Options Plumbing & Appliance Installation

Sylvia C.

I have to say that I've never been so impressed with a company's service and attention to detail like Option Plumbing.

Melanie is thorough and helpful insuring customer service and goes the extra step to make sure everyone is totally satisfied and content.

Thank you Melanie for being such a concerned and reliable customer service individual. She made me feel so comfortable and at ease.

Nicholas S.

Great service and reasonably priced. Jose was very informative and helpful. After quickly and efficiently replacing our water heater, he shared knowledge and informed us on how to maintain our equipment to ensure it's maximum lifespan.
Thanks Options plumbing for your honest work!

Monica H.

Highly recommend Options Plumbing! Jose was quick to respond with my request and was able to schedule an appointment asap. Thank you!!

Pat P.

Phillip was very professional.
Quick and efficient!
Ordered microwave over the range from Lowes
Great work

Jim S.

I hate to give a negative review like this but the company left a sour taste in my mouth.
My dishwasher was purchased through Costco and delivered by their logistic team early in the morning October 26th as Promised by Costco but I had to wait for the installer to come on October 27th at 12 pm because they were not in the area and couldn't get to the install until the 27th. When the guy arrived ""Phil"", he asked if I had the connectors and hoses which I did but I didn't have an airgap. I was told by Costco that all of the items would be provided by the installer.
Well, the installer wanted me to pay $95 to install the airgap which is around $10 at Lowes or Home Depot. It takes less then 5 minutes to install. So I declined to buy it from Options Plumbing. He also offered to move my electric connection for $150 but I previously had my dishwasher hard wired and decided to just have it done again that way since the expense to move it would cost me more money.
Phil the installer was very kind and polite as well as professional. He did a great job on installing the dishwasher and as he installed the dishwasher I contacted my friend and asked him to pickup an airgap, hose and clamps to attach the hoses. My fried delivered the items before Phil was finished and Phil installed the airgap and hoses that my friend brought to me. Phil was kind enough to do this for me without any extra charge. His company wanted to charge me $95 if they supplied the airgap and Phil did the install. Nothing against Phil but his management sucks. Would I recommend them? I would recommend Phil but not Options Plumbing.

Albert P.

Mark was our consultant and installer. Amazing work. On time and ensured the product was of top quality before installing. Took time after installation to test out the dish washer and ensured everything was working. Recommend to others.

C G.

Great customer service!! Highly recommend to this place!! Mari is excellent!! He is on time, very nice, knowledgeable, responsible, focus and very attention in detail!! We can tell he really enjoys what he is doing. We are the very happy customers!!
We would highly recommend Options Plumbing to our friends and families!

Max B.

great service from the lady who answers the phone to Jose who came to install my dishwasher.

Andy H.

Scope of work:
Ordered a dishwasher from Costco. Options was providing the installation, not the delivery (unfortunately).

Summary of review:
1. Great communication:
Jose called two days before to let me know how the process would work, and answered questions I had.
The tech, Mark called me the morning of and asked if he could come at a block of time.

2. Friendly Tech:
Mark arrived, uninstalled, and hauled out the old dishwasher quickly

3. Above and Beyond:
The delivery part of the equation was a disaster. The separate delivery company was late and didn't communicate that (despite calling me at 7am and telling me they would come between a certain time). Mark stayed longer than he planned for and waited with me for the delivery so I could get the dishwasher installed today and not have it sit in my driveway. He even took it from the delivery guys and wheeled it up himself, and installed it.

I would absolutely call Jose and Mark for any future plumbing needs based off this. Also recommending Costco NOT use a separate company to deliver products. Options is reliable and good at communicating and values their customers time which really makes this an overall great experience.

Eric S.

We bought a new stove and a gas dryer from a big box store, but they wouldn't connect the dryer and while they did connect the stove, it didn't fit flush against the kitchen wall like the previous one because of the orientation of the gas valve. We requested quotes on Yelp, and while several companies responded, only Jose from Options Plumbing responded with an estimated cost to hook up the dryer and relocate the gas valve. The others wanted me to call them and set up an appointment for a visit. :(

Jose was able to come out in a couple of days, arriving on time and in a smart-looking, clearly marked van. He took a quick look at the gas valve and indicated it wouldn't require opening up the wall and relocating the valve, saving hundreds of dollars. He also pointed out how the big box's delivery/installation company incorrectly connected the stove to the gas line.

He quickly took care of the connections, tested everything, and stayed long enough to ensure the dryer came up to temperature. Super professional and responsive! I would have no concern hiring Options Plumbing Co. again or recommending them to friends and family. Thanks, Jose!