Pacific Coast Home Services

Nancy B.

Chad H. was awesome! He got the job done professionally and was polite and considerate! I am very pleased and highly recommend Chad and this company!

Yuepei G.

[update] After two phone calls this morning, I got a 4:30 appointment today. Chris is the really star!! Saved the day. I would definitely gave Chris 5 stars, but considering my time and stress in the whole process, I would give 3 overall.
Chris identified the issue pretty fast, fixed it right away. Very knowledgeable and was able to explain things to me nicely. His assessment of the electrical panel's condition sounds a lot more reliable to me.
I really hope I don't need to call an electrician again in near future. Still not sure if I would work with them again. I know every newbie needs to start somewhere. But thinking this job should be an easy installation, so sent out someone who turned out to be incapable of doing it, and ended up taking all other people's time and effort to fix it, is not the right way to go. At least not for me.

[first part of the story]
The whole experience starts with 5 stars and then everything went down hill. Can't believe this is the first serious Yelp review I write, so upset by this whole experience.

To start with, my wall switch for water heater was burnt during memorial day weekend. So I googled and yelped, and called them. Eric came really fast. He didn't have that type of switch with him, so he did a temporary fix to keep my water heater working. And said he would get the switch after the weekend, then schedule a visit with me to install it. There are two items in the estimation: 1. install the switch for water heater, 2. replace the breakers controlling water heater with refurbished parts since the panel is a very old model.
Up to that point, it's still 5 star impression, maybe a little surprised by the price, but thought the service would be reliable.

But then, I never heard back from them, not sure if they are waiting for the parts or what. So after a while, I called them, the lady on the call said she'll let Eric call me back soon. No call back. One week later, called again, another lady picked up, saying she'll notice the manager or somebody. Next Monday, yesterday actually, finally got a call back, get scheduled for switch installation for today. Eric was busy, so it's another guy, which they said he'll know how to do it. But, everything was not working well today!! Michael arrived after 10am, later than the scheduled time. Did the installation, tripped the breaker for my whole unit (I'm in a condo) in the process, and finally said it's all done. Then I let out some hot water to test, the water heater is not powered on! Then he started testing the power from wires (indeed not enough power!) and calling Eric or other leads, tried to rearrange my breakers in the electrical panel, didn't work. Finally, said his lead will come in the afternoon.
So the sr guy came, tested the new switch installed, turned out that new switch was already burnt after installation. Then he went to the store, get another switch, installed, reconnected everything. It's over 6pm, I was pretty annoyed at that point. So when he said it's done, I trusted him and forgot to do the water testing myself (which turned out to be a huge mistake!!), paid, and let them go.
This work took a whole day!! And I wasted a work day at home!! When I remembered to test the hot water afterwards, the water heater does not work!!!
Just called them again, the lady said she'll let the electricians check with me. It's being ~1hr now, no call back yet... Wonder if I would ever got the call back any time soon since they've got my money.
During the process, the sr. guy kept telling me my electrical panel was too old, not safe, and said they can schedule an appointment to upgrade it with safer panel within the week. Well, if you guys can't even fix this one switch, how could I ever trust you guys with my whole electrical panel??!!! Didn't even test the whole system to see if the switch is working properly! And a high price for such level of service that left me with no power for hot water!!!

Herbie W.

If you are looking for professionals who can solve your impossible electrical problems, these are the guys. I have had electrical issues in my apartment for years now and every other electrician has not even been able to diagnose, let alone fix the issues with my transformers and lights. After trying pacific coast electricians, Francis arrived on time and figured out the issues in about 15 minutes. It took some time to order the parts but these guys know exactly what they are doing.

Rudy and Reggie did a great job replacing broken components and explained what they were doing every step of the way. They took their time to make sure everything was done correctly and safely. They were very friendly and provided more information than I could ever ask for.

Bottom line, if you're tired of being told that your problems cannot be fixed; give these guys a call. It is totally worth it.

Edit: I had a few more lighting issues that popped up since I last used pacific coast electricians. Unrelated to the last job. They were able to identify and fix the problem right away. Eddy and Manny did a great job and even went the extra mile to replace some other lights free of charge. I will be using pacific coast electricians for all my electrical needs in the future.

Fernando R.

I called pacific coast for an appt to provide a quote on a variety of issues with my home from pool lights to gfci safety to dryer outlet issues. Andrew arrived exactly on time, was very detailed at looking at all of the issues and provided alternatives on how to get all of the issues addressed. I am looking forward to having Andrew come back to take care of the issues discussed. 5 stars for on time arrival, professionalism, knowledgeable, and excellent/friendly customer service.

