Northstar Plumbing, Heating and AC

Gene Z.

Another exceptional service call, this time by Jesus, arrived on time, slipped his shoe covers on and got right to work. Kept me updated throughout the 30 minute or so annual service call. He provided pics of amp readings and a compressor motor issue that we need to keep an eye on. Polite and professional, which is the only experience I've had with Northstar. Would also like to mention Tamara, she ALWAYS calls the day before with a reminder about upcoming service and I get the same polite, professional courtesy when the tech is on his way. Extremely happy I connected with Northstar some years ago, all around a great company. Thanks again, as usual you guys...

Gabriele L.

Edwin and Juan both did a great job in addressing my AC issue. Edwin came yesterday and did the annual AC maintenance. He was courteous and professional. He discovered a leak and determined it was in the evaporator coil. He showed me the bubbles that developed when dish soap was rubbed over the leak. I appreciated him showing me the problem. I would need a new coil after only 4 years of having this HVAC system, which Northstar installed. While the parts are under manufacturer warranty, the extensive labor to install it was not. Edwin was understanding and sympathetic, and he let me talk to Jack, who was also very professional and understanding. He was able to give me a reduced price on the labor, which is still expensive. Edwin also arranged for the repair to take place.

Today Juan arrived on time and replaced the evaporator coil. He was also very courteous and professional. He worked hard for 4 hours, replacing the leaking coil with a new one. Then he tested everything and explained what he did and how the system works (I had asked out of curiosity). He left the area clean and had my house cool before he left.

I still think the labor was awfully expensive, but Edwin, Jack, and Juan all treated me kindly and professionally.

Rahina M.

Tim Estabrook did a great job; he answered all our questions and explained everything clearly. We were very satisfied with his service.

Steven H.

Northstar installed a new condenser and ducts about 5 years ago and a furnace in 2020. Everything works great and the price was very reasonable.They come out for maintenance every year. They are very professional and call me like clockwork when the maintenance is due. Edwin was here last week and explained everything completely. Their office staff is top notch as well. I would definitely recommend Northstar to anyone who needs service or a new AC/heater.

Patricia B.

Came, gave me estimate on new heater. Was professional and thorough. He explained the estimate In detail and had pictures to help explain my particular needs. Thank you

Nancy M.

I need cleaning for my AC/air ducts so I called to request service from Northstar because they had installed my A/C system. I spoke to Debbie to discuss what I needed and she was incredibly helpful, explained everything in a way I was easy to follow and understand, and she worked with me to find an available time that works in my schedule. I'm so appreciative of her customer service skills!

Doug N.

Chris checked a/c on 5/16, he was professional, considerate, competent and pleasant.

M. P.

I just had an annual AC service with NorthStar Plumbing, Heating, and AC. Edwin was excellent, intelligent, professional, knowledgeable, polite, as well as kind. If you need AC service call, Edwin at Northstar, he was great. I have no complaints, only praise. He is a gold star employee. The service was excellent. I'm well pleased. Thank you, Edwin and Northstar, for hiring the best of the best.

Bekki R.

Thank you to Esteban and Alan for a quick install!! Really friendly and did a great job! Super excited for our new system .

Julia R.

Recently got my ac and plumbing inspected by Jesus M. Very generous and intelligent tech. He was respectfull and will use their services in the future. Thank you northstar. Highly recommended.