Option One Plumbing & Rooter - Rancho Cucamonga

Adrian G.

I have multiple rentals in the area and I called them to come out and replace a kitchen sink. When the technician arrived he called me and told me that it would take him 2 to 4 hours for the labor. He wanted to charge me $800 dollars to replace a kitchen sink including the labor. This is outrageous! So I asked him to just charge me his service call which was still $100 for doing nothing. I will never be calling this company again and I strongly do NOT recommend them unless you get a price up front and Good luck with that. By the way I called another plumber and he took 1.5 hours to replace the kitchen sink and a repair leak in the bathtub and his price was no where near $800.

Tee W.

Mike and Ralph provided great service! They were able to get started on the same day as the consultation. Multiple options for plumbing service were offered and the prices were reasonable. My family and I are very grateful and will definitely reach out to the company for future projects.

Keith H.

We have an estimate now of how much damage was caused my Option One Plumbing, They have caused 500.00 worth of damages to fix the sprinkler system , They removed a sprinkler head, and cut the electrical wire that went under the driveway. Now we have to install a new timer system and run all new electrical lines that they ruined. Yard is dying of no water for 2 weeks, hose doesn't reach, Bottom line, One leak is costing my Mom 1,500.00 plus 800.00, and now another 500.00. Total 2,800.00 for a leak . Screaming at my Mother and disabled brother, not honoring the warranty, and refusing to give a receipt, and told them to never call them again. I never would, but I want to warn others about how they take advantage of senior citizens. Stay away from these crooks everyone !

Terra O.

Really great service for a really great price, I had no clue where to go to fix my water heater but luckily I was recommended here by a family member. So glad i found this place, definitely recommend!

Amber B.

We had a good experience with this company , Sean came out answered all my questions and concerns and was very helpful.

Charles C.

Tony is incredibly good and really spent the time to take care the pipes. Tony is extremely patient dealing with customer. Really appreciate what he has done.

Patricia F.

Had water coming from underneath the wall and turned out to busted pipe in ceiling! Called & they came & evaluated immediately and shut off water. Ben got a hold of drywall company & got them started. I will not use any other company.
Felt like a family member, so very kind & considering. I highly recommend.

Jon M.

There's no other option but Option One to your any Plumbing, Heating & Cooling service. Jesus the technician came, he assessed, diagnosed and serviced us quickly. I talked to the manager over the phone and was very considerate with my price plus gave other discount. I'm glad that I called Option One and got our water heater issues fixed right away.

Sylvia M.

Jerry came promptly, did a great diagnosis and even was able to evaluate some other issues which will help us plan for the future.
He was able to fix the provlem quickly, cleanly and with utmost courtesy. I'm sure we will be calling again!

Valerie C.

I used Option One to clean out a shower drain. The call center was professional and I was able to get a same day appointment. I received text notifications with a photo and name of the person arriving and a second text when he was on his way.

Sean arrived and was professional, clean, and knew what he was doing. He snaked out the shower drain, told me the problem, gave me some helpful tips to clean my pipes, and sent me an email with a few recommendations on services to maintain healthy pipes.

This is the second time using Option One/Sean on two different draining issues. They are definitely affordable $68.00 and I'd gladly recommend them.