Oasis Plumbing & Drain Service

CW S.

We have used Oasis twice. First, we were introduced to the company through our home warranty company for a toilet issue and then we called again when our water heater went out.

The home warranty call was good. We easily contacted the company and scheduled an appointment. The problem was remedied in a timely manner and Rocco was friendly and efficient.

When our water heater went out we called several companies to get estimates. Rocco was the most informative and upfront on our options and was able to provide us with the most competitive price. We had hot water just 2 days later due to my complicated scheduling, they were able to complete the job the next day!

I would highly recommend this company for your plumbing needs.

Kelly S.

This is the second time I have used Oasis Plumbing and I continue to be pleased with their service. Rocco came out to address our deceased garbage disposal and he couldn't have been more courteous or professional. I would definitely use Oasis Plumbing again.

Kathleen K.

Rocco, the owner, answered the phone on Sunday and set up an appointment for Monday. Ours wasn't an emergency. After scheduled, I came to check Yelp and found a lot of bad reviews. They seemed to be mostly from people who had a home warranty. We have a home warranty..... Rocco came out well within the time frame he told us. He listened to what we had already done and explained about plugged drains so I could understand. He was very professional and cleared out the drain right away. He stayed to make sure it was cleared and recommended a monthly drain product to use. I recommend Oasis and Rocco highly. I think the problems others had were mostly caused by the home warranty companies. I will ask for Oasis to come out when needed when calling our Home Warranty Insurance co. If we don't pick it up next year, I'll call Oasis on my own for service. Great service, professional and knowledgeable!!

Khalid A.

We called Oasis Plumbing and Drain when our water heater started leaking. Rocco was on time and very professional. He replaced our water heater and all of the associated water and gas lines, and made sure to answer any questions we had. He made it clear that Oasis doesn't cut any corners. Above and beyond.

Michael B.

I have a leak coming from my upstairs bathroom. I was told by my home warranty Company to call Oasis plumbing and drain so I did. I left my first message asking them to call me back on Friday expecting maybe a call back 10 min later but the call never came. So I called them again Saturday morning again leaving yet another message. I waited all day for return call and even called them several more times. Well the day is over and I had to call my home warranty company and ask them if they can try and get in touch with them since I have had no luck and there website says they are open. They also failed to get in contact with them so I got reassigned to another company. Well they answer the phone and maybe now I can have my plumbing issue resolved. I can not recommend a company that can't seem to find the time to return a quick phone call I could just imagine how bad there actual service is.

Update.... I did finally get a call back 3 days after I left I first message and 2 days after my second message both that had my cell number attached. I even had my home warranty company call with no results so they reassigned me to another company who fixed my plumbing issue before I even got a call back from you. Regardless of when you got there email from my home warranty I had already called you TWICE! But I will admit I didn't leave that I had a home warranty claim number in the 2 voice messages I left you with my CELL NUMBER. I thought i would get a call back like most other reputable companies who want business do. I did ignore your calls because I because I already had my problem fixed. So please stop acting like your a victim and change your policy and maybe then you will get more better reviews

Joe B.

I don't buy the 1 star reviews, I have nothing but the highest praise for these guys. They were prompt and efficient, fixed it right the first time and were very accommodating in working with my insurance. 5 stars all the way

Allen B.

Water was all over the bathroom floor so I called Oasis. With in an hour Rocco was in my bathroom explaining the cause and the my options. Well my 30 year old toilet has now been replaced with a low water usage one. Very happy with the service and the product.

Lisa R.

Oasis plumbing lied to our home warranty insurer telling them they cleared the backup and replaced the leaking pipe. All they did was replace the garbage disposal. They blamed that the mainline was backed up. When the HOA plumber from Precise Plumbing came to check out the mainline, he confirmed that Oasis did not try to snake the line. We decided to hire James from Precise Plumbing on the spot and he fixed the job right there. James was professional, knowledgeable, and affordable. If you get stuck with Oasis plumbing, save yourself time, money, and a headache, by getting your homeowners insurance to reassign your plumber.

Michelle P.

This was the rudest tech I have ever experienced . my home owners insurance sent them to fix a leak from my tub.
1st visit: the tech said rudely"" can you do something with your dogs"" didn't fix the tub ,didn't look for the reason water was running out of my ceiling. He said he didn't know! Isn't that why I called you ? To figure it out?
2nd visit: parked in driveway ,never came to the door. Daughter was home opened door because dogs were barking he looked at her then drove away.
I called to ask when they were coming he said ""I was there for ten minutes rang doorbell and I heard people in there talking they just ignored me. That's a lie that someone opened the door"" wtf really Mr. Tech ??? You called me a liar??? The customer???
I would not recommend this company! Customer service and service was horrible!!!

Jesus R.

Needless to say, it was a really bad and SAD experience from day one, basically Oasis Plumbing must be in bed with Fidelity Home Insurance since both combining their tactics avoid to do what needs to get done...( any one can see that )...just a game to assist real estate sellers to promote Home sales since their intentions are not to help the America Citizens...Scott came the first time weeks ago spent 2-3 minutes and said that had to get approval after I showed the pictures i took from the wall connections to the 2 traps...BTW had to pay 65.00 USD on top of the ( home warrant insurance cost) , regardless of who paid for it ?...( if I remember correct seller pays for that), Fidelity turn it down...not covered by Insurance policy, fought back since Scott just wanted out and didn't try to fix the blockage that was backing up the water in our Sink etc., well he came today again...making ALL kind of comments that it had to get cleared from the roof, otherwise will cause floods in the kitchen or in the garage depending what side was used to do the unclogging BECAUSE he had to have running water ..Scott said as he left that someone was to call me from Fidelity...which took place in just 1-2 minutes after he left...and was reconfirmed that wasn't covered etc. etc. pure BS...i have been living in hell because of their lack of initiative and avoiding to handle a simple issue....in a nut shell we paid 65.00 USD for nothing...just wasted time.
as soon as he left I went on line since that was enough and had to handle the situation differently, so I called Duraso Plumbing in the La mesa Spring Valley area...Juan Duraso arrived to our home in 45 Minutes after my call, and in less than an hour..perhaps a few minutes more he had replaced the tramps ( using his own ABS tramp and pipes ) obviously he ran the snake from under the sink ( without Running water )...Da...! he ran hot water on both sides checked for leaks, tested the Food waste disposal....it worked fine he dried the wood floor under the sink, picked up his tools and parts, charged 135.00 USD and it all works great...I highly Recommend Juan Duraso (Bilingual too)
Scott and most other people with that bad attitude should read ""understand & adopt what Mr. Steve Covey wrote..... at least the beginning of Steve Covey 7 Habits of success where he mentions....2 types of people attitudes in the world...the reactive ones like Scott, and the Proactive ones as Mr.Juan Duraso.
I will forth warn the California Board of Real Estate Directors to keep and eye for those very questionable and very unfair practices to American Citizens, what a sad disgrace.
Jesus B. Reyes