North County Water Heater Services

Tom I.

After a major company arranged through Home Depot left me hanging for a whole afternoon and evening, called to delay their appointment, then didn't show up at all without so much as a phone call, I put in an online request at 10 pm to NCWHS. They called me at 7:30 the next morning, quoted a better price, and arranged for a technician to come at 1:00.

Plamen showed up exactly on time with everything he needed. He did a top notch, professional job, and was done in two hours as promised. This is what customer service is all about and I will use them again in the future, though I hope not for the same reason. Really, I was most impressed.

Ryan O.

My water heater pilot light kept going out. I called and Plamen came out first thing the next day. He was very friendly and explained the problem. He replaced a couple parts for a fair price and now my water heater is working perfectly. I would definitely recommend Plamen.

Rob G.

Water heater stopped working Friday night called at 8am Saturday morning they picked up right away and were at my house in 45m. I believe the gentleman's name was Plaven he explained there was a small leak that put the pilot light out and it needed to be replaced he gave me a quote which seemed pretty low. I asked about a 10yr warranty unit he gave me the installed price seemed great so had the work done. He was in and out in about 2 hours or so unit works great super fast service couldn't ask for better. If your around San Marcos, Carlsbad area and need a water heater quick I highly recommend these guys.

Connie L.

Plamer is very nice and professional. He came out same day I called to replace my water pressure regulator. Two of my toilet made some noise due to water pressure. He came back the next day to replace some parts inside the toilet tanks to get rid of the noise.....free of charge. He's a honest contractor that's hard to find. I would use his service again and recommend him to anyone.

Allen R.

Great service. Quick response time! I called today at 12pm and they were onsite by 5pm to repair my water heater.

Dan A.

I admit it was the views on Yelp that made me call Plamen Braykov at NCWH and everything that is said here is the absolute truth. Unlike most repair time estimates he called several hours early to say he was available then. He came in and explained what needed to be done and then did the job very quickly. He even said he could use some parts again and I could take the new parts back to Home Depot for a refund. Then he cleaned the area up better than when he arrived. I will use no one else again ever.

Erin B.

Amazinf service! Our water heater was only a year old and Plamen was able to come out monday morning first thing! He knew exactly what was needed and overnighted the parts for us. Then came as soon as the parts were here and fixed it all! Such nice people and again amazing service and great price! Lucky to have found him =)

Vince B.

So a year after installing the tank-less hot-water heater we have part 2 to the experience. When Plamen installed it last year we knew that it would have to be serviced every 12 months. He was willing to show us how to do it for free. I asked if he could do the service yearly and forgot about it. 11-1/2 months later he sent a reminder email, I called and he was out in 24 hours to do the service. He showed up 30 mins early and texted that he could wait or we could start now if I was available, imagine a trade being EARLY, not just on-time! He worked hard, covering my messy garage floor with cloth to make sure he didn't make a mess. Did the work at exactly what he quoted a year earlier and was gone. I can't recommend this guy enough! A++++++ again!

John S.

My daughters hot water heater went out on a Saturday night. I called one place they gave me a quote and told me the had water heaters on their truck. I arranged for them to come out Sunday morning (at no additional cost). The showed up late started adding material cost to the quote made a call to find out they had no electric water heater in stock and if they found one it would be an additional $100.00. I sent them away. I called NCWH on Sunday and spoke to Playmen Braykov. I gave him the details and the materials needed he gave me a price promised to be there at 7:00 Monday morning with the heater and would finish in a few hours He texted me at 6:41 to inform he would be there at 7:00. He was there at 6:55 had the heater on his truck and was in and out in no time and a job well done. Its really hard to beat that and on top of all of that, it he was a nice guy.

5 STARS

Brian H.

Had minor emergency repair of leaky supply line to the water heater. Call was taken right away on a Saturday afternoon. After a quick phone call I forwarded over a pic of the problem and was given quote. Within 15 min. the serviceman was at my door and ready to tackle the problem. Quick swap out of the supply line and I was back in business. I would say 30 min. turnaround from call to repair is worth 5 stars. Thanks Plamen!