Charlie D.

So - the job got cancelled - by me - but up to that point PCE were helpful & responsive. More than can be said for many folks!

cat g.

Hi Yelp peeps! We want you all to know that this is our second review for PCE because they are the best, most respectful, most thoughtful and most kindhearted people around! Their installation crews are highly intelligent and can talk for days about amperes, watts, ohms and anything electrical you can think of. And I mean anything.. three weeks into our home rewire and we've asked Benny and Noah pretty much everything under the sun we are concerned with regarding electricity in general and regarding all that's being done to our home - panel questions, wiring questions, switches outlets and lighting questions.. there was always something new to learn everyday lol. And in the offchance they don't know something (like .0001%), they will find out for you because they are proud of what they do! I work from home so was fortunate to have seen their work first hand every single day. I know what knob and tube is and I've seen my attic and crawlspaces because of their pictures! They did such a great job, the attic crew we hired to clean out our asbestos were pretty impressed by their wire work. And did we mention previously on our initial job with PCE that a 20-year carpenter told us he was in shock at how amazing our electricians were, that 'nice' electricians are a rare breed? We told him you don't even know.. in our three weeks with Noah and Benny our kids feel safe, we feel safe, and even our dog loves them! The amount of respect and care they have put in working around our home and with us is something we have never experienced with any contractor. Our burnt out wiring is gone, our knob and tubes are disconnected and taken care of, our ceiling fan will be braced so much better (it was done by someone who put them on some plastic contraption or other), I mean, these guys care plenty and Benny himself was shocked saying that our fan could have fallen on us or our kids at any point in time in the event of an earthquake! And they looked worried for us!! And Noah as well - how many times did he explain how a subpanel/panel works, how power gets distributed etc, because he was the one underneath setting up the circuits although between the two of them we're pretty sure they always backed each other up and cross-referenced the work that was done. So again, Noah and Benny, Benny and Noah, we are grateful tons!!! These guys could have just done their job and clocked out at the end of every day but no, they took the time to speak to us whenever we asked and explained things to allay any fears or concerns we had. Such a stellar job, we hope Chad and Jorge aren't jealous that we had Benny and Noah for so long.. lol. (For reference, the amazing Chad and Jorge plus Eddie was the initial crew who came out to do our first job - some outlet changes etc, see previous review below!) As I write we still have some minor things to take care of and we still have to get code approval from the city and sheetrock fixes done. Mind you, waiting another two weeks or so to get the remainder done is not an issue as we know exactly where we are and what is happening in every step of our rewire project. Knowing Benny and Noah are on the job is like having Batman and Robin in our corner! We'll never worry again.. and I'll let them decide who is who.. lol. We are customers for life.

David B.

Great Service!

I had reached out to Pacific Coast Electricians for some work needed in my condo. Richard came out to service my condo. He was clean, very friendly, and very good at taking care of the work I needed. He communicated what he was seeing and working on. The work was done quickly and he cleaned up and after my place as clean as when he came in. I would definitely use PCE again for any electrical needs I may have. Thanks for a job well done!

Terry R.

I was very happy with the service I received. Jonathan, the technician, was very friendly and professional. He also seemed knowledgeable and explained my electrical issues in depth. I tend to ask a lot of questions and he was willing and able to answer them all. The cost was quite reasonable, and rather than trying to upsell me for additional work while he was there, he simply provided an estimate of additional work I might want to consider in the future based on our conversation. No pressure, very easy going, and extremely helpful. I would recommend this company based on my experience with Jonathan.

Dianne M.

Oh my goodness...where do I begin??? After years of sticking with one electrician, who was NEVER available or reliable, I decided to do an internet search, seeking help. Pacific Coast Electricians caught my attention...so, I called and booked an appointment that very day!!! I received a phone call 15 minutes prior to my two hour window, that my electrician was on his way to my home.
Richard Castaneda arrived five minutes early!!! After introducing himself, he went to work, finding the problem and resolution ... in a very timely manner. Needless to say, we have a new, reliable, and brilliant electrician. I have Richard scheduled for more work that I've put off over the years...because I felt that I had to prioritize areas of our house that seriously needed attention (because of my old, unreliable electrician)...not any more!!! Richard is THE BEST!!!!!

Roncal C.

Wow! Super professional experience w PCE this AM. The technician, Andrew was very thorough and well versed in the PCE services offerings and explained their pricing and service benefits in detail. I'm struggling a little w the pricing but w look for more opportunities to incorporate their services at my home, as my current projects may be to elementary for their level of service.