Olsson Plumbing

Kula M.

We had a water drip from the shut off valves to the washer and dryer that are upstairs. We managed to replace the seals. Last month the 24 year old washer developed an internal leak so we decided to replace the washer and dryer. We tried to replace the shut off vale assemblies on our own but realized that the builders had welded the pipes leading to the shut off valves. We called Olson Plumbing and they sent Jimmy the next day. He arrived on time.. Great guy to work with. He know his job and we were very happy with the pricing and the professional quality of the work done. We highly recommend Olson Plumbing.

Car H.

Excellent service, prompt and knowledgeable. From the time I made call to the office for service to the time James left, I couldn't ask for better service! Had a leak under my sink, my dishwasher wasn't draining. James, installed new flex, fixed the dishwasher, even bolting it down, replaced my new faucet and cleaned up the work area. All the while explaining every step of his work progress. And was charged a very reasonable price. We have used Olsson's before, and were lucky to get James then. I highly recommend Olsson's for your plumbing needs.

Irene L.

Amazing! Our garbage disposal stopped working and our kitchen sink was clogged to the point where we couldn't even use our dishwasher. Unfortunately, the plumber that my landlords had called totally flaked on their appointment to come fix our sink. Thankfully, one of my co-workers recommended Olsson Plumbing and Heating. Drago from Olsson Plumbing and Heating was able to come the same day and totally saved the day. He replaced all off the crappy PVC piping that was in place with new aluminum and was able to get our garbage disposal working again. Olsson Plumbing and Heating is our new go-to plumber and will definitely be recommending them to others.

C. M.

Thank you so much James, and Olsson Plumbing I have been using these guys for over 10 yrs. I have never had any problems with them, on time, quick and gets the job done right the 1st time. Love the fact that when I call the lady who takes the calls knows who I am, very nice plumbers all of them.... and I will be using them over and over again. you all are WONDERFUL! thank you so so much.... :)

Marilyn M.

I have used them before and been satisfied, but I had them install a new low flow toilet which started leaking within a week. When they came to fix it they said the box ring and failed and put in a new one. Sounds OK. They also said me flange was loose and if (or when) this box ring failed, the flange would have to be replaced. Why not fix it now? He also said that the caulking around the outside edge of the toilet would stop the leak. Right, that means the water is going to accumulate under the toilet and it will be leaking only I won't know it. Since they were have to fix this for free, I guess I shouldn't complain, but the guy was pretty unhelpful. I'm going to try someone else when the flange fails.

Doctor G.

I've reviewed the response by Olsson Plumbing to my post.

My criticism was not that Olsson charged too much and I went to someone else for the repair, but that they misdiagnosed the problem. Olsson determined that the disconnection was somewhere between the thermostat and the water heater, but since they didn't know exactly where, the only alternatives were a $400 wireless thermostat, or a $100 thermostat on the wall on the other side of the garage - which was unacceptable.

The other plumber I called determined that the disconnection was right behind the existing thermostat and reconnected it for no charge other than the home visit charge which was comparable to what Olsson charged, thus saving me between $100 to $400.

Rosemary P.

It was not until my husband called to talk to you about the intimidation I felt at being charged $150 more than quoted that the price was reduced to $575. When the plumber left my house he had me sign a charge for $715. The part that was missing was a part he told me HE should have stocked on his truck, but had not.

Kathryn K.

Use at your own risk. 1st day plumber comes over snakes the 1st drain successfully. I say the upstairs drain is still not draining. He looks goes outside on the other side of the house and says, ""whomever did this it is wrong. The pipe needs to be replaced. It should be a ""Y"" not a ""T"" I can fix tomorrow."" 1st visit $210.
He is here 4 hours the next day and says don't worry I know what I am doing. I've been doing this a long time. The T still looks like a T, not a Y. The upstairs drain has a new P trap and is draining. $700. I call my friend who says I was ripped off. Yes the new pipe should resemble the old one but not like that. I call Olsson Plumbing and tell them and Plumber returns appologizing within an hour or so. I can't sleep tonight knowing I made mistake. I take $350 off the bill. I call my friend who says, you're still being ripped off. I should only pay for the new P trap and nothing more. I was charged for a 2nd snake and was told they CHARGE BY DRAIN not by call out. Had the plumber not tried to rip me off with a new pipe he would have snaked the 2nd drain out the 1st day. I put in a 3rd call to the company and the owner still hasn't called back.

The plumber admitted he made a mistake replacing pipe that didn;t need replacing only after I called the office questioning his work. I was charged for a 2nd snaking when it could have been done on the 1st day. To change a P trap it was over $120. Unless you have money to throw away don't use this company. Shady doesn't even begin to describe their practices. There's still a hole in the side of my house even though he said he would come back and put foam in it. I've waited a week to write this review. I have given them ample time to fix this. Next step credit card dispute and then one of the media outlets. Shame on Olsson Plumbing.

lady a.

you know that you have a winner when your high school kid becomes a fan on facebook of the Center for the Arts theater nerds and comments that ... ""you know your a CFA nerd when you only use the bathrooms at the center because their nicer than the the rest of the School.""
You can thank Olsson Plumbing for being the Plumbing Contractor responsible for those wonderful bathrooms.
Horray for sensored sinks and toilets :)

jane c.

I must say that I was so pleased with Olsson Plumbing. I called for a HUGE job at our place of Business in Alameda and they were very professional on the phone, and very easy to schedule the job with. Their overall price was GREAT and very fair. The Job was completed exactly on time and all of the plumbers at the NEW CONSTRUCTION site were very professional and exactly what I was looking for. We are building a huge new office in Pleasanton and they will be the one we call to do all of the plumbing. Thanks guys. GREAT WORK. We'll be in touch