North Valley Mechanical

Nathan R.

North Valley Mechanical has been servicing my home and several of my family members for years. Their service is five star all the way, technicians are knowledgeable, friendly, and trustworthy. From simple maintenance visits to complete replacements, I have used them for all of my HVAC needs. A few years ago, I needed a replacement for a rental property and they came in with the lowest bid and did an incredible job. I highly recommend them. This is also a local, family owned business and their care shows in all they do.

Pat H.

I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible. The problem was minor (a broken wire) so it was fixed right away. I really liked the report, pictures of the label on the HVAC unit and the tech included the age of the unit. I know the home warranties don't pay much so I appreciate North Valley making this repair a priority. From the office staff to the technicians the service was excellent.

S Z.

My AC stopped cooling so I called around to find someone that would work on my model (I have a ductless unit that not every company services in my home studio). From the second I got in contact with North Valley they were nothing but great.

They scheduled me for a visit the next day, they showed up on time and within 20 minutes my technician, Tim Starks had me up and running. He showed me the issue with my freon line, swapped out the part and I haven't had any issues since. Tim was super friendly and took the time to answer all my questions after he completed the job. Great service all around! Highly recommend North Valley Mechanical if you need to get your AC serviced.

Paul B.

The warranty company sent North Valley to a property I manage for a Canadian client on a a/c repair. They went out and insisted there were $1,700 of Required charges outside of the warranty. As agent I called to confirm and spoke to the service mgr. NO question, the repair could only be done with the extra issues. I wanted a second opinion. My regular hvac co did the repair with zero non covered items! They lied point blank!! I would never trust this company in the future!!

You reply was as stated on the phone. My personal Referal company were the ones who went out and made a complete repair with Zero customer uncovered costs!! They also disputed the recommended repairs your company called for as unnecessary and simply a rip off!

Sherri D.

Took advantage of an A/C pre-season tune up. North Valley Mechanical was great. The tech arrived on time and spent a good amount of time fully reviewing the unit. He didn't try to sell me a bunch of stuff or repairs that I didn't need and told me that my A/C was in good shape. Thanks for your good service and honesty!

Donna T.

We have unique HVAC units here in the condominium complex where I live in Scottsdale, and I can't say enough about the folks at North Valley Mechanical! Jared at NVM takes care of my HVAC and does it efficiently and thoroughly - couldn't ask for more! Tried another HVAC tech service after I first moved in, but they had never worked with a unit like mine and really did no maintenance at all, but charged me premium prices of course! I switched to NVM as all my neighbors use them, and couldn't be happier!! I highly recommend them!!

Bobby W.

I have nothing but good things to say about this company. Derek and Rashard are absolutely fantastic technicians. Straight shooters and no non-sense. I had 2 other companies come out (sent by my home warranty) that absolutely bs'd me on my issues. My previous AC unit was a 1993 model and all other companies would put bandaids on it, it would work for a couple of hours and then crap out. Finally when I was fed up and told my home warranty to send out someone that knew what they are doing they sent out North Valley Mechanical. Rashard showed up diagnosed my problem and said, I can keep putting bandaids on it but the unit NEEDS to be replaced. I was relieved that someone was finally honest with me. We gave them the go-ahead to get a new unit. The day of the install they showed up early (8am-9am) show up time and had the entire job completed by noon. If you need quality work done look no further. And to their supervisors, give those dudes a raise, a paid day off, or something. Those are 2 quality journeymen that deserve all the accolades in the world.

Chad A.

will never use them again. paid a premium to have ac units serviced, hard to get them back out for second appt. Have to really stay on them. First round techs did a bait and switch, left system worse off then before they came. Owner Curt had to come out to assess what his guys said they did???
Today they came out for second visit, that's the package sell for AC units, and we have 3. I have 5 kids, AC units were working perfectly 6 months ago, North Valley Mechanical had just serviced them. Today they said a switch board was acting up??? All was working before you came to the house? Now main heater is shut off and it's supposed to be in the 30's tonight? Tried calling their main line and just an answering service. They couldn't even confirm who owned the company??? I do not have time for this kind of service. You know the kind where everything is fine, it's just time for annual service and then North Valley comes out and leaves with things breaking??? Never again. It is unfortunate, the owner Curt does seem like an honest guy, who just can;t find the right employees. Still not worth risking my family safety. Especially around the holidays.

Karen C.

A big thanks goes to Frank and the team of 3 techs from North Valley Mechanical that just installed a new air condition unit on the roof replacing an older inside unit. These men were very efficient, knowledgable, and prompt. Frank played a big part in the pre-planning and executing of this project from measuring, setting up delivery of unit, booking the crane for removal and installation of unit. Everything went as planned. The best part is that we now have an updated cool working air conditioner.
I highly recommend North Valley Mechanical. So if you are looking for a great company for any of your cooling and heating issues, give Frank a call to set up a consult. You'll be pleased. Thanks again NVM for a fantastic job well done...
Karen C.

Sherry B.

The technicians came to my home to do scheduled repairs and did additional repairs without consulting me. The original quote was for $225 but ended up costing me $464. I never received a receipt AND was charged twice which drained my account. I attempted to contact the company only to be told I would receive a call back which I haven't yet. I tried calling the cell number on the business card which is different from the number relayed in the voice message. I feel ripped off and will never use this company again. I suggest paying in cash so they don't drain your accounts.