One Touch Plumbing & Rooter

jason m.

These guys are A+. Honest fair and knowledgeable. Show up when they say they will and care about keeping the inside of your house clean which is important. They double check all their work before leaving. I would highly recommend.

Benilda S.

My bath tub faucet has a leak, I used to call plumbing services from this company One Touch Plumbing . When I call Art, I ecplained everything to him, what's the problem, he always came in exact time and bring the right parts that he needs. I'm always happy with there work... The price is good enough not charging much..

Justin W.

This is an edited review. One Touch was contracted with First American Home Warranty and came out for a service call for a leaking faucet knob and sink drain. Art was friendly and knowledgeable, advised that the home warranty would likely cover only replacement with much lower quality parts, and recommended a cashout option to independently hire One Touch for installation. First American refused to cover the drain replacement, as it ""is not broken, it requires a modification."" Spoke with Lucy at One Touch, who stood by the report as given orally and would not clarify to the home warranty company that the drain is broken -- this is reason for the loss of one star. If you can work with One Touch without a home warranty's involvement, Art is worth it.

Ramin K.

Be aware, One Touch was assigned to me through my home warranty. Plumber name Art came to my house with a bad attitude and walked in to my house with his dirty boots with no respect with out any shoes covering and insults my experience faucet with out knowing the brand, to him is made in China which is not. He does need more education.
Lucille answer the phones she never called me back with any updates or follow up or new scheduling with a plumber. They got an approval from home warranty for week now so not even care for customer's trusting them to fix plumbing issues.
Now My home warranty assigned me with a new plumbing company.

Michael D.

I got this plumbing as a referral from FAHW. They responded quickly. Art was courteous, polite, & very professional. Art quickly got the parts & did modifications to my water pressure regulator in about two hours on a Saturday morning/afternoon. I'm very happy & satisfied with this company & highly recommend them w/o ANY reservations.

Melissa S.

I just moved into my condo and discovered there was no drain pipe to install my washing machine. After reaching out to One Touch, they were able to send a plumber right away to diagnose the issue.

Art knew exactly what to do and how to do it. He was able to diagnose the issue, cost and was able to fix and resolve it on his next visit..
He was able to install, test and complete the job all within 1 hour...

I was truly impressed and will definitely continue to use One Touch Plumbing for all of my plumbing needs.

Caroline D.

Art was really great to work with. We called him with a few plumbing issues and he was able to come to our home the same day. He was prompt, really nice, very clean and professional. He diagnosed the problems quickly and gave me very honest advice and reasonable and clear next steps, without pressuring me at all to go forward with them. He also charged a very reasonable price and gave honest estimates for the potential work. We'll definitely work with Art and One Touch Plumbing again in the future. Would highly recommend.

Ellen Y.

Art is literally the absolute best! Truly, the consummate professional. He has fixed the problems a previous plumber created and could not handle; he is respectful, professional, effective and gets the job done. He follows through on his promises. I wish I had found Art earlier. He quickly provided a stop gap for us in our main shower after weeks (!!) of empty promises and continued problems from a previous plumber. He has redone a very complicated water heater issue in one day. Thank you so much Art!

Maria U.

I had Art come to my home from One Touch Plumbing after a terrible experience I had with another company. Art was like a breath of fresh air! This plumbing company has ethics and values their clients. I will use and refer Art to everyone I know. He came willing to work and solve my plumbing problems instead of just writing things down and nodding his head. The work was fast and done well. The customer service team was on top of my requests and followed up on my needs. I definitely recommend using them.

Arteen Z.

One Touch was assigned to me through my home warranty. David arrived at the scheduled time and he identified the issue was of greater scope than initially perceived. After working with me and being very communicative, he came back with his colleague, Ashot, and the two of them worked hard to resolve the significant issue. David was then kind enough to recommend me a Water Damage Restoration service to work with my home insurance to cover collateral damages. Overall I was impressed with David's professionalism and friendliness. Appreciate it!