North Gate Plumbing

Linda S.

This company bills for work they didn't even do. I too have a warranty company that sent North Gate out. He took pictures, didn't even turn on the water to see where the leak was. Then billed the warranty company for a return visit and for supposedly doing some repairs. They never even contacted me once they came out the first time and only took pictures. Very unethical and dishonest. I am contacting the licensing department for the state of CA to make a formal complaint. STOP RIPPING PEOPLE OFF NORTH GATE

Margaret W.

Another issue with this company and AHS. Was assigned them to clear a clog in plumbing. Both the company scheduler and the plumber they sent were very rude. Once he arrived, he informed my daughter he could not clear the blockage because the home had no clean out. I could have informed everyone of this as the house was built in 1933 and had no clean out. He stormed out leaving my daughter high and dry-very rude!! Any good plumber would have removed the toilet and cleared the clog. Called AHS for a refund in my service fee of $100 as no work was done and I had to pay out of pocket for another plumber to do the work-which was done. They denied my request as they said my problem was diagnosed- the problem being that I had no clean out. Exactly what am I paying AHS for??? Don't use either company if you actually want any work to be done.

Denise H.

Very professional and thorough. Nick and partner came out and assessed the situation, then fixed my copper pipe all within the timeframe of 2 hours.

Pratik C.

Same as previous people. I was assigned by AHS for plumbing needs in my house. Gonzalo did the first visit where he literally did nothing and said we need to seek approval from AHS (approval for what I am not sure). After 2 weeks of multiple calls and follow-ups, they submitted the report to AHS after AHS field officer contacted them. AHS approved the work and ""Ken"" arrived to our place this morning. I had 4 tasks in the work order out of which one of them was replacing the faucet, and Ken came without a new faucet. I called their office and the lady says we didn't order it yet. While on call with this lady, Ken said ""oh this is wasting my time"" and literally walked out of the house without doing a fix.

Don't let this company enter your house, even if it's AHS assigned. If they assign this company to you, request AHS to change it for you.

Chris C.

Same as previous people. I was assigned by AHS and they basically didn't even try what a waste of money. And when I called to ask the lady was rude on the line.

John Z.

I will give them a negative start if that option is available.
AHS Home Warranty sent this company to me for a water heater repair. There was a slow dripping, and I removed the cover and used the paper towels to dry it. And I left it as it was. The technician, Ken, came over on 3/15 and didn't do anything besides take pics and write a note saying that the tank was taken apart before his approval and needs a professional to put it back together. This is ridiculous. I removed the cover, and I can put it back. Am I a skilled plumber now? Then he told the warranty company that all the parts are disconnected; this is bullshit! The tank is still working but has slow drips! Do your job!!!!!! What a waste of time and money!!!!!!!!

Barbara B.

This company is a scam and not knowledgeable plumbers. Came out to check a cold water dispenser and just looked at it standing up never got down under sink to look at it. Puts in a report with home warranty that is a different item than what I have. Others told me about this company as well not to use them. Just a heads up to not use this company.
This is why they have 3 stars. I would have given them no stars.

Ses T.

Plumbing service with this business was scheduled by ""American Home Shield"" home warranty after I payed $125 deductible. The plumber - Gonzalo came in and was unprofessional from the beginning. I asked him to ""detect water leak"" at my property. He replaced a few parts in toilet, that might cost about $10 and told me ""they are a small company and cannot detect water leaks"". After he replaced parts, I asked him to close water supply to toilets so that I can check if the ""water meter"" is running, He would not close the taps and asked me to do it myself ! Next, he asked me ""where the water meter is located"". Even after parts were replaced, water meeter keeps running when no water use at property. After he left, I called the business at (925) 392-3442 and they would NEVER pick up the phone. I am going to cancel the home warranty. All the businesses referred by the home warranty are like ""you get what you pay"" service.

alan k.

Very good service. On time. Thoroughly checked the problem and replaced my garbage disposal. Very nice technicians.
I had Max.
I would recommend this company.

Abdullah W.

The Technician Max is awesome. I had 3 other Plumbing companies try to rip me off. Max should up and took care of it. Great technicians and great commpany.