Olsson Plumbing

Bot R.

NEVER AGAIN!!! i was highly disappointed with the recent work done by the plumbing technician. With only three months into drain repair the same problem reapper, drain clogged up again. I guess the technician did not do it right the first time. That's why we're back to square one and only to be charged again!

Robert M.

I had an emergency water heater failure and called Adam. He arranged to have a professional technician come up within a couple of hours and replaced my water heater. Happy Wife! Happy Life!

Michael s.

DO NOT USE THIS BUSINESS!!!! Long story short, the plumber never came in the 4 hour window I was given, nor called me to let me know if he was running late. After waiting for 3 hours and 45 minutes, I called the business to see if he was on his way, and the receptionist, who was very rude, informed he had called my phone twice, and left messages. After I informed her that I had no missed calls, nor any voice mails, I suggested she might not have the right phone number for my cell. But, she confirmed it was the number I gave her, after which I told her again I had received no calls nor messages. So, either her plumber was untruthful, or they're incredibly disorganized. Then she ""checked on"" the situation as to where her plumber was, and informed me it was going to be another 35 to 45 minutes till he was to arrive, which would have been past the 4 hour window, and make me late for work. So, I told her that wouldn't work, and that if they couldn't arrive within the time frame I was given, I would take my business elsewhere. She then called me an ""a**hole"", and hung up the phone. I called back to inquire what and why she said that to me, after which she denied it was her with whom I spoke. I then asked to speak to the manager, who called me back and told me she said that because I was being ""abrupt"" with her. I asked if he was the manager, after which he said he was the owner! I then asked if that's the way he lets his employees speak to customers, and he said he's been running the business for 40 years, and basically excused her behavior and words without apologizing one bit. UNBELIEVABLE!!! This is not a professional business in any sense, and from the other reviews I've read about Olsson Plumbing, it seems I'm not the only one who has had a negative experience with them.

Bernard W.

They performed services, charged us what seemed to be a very large amount, and did not send a bill before they charged us.

Sheila L.

I have used Olsson plumbing for my last few plumbing issues. Each time the plumber came, that evening or the next day the problem reappeared...he did not repair it correctly. The second plumber was able to fix the matter adequately however the time spent waiting for a second appointment was very annoying. This last time I specified that I did not want a specific plumber as the repeat repairs required was annoying. They did not seem to care or even act surprised that I was experiencing this. Also, they do not itemize any costs on their bill. This last time I called to question the bill and was told they don't itemize. It is a shame as a few of the plumbers at this company are very nice and competent however a couple are not and the company does not seem to be very customer oriented.

Kula M.

We had a water drip from the shut off valves to the washer and dryer that are upstairs. We managed to replace the seals. Last month the 24 year old washer developed an internal leak so we decided to replace the washer and dryer. We tried to replace the shut off vale assemblies on our own but realized that the builders had welded the pipes leading to the shut off valves. We called Olson Plumbing and they sent Jimmy the next day. He arrived on time.. Great guy to work with. He know his job and we were very happy with the pricing and the professional quality of the work done. We highly recommend Olson Plumbing.

Car H.

Excellent service, prompt and knowledgeable. From the time I made call to the office for service to the time James left, I couldn't ask for better service! Had a leak under my sink, my dishwasher wasn't draining. James, installed new flex, fixed the dishwasher, even bolting it down, replaced my new faucet and cleaned up the work area. All the while explaining every step of his work progress. And was charged a very reasonable price. We have used Olsson's before, and were lucky to get James then. I highly recommend Olsson's for your plumbing needs.

Irene L.

Amazing! Our garbage disposal stopped working and our kitchen sink was clogged to the point where we couldn't even use our dishwasher. Unfortunately, the plumber that my landlords had called totally flaked on their appointment to come fix our sink. Thankfully, one of my co-workers recommended Olsson Plumbing and Heating. Drago from Olsson Plumbing and Heating was able to come the same day and totally saved the day. He replaced all off the crappy PVC piping that was in place with new aluminum and was able to get our garbage disposal working again. Olsson Plumbing and Heating is our new go-to plumber and will definitely be recommending them to others.

C. M.

Thank you so much James, and Olsson Plumbing I have been using these guys for over 10 yrs. I have never had any problems with them, on time, quick and gets the job done right the 1st time. Love the fact that when I call the lady who takes the calls knows who I am, very nice plumbers all of them.... and I will be using them over and over again. you all are WONDERFUL! thank you so so much.... :)

Marilyn M.

I have used them before and been satisfied, but I had them install a new low flow toilet which started leaking within a week. When they came to fix it they said the box ring and failed and put in a new one. Sounds OK. They also said me flange was loose and if (or when) this box ring failed, the flange would have to be replaced. Why not fix it now? He also said that the caulking around the outside edge of the toilet would stop the leak. Right, that means the water is going to accumulate under the toilet and it will be leaking only I won't know it. Since they were have to fix this for free, I guess I shouldn't complain, but the guy was pretty unhelpful. I'm going to try someone else when the flange fails.