OTECH Plumbing & HVAC

Daniel B.

I am very impressed with OTECH. It's Memorial Day weekend and it seemed like nobody was open. My air conditioner broke down and I had no idea how to fix it. As soon as I called, someone was on the way to help me. Within 30 minutes he arrived and in another 10 minutes he was able to figure out that the fuses on the outdoor portion of my air conditioner had burnt out.

He didn't have any spare fuses that would have worked for my air conditioner, but he told me the exact kind I needed to get and carefully showed me how to change them. Not only did he teach me, but without any prompting from me he told me he was only going to charge me the service fee, which he knocked from $50 down to $35. He also told me to call him right away if changing the fuses didn't do the trick.

I highly recommend OTECH, you really can't go wrong with this company. Fast, professional, and friendly.

KA B.

April 26th: This company was super responsive & immediately wanted to complete my repair.

May 15th Update: I had another plumbing issue & this company was so helpful once again!
His over the phone consultation helped me determine where the issue began. This guy is honest & not trying to get over on anyone. I've called several companies in the Northern VA area & they don't compare.

If I ever need any immediate and emergency assistance, I will call OTECH!!

Jesse S.

On a Sunday, my air conditioner totally failed. I called several companies that were supposed to provide 7-day service but either they didn't answer or they answered but were too busy.

Otech answered on Sunday morning and was at my house within 2 hours. There were 3 different problems with the A/C. He was able to fix 2 of them very quickly, but the 3rd required a replacement part, and the supplier wasn't open on Sunday.

He came back to my house on Monday morning with the replacement part and had it fixed within 20 minutes. He stayed and tested the system thoroughly to make sure nothing else is wrong with it.

He didn't charge any extra for the weekend service and didn't charge anything for the labor on the repairs that he did on Monday.

I would highly recommend him for any HVAC service as he's very reliable, fast, and cost effective.

Holly H.

I would highly recommend OTECH to anyone having difficulty with their plumbing. Jafar was extremely accommodating and came out promptly and in the time he said he would. He thoroughly inspected the issue, and made sure to clearly explain what was happening in a way that even I could understand. He was able to resolve the issue quickly! I am so glad we called OTECH!!!

Jonathan K.

I'm writing this two days after the OTECH technician came to fix the plumbing in our kitchen. We started having issues on a Saturday night, after the kitchen sink backed up and a pipe underneath the sink burst and leaked the contents of the sink all over the kitchen floor. We also had some water backing up into our dishwasher.

We called OTECH on Sunday morning after calling a handful of other plumbers and not getting a particularly good vibe from any of them. When we called OTECH, the technician said he could be there within 2 hours. He arrived on time and was transparent about his pricing from the start. He said he would charge a reasonable flat rate to fix everything and replace anything that needed to be replaced. We negotiated for a few minutes and he agreed to knock off $40 from his original quote. He spent about 1 hour snaking the drains, tinkering with the garbage disposal, and replacing/sealing pipes under the sink. He cleaned up the kitchen floor and left everything pretty clean, all things considered.

When he was finished, he presented me with the invoice with the agreed upon price. He did not try to up-sell me on anything.

So far, everything is working great and I have nothing negative to say about the experience. The technician arrived on time, worked quickly, fixed the problem, and charged a reasonable fee for his work.

Jess L.

We're truly a happy customer. My boyfriend and I had a clogged toilet in our master bathroom. The water over flowed and leaked down into our kitchen. I called Omid Kaveh and he came out as quick as possible. He was very quick. It was a baby wipe stuck in the toilet. He was very fast and very friendly. He also cleaned the floor as well and made sure that the toilet water was running smoothly. He deserves recognition!!!!!!
Thank you once again.

Mike L.

I would definitely use otech again. Service was timely, price was fair and he cleaned up afterwards. Really nice work.

Angel L.

The service provided by OTECH was prompt and effective. I recommend it to anyone looking to have reasonably priced plumbing work done. I had a kitchen sink backup in my condo in Alexandria upon arriving from Florida. This was really an unexpected inconvenience since the kitchen became unusable. Jafar was willing to come out as soon as I finished work on Friday. I thought that was really accommodating and traits of good customer service. I had called other plumbers on Yelp but either they didn't work after hours or wanted to charge after hours rates. One company even asked me to call the building maintenance staff first to determine if it was a building line problem. I thought that was an odd recommendation for a company looking for work. My building doesn't offer this type of service so I called OTECH, and I'm glad I did.

Jafar answered and we agreed on a rate/price and we were set to go. It turned out to be a severe clog in the line. Furthermore, I asked if he would change the garbage disposal as well, which had needed replacing anyway and he agreed for an additional fee. He got the garbage disposal from his supplier so I didn't have to buy it at Home Depot. I appreciated this service as well, which allowed me to come home directly from work.
The plumbing work was successfully completed and Jafar cleaned up everything and tested for leaks. I have a one year warranty for labor and 2 years manufacturer's warranty for the garbage disposal. He took American Express for payment and didn't charge a 3% convenience fee like other plumbers do. I definitely will call OTECH again for any future plumbing work.

Kate V.

Fixed my problem fast cleaned up so happy i got a working toilet !! I would definitely recommend these guys.. Reasonable prices

Dare D.

(Problem - leaking 2nd floor bathroom and broken pipe in basement) This gentleman (O. Kaveh) was very professional. He donned foot covers, reviewed the job, explained the work involved, made an offer and put us under no pressure to go forward with him unless comfortable. When we did proceed, he worked thoroughly and cleaned up afterwards. Furthermore, he told us to call him back for any warranty work if an leaks or issues showed up. Like the other reviewer, the told us what we could do on our own if desired. He was genuine and that made the whole process satisfying. We will keep him in our contact list and do absolutely recommend him to others.