One Way Rooter

Di R.

Honest, reliable , great prices and customer service. I highly recommend.
Had a old gas line repaired

Dolores O.

I have had only the best experience with OneWay, Brice is my #1 plumber he loves to work no job to large for him, also has great communication skills and wants to get it done. And love the fact he wants it done once. No call backs on this company I speak highly of them because I have been in property business for 35 years and have experienced a lot. He also dose other work on other properties here in whittier. Oh before I close do not let his age full you his knowledge he beyound. Thank you so much One Way for serviceing us. Dolores & Shawn from Whittier, Why it says San Francisco Nope not me

Ginny O.

I was referred by my electrician. I had a leak in my kitchen drain. The previous plumber did not fix it as I was getting new plumbing and gas line installed under my new kitchen.
Jesse was great, and showed me the faulty pipe.
I finally found my plumber.

Vince F.

This place is out of their mind, they sent a plumber over to give a estimate to cut a copper pipe and re weld, he gave me a estimate of over 800 dollars.
Had a friend come over and do it for 50 bucks and was done in 15 minutes.
Never calling these fools again

Kelly V.

Crooks!!! Do not use! Long story. Told us something was stuck in toilet and needed to replace. Bought a new toilet installed it. Ask the Plummer if we could crack it open to see what was the problem he was a little hesitant but eventually let us. There was nothing in the toilet. Don't use. When all we needed was a simple snake he turned it into a 1000 dollar issue.

Sandy L.

From a professional & my own personal level, One Way Plumbing's team has always come to the rescue. Working for a property management team they take on everything imaginable for us. Anabel, Nancy, thank you for all your patience with every emergency call & helping all of our families. Roger your exceptional expert knowledge with all the work you do is greatly appreciated! You've taught me a lot. Again I can't Thank You All enough & will continue to highly recommend One Way Plumbing!
Sandy Leal

JJ V.

My son threw a watermelon rind in the toilet (unknown to us at the time). Initial treatment was to snake the main drain line from cleanout ($195). That didn't work. Additional charge to remove the toilet, flush out/snake the toilet, and put the toilet back ($250). That's when the technician found the watermelon rind. He told us there was something else in the toilet and we needed to replace it. (This was a misdiagnosis, because we broke it apart after the fact and there was NOTHING clogging the toilet after he cleared it the first time.)
Instead of putting the old toilet back, we purchased a new toilet at the recommendation of the technician. Just to put a new, customer supplied, clean toilet in the place of the old toilet (which was already removed!) - $375 additional.
The technician was friendly, clean, and easy to work with. But I'd rather have a jerk that will charge fair prices and still does the job correctly. I'm the idiot that signed the check for the outrageous prices they charged, but when you have a three year old pooping in a bucket, you do what you have to do. Unfortunately they realize the predicament you're in and charge accordingly.
I will not be making the same mistake again with this company. If you do use them, do your due diligence on the work they propose. A $375 charge for a misdiagnosis is ridiculous. And I bought a $180 toilet on top of that when it was completely unnecessary.
Good luck.

Veronica E.

This update review is well over due. It has been at six years since I have used One-way Rooter as my #1 go to plumbing company. Roger is exceptionally knowledgeable and has provide excellent customer service every single time. No matter what, I can always rely on them to take care of job even at a moment's notice. They are reasonable compare to other local plumbing companies I have used. Anabel is great to work with, she is always very professional and very efficient. So, if you need a great plumbing company, I highly recommend One-way Rooter.

Kimber M.

My husband and I have used this company several times when our drains get backed up, or shower tabs need to be changed out. Here's why they are given five stars: They answer the phone! They can usually get someone out to our house within hours of our phone call. The work is done well, and they clean up after themselves. And I don't feel gouged by the price. The bill always seems fair to me. One visit was for our water heater. We thought we might need to replace it. Instead, this company's employee said they could get a part for the tank, which would be a lot cheaper. He also assessed that this water heater still looked to be in pretty good shape and would likely work for several more years. The company has integrity. I always appreciate companies who function with integrity being the expectation!

Paul A.

I highly recommend them, very good service, I also think a fair price for excellent work done, I trust them