Pacific Crest Plumbing

Ruth C.

This is one of the most professional, customer-service oriented businesses that I have worked with! I had my whole house re-piped. Job was done in two days. The house was left clean and Nick's wife Anna, even stayed and waited for the city inspector to come. This is a TOP NOTCH COMPANY!

Richard S.

Highly recommended! Nick and his office manager/wife Anna are very friendly. Nick's plumber employee, Bryan, is very knowlegeable and a hard worker. Nick has done some small repairs for us in the past, responding quickly. When we needed a major repair recently, Nick and Bryan got right on the job, completed it quickly, and left no mess inside our house or out. We first heard of Nick from our son and daughter-in-law, who were also were very happy with the work performed.

Monique T.

I had suspected there was a water leak behind my shower, but I turned a blind eye for several months until the dribbling stream of water (through the tile under the spigot!) made it crystal clear that willful ignorance was no longer my best option.I found Nick (Pacific Crest Plumbing) on Angie's List and had him come out to assess my situ. I liked his demeanor, professionalism and honesty, and I also felt immediately secure in his knowledge and experience. He quoted me a price that was right in line with what I was thinking, so I hired him for the job.

Nick and his assistant arrived right on time, and the experience was stress-free and very pleasant. What was most impressive was how efficient and TIDY they were ... even sweeping and wiping down my kitchen floor, as well as vacuuming up the dust and schmootz (they had to cut through a wall). Very nice! If/when future plumbing needs come up, I will definitely call Nick.

Rachel J.

Now, I'm not going to say that no one should use their services, but there are some things people should be aware of ahead of time.

They are a very small business (two plumbers, one lady who does scheduling etc.) Husband-wife team plus another plumber. While I realize that supporting small businesses is awesome/important, you do need to realize what you're getting when you do this. When you only have two plumbers it makes it very difficult to get through a busy day I imagine. So, here is my experience with this company:

I scheduled my first appointment early in the week for a Friday afternoon. I was told they might even be able to move it to Thursday. Friday come around, my appointment time comes around... no plumber. I give him an hour, call them and am told that he won't be coming as his sister was having a baby - fine enough, but they really should have called. Then she tries to tell me that the appointment had never actually officially been made, which wasn't true. So we reschedule...

This time he does show up - three hours after his scheduled appointment. He does what he needs to do (installing a shower head and supposedly fixing a minor leak) and the price blows my mind. Over $200 for some basic fixes. They offer no discount for being extremely late AND missing an appointment. I complain, suggest they offer a discount, which they finally do.

Now, this might work - if they had actually fixed the toilet, which they didn't. Later that night the same problem happens. I call them to inform them, they tell me they need to replace the entire toilet and quote me a price. There was no way I was going to use them again, so I call another plumber and guess what? 1) Their quote for the exact same new toilet was about half the price of Pacific Crest 2) I didn't need to actually replace the toilet at all and they showed me why what Pacific Crest did didn't fix the problem at all, and that the fix was actually incredibly simple.

Long story short: I will never be using Pacific Crest Plumbing again because I don't like paying for expensive horrible service. Possibly the worst service I have ever received from a repair company.

Addition to my review: While I strongly appreciate the business's offer to refund the entire service (and this is not necessary, as the service of the shower install was provided), I do not appreciate publishing my personal private information (which violates Yelp Terms of Service), nor do I appreciate the barrage of text messages I have received on my cell phone tonight questioning my character and values. Please remove my address and full name immediately. This has been reported to Yelp.

Addition: I am glad to see that my private information has been removed (by Yelp, I have been informed). I was in no way financially compensated by one of your competitors to write this review. The stark contrast between their service and yours is what inspired me to write it, and I find it offensive that you would make such an accusation.

One final update to close this off: The refund was cancelled by Pacific Crest without them informing me directly, which is fine, though quite confusing.

Al S.

Believe the great reviews about Nick. He does excellent work and is very reliable. I have worked with him twice and I have been very impressed. Nick and Anna are a pleasure to work with.

Levi S.

I called Pacific Crest Plumbing this morning after I noticed a leak coming from my upstairs bathroom. Nick showed up at my house with an assistant (sorry can't remember his name) within an hour and a half. Upon meeting them they were very neat in appearance which impressed me. They took their shoes off without me having to ask. Appreciated! Upon observing the issue I had told them about, they found the source of my leak within a matter of a few minutes. Gave me some information to proceed with solving my water problem. Which had nothing to do with the plumbing, it was due to the tile not having grout causing water to leak in. They gave me the number to a contractor who would be able to fix my problem. After they informed me of what I needed to do I was ready to write a check for their trip to my house and for their time. They did not charge me a dime. I was so impressed. This had never happened to me before. I will use them for any future plumbing issues I may have as well as refer them to anyone else that may need a plumber. Thank you for your time and quick service today. It is MUCH appreciated!!

A E.

Our usual guys were unavailable and our shower was leaking gallons by the hour. Nick came out and made quick work of a sticky situation. The price was very reasonable and he cleaned up everything very well. He also tolerated our curious toddler which was great, too! Friends recommended him and I'm so happy they did!

Jeff G.

I'm in a house that has been ""DIY'ed"" nearly to death by the former owner. Our kitchen sink pipes started to leak, and after a brief misadventure trying to fix it myself, I was lucky enough to find Nick. A call the night before brought him to the door at 8:30 the next morning. He was quick, professional, kind, and very mindful of the fact that I really don't have emergency plumbing built into my budget.

Not long after he appeared, he was done. I'm so very satisfied with his work, and he told me that because he couldn't do things exactly as he had intended, there was less cost than estimated. He easily could have charged me the estimate, and more, as he did a great job.

I am happy to recommend Nick and Pacific Crest Plumbing to anyone who needs a plumber. I couldn't be more satisfied with his work.

Naomi D.

Nick was at my house today fixing an old shower faucet that my kids disassembled and lost the parts. Once again my experience with Pacific Crest Plumbing was fantastic and completely devoid of stress. I emailed (yes, emailed!) him last night around 7pm. Within the hour Anna had emailed me back and let me know that Nick could come by the next day in the early afternoon. He came by when promised and within 20 minutes I had a new shower faucet that matches my other fixtures.

Nick has done other work for me over the past year (I have an old house and I am far from a DIYer). He replaced my dying water heater and also unclogged a hairfilled drain. In each instance I was impressed by his quick response, professionalism, punctuality, quality of work, and very reasonable pricing. He's very upfront about what he thinks should be repaired right away versus what can wait. Working with Nick is how things should be with every contractor and service provider. I am so glad that I have a reliable plumber on call that I can trust. I highly recommend him!!

Erin S.

Nick Deleganes was great to work with! He was fast, knowledgable and friendly. I will definitely do business again.