crest Plumbing

Elisa D.

It was my lucky day to find this plumbing company. Nick came in and did some substantial repairs/replacements to bring my newly purchased 1973 condo (a victim of time, previous owner ""fixes"" and shoddy workmanship). I was anxious about the extent of work that needed to be done and what it would cost. Nick helped me prioritize the jobs and make a plan to get them done over time. The quality of the work he did was excellent and, as previous clients have said, the price was fair and without ""surprises"". Anna was a friendly and responsive presence on the phone. Nick will be doing a bigger job (shower remodel) for me in a few months. I have complete confidence in this company and enjoy working with these good people.

Charlie S.

Pacific Crest Plumbing is now my to-go plumber. Nick and Cody came out yesterday to repair a broken pipe and install two spigots. They were fast, thorough and the price was fair. Anna in the office is friendly, helpful and communicated promptly when Nick was caught in traffic. Do yourself a favor and call them first.

Analise R.

I used Pacific Crest plumbing to have my house re plumbed and honestly, although nice, Nick could have communicated the project much better. I am not a plumber, therefore I trusted Nick and his crew to guide me through the process. It was a busy time for them and they were completely in over their head with the amount of work/projects they had going on. To keep it short and simple, his tile guy took off on vacation and left him high and dry with customers, including myself who needed finished work on showers etc. I was told that it would be 3-4 weeks before they could get to my shower and that I would have to shower with garbage bags and tape to keep the holes covered. His employee who removed the tile (not Nick) scratched the tub in multiple places and I ended up having to pay to have it refinished. I was not planning on that expense. Nick also failed to communicate to me that it was going to be extremely difficult to match the simple white tile I had in my shower. When I inquired, he said the tile I had was a standard white 4X4 tile that is easily replaced. However, that standard white tile was from years back and a much better quality then is made now. I ended up having to drive all over the city to different tile shops at which point I was instructed to just re-tile the whole shower or it was going to look half assed. The amount of money to do so was $1500 dollars and far more work then I had anticipated. I had to find another tile guy to do the work as I did not trust Nick's tile guy at this point. That left a very sour taste in my mouth. After the plumbing work I went into my crawl space only to find a bunch of excess plumbing crap that they left underneath. Perhaps they didn't think I would go under there or something?!? Yes, the job got finished and they delivered a nice ""customer appreciation basket"" with cookies and wine etc, but I'd rather have had my plumbing and shower done on time with better communication.

Molly R.

Nick and his assistant just left my house. Let me start by saying they originally told me the arrival window would go into the afternoon, but he was here before 12 noon, woo! We had some sudden and mysterious leaking in the basement stairs ceiling, which coincided with the massive snow/ice melt +rain. Nick helped me figure out the likely cause and suggested a more conservative approach whereby he did not tear open my ceiling or charge me $150 (even though I would have happily paid him for the consult!). :) Fingers crossed that this was a one-time fluke that will self-resolve but I know who to call if it's not. Nick will now be the go-to plumber for our family. If you are looking for a reliable, professional plumber with integrity, I wholeheartedly recommend Nick and Pacific Crest Plumbing. Thanks, Nick!

Julia J.

I really can't recommend Pacific Crest Plumbing enough. They've been our plumbers since we bought our first home 3 years ago and have been kind, patient, and honest with us throughout every major and minor plumbing issue we've had. Nick even spent a while on the phone with me past 9pm one time when our kitchen sink started leaking into our basement and I had no idea how to stop it! (New homeowner problems.)

Most recently, we worked with Nick to replace the sump pump in our basement after a short-term renter flushed something that caused it to break. In addition to being fast and friendly throughout the process, Nick and his wife Anna went above and beyond to write a professional statement on the issue that helped me re-coup all of the money we had to put in to fix the problem from the short term rental company. These are the kinds of family-owned small businesses I like to support and will continue to support for as long as I'm a Portland homeowner.

Thanks again, Nick and Anna! Y'all are the best.

Rene' W.

Nick came out with his worker just over a year ago and installed brand new lines for me. GREAT job, the bid was a fair amount and they left my place better than when they came in. They also accommodated me by rearranging the mess of pipes under my sink. Then, I played a mean trick on them on April 1st and left a message that my pipes had burst.. they were so quick in responding and very gracious about my joke after the initial panic attack I had caused.
I must have been looking for trouble because one of the pipe pieces that goes to my outdoor faucet blew out and he came back out to have a look. Said this is like a one in a million and apologized (even though it was not his error) and fixed it promptly. Thank you Nick!
If you are looking for someone to care about you and your home, he is your guy!

Holly N.

Nick at Pacific Creat Plumbing was awesome! I called re repairing a leak in a sink in my garage. The office was very responsive and asked a lot of questions ahead of time so that Nick could make the most efficient use of his time, and the appointment was made right away. It turned out that there were 3 separate leaks requiring a redo of the pipes and new fixtures. Nick did a great job explaining what was involved, and the cost, and had everything needed on his truck. He went right to work, was very efficient, all was updated beautifully, and he was very personable throughout! He returned when I thought the water pressure had been affected in another fixture. It turns out it was just full of rust. I would use him again in a heartbeat, he's practical, efficient, and has lots of experience to offer any homeowner. I like that he's gung ho re getting younger people interested in plumbing, too.

Mel M.

had a great experience with pacific crest. nick and his apprentice replaced a hose bib and snaked a slow-draining tub. they arrived on schedule, worked quickly, and charged the same as had been estimated. nick even went the extra mile and replaced a problematic overflow cover. bonus for me, nick didn't seem to mind that i bugged him with questions. :) i've already got estimates for some additional work that i need done and look forward to working with nick again.

Brian M.

The thing about a plumber is that you don't realize how important a good one is until you find your toilet is backing up or your basement is flooding in the middle of a torrential downpour in Portland. In both cases, the first people we called were the folks at Pacific Crest Plumbing. Anna and Nick are two of the finest people I've had the pleasure of working with and I can't recommend them enough.

Aside from Nick's attention to detail, it is his honesty that I find most refreshing. When we had him come out to bid on a job, instead of trying to upsell us on stuff we didn't need, he gave us level-headed advice and actually talked us out of some more expensive options.

I'm really thankful to have Anna and Nick as our local plumbing team and can't recommend them enough should you be in the need of a knowledgable, capable, and honest plumber.

Nicole Y.

We had Nick come and do some minor repairs to our toilet (it wouldn't stop vibrating). He was on-time for the appointment (we received a phone call about an hour ahead to know he was on his way), and then fixed it right away and did a great job (as always)!

Plumbing is one of those things that when there's an issue, it's good to have someone you can call to fix when you have issues. I'm glad we found Nick, he does great work and we always feel like we are treated with respect.