Option One Plumbing & Rooter - Phoenix

Jennifer B.

Very responsive and reliable. Requested a quote and they were very transparent about extra fee for Sunday and that estimates free Monday- Friday. On Monday when I contacted again, responded quickly and scheduled same day. Adam was professional and fixed the issue.

Grace A.

Devin was awesome and very knowledgeable! He responded same day even though they were busy and knew exactly how to fix clogged drain. He even cleaned up. Definitely calling them next time.

K D.

I am happy with Adam who arrived within the time frame and the price was as quoted. He was kind, quick and knowledgeable. I have a home warranty and refused to use it as they only send 1 & 2 Star rated suppliers. Plumbing is too important to leave up to chance! I will use Option One for my future needs and the needs of my clients (I'm a House Mgr). Thanks Adam!

Kevin B.

I have used this plumbing service twice now. Back in 2015 and just last month. Great job, very reasonable prices and professional staff. Thank you Option One for coming to my rescue - you have a customer for life!

Carolyn S.

This is an excellent company. We had a plumbing issue that was complicated and required quite a lot of time to assess and complete due to unforeseen problems. Despite this, our technician, Derek, went out of his way to accommodate us and was willing to work much longer than expected without complaining and without adding hidden fees. Derek even brought in an additional employee to help diagnose the problem (I'm sorry but I can't remember his name-he was also great). They had to send a snake with a camera on it to diagnose the problem further. I would definitely use their service again if I had another plumbing problem! Good job guys!

John J.

Adam was great he was able to take care of my plumbing issue. I would definitely recommend them!

Angelica A.

Sammy responded on time
Located the problem, and made the repair on the same appt. He was courteous and professional.
Thank you Sammy

Allen S.

Their quote ""We can get a technician out today 3-5, there is a weekend fee of $150 plus the cost of service $185.00"" sooo $335.00 to install a faucet. They lost me at the weekend fee.

Dann C.

These guys showed up, spent about 2 hrs on the roof. Presented a bill for 2x the amount advertized. I showed the guy with the bill that the clog had not been cleared. He went on to try to get me to sign up to replace my whole system for $13,000.00 Based on this experience, I'm calling the cops.

Deb K.

Bathroom sink valve broke on a Sunday night. Called 2 plumbing companies and no response. 3rd times a charm. Hated to pay the emergency but was leaving the next morning. Thankful they have good plumbers on call. Will start using them for all needs