Nick's Plumbing & Air Conditioning Services

Chris A.

Called Nick's to come fix a busted water pipe that was leaking... they came out and looked at it and said they would come back later. Then, they pretty much ghosted and gave me the run around. If they couldn't handle the job, they should have told me. It took me another day to finally get another plumber to come out and fix the problem. Avoid! Customer Experience was awful.

Alex C.

Eugene Omana was cheerful and made short work of repairing a sloppy installation of a high-quality garbage disposal by Texas Master Plumbers. I was impressed with not only his professional knowledge of his craft, but how quickly he was able to repair the inexcusable sloppiness of the so-called "plumber" who had installed a brand-new garbage disposal last March. I plan to put a negative review on their website highlighting the amateurish work they did, so that consumers can be warned what a rip-off they are. The details are: Master Plumbers failed to (a) insure the sink flange was properly sealed, or to make sure (b) the fiber gasket was properly seated and sealed which cause extensive slippage and fomented a slow, perpetual water leak The image speaks volumes; There was also extensive water damage to the paint on the floor of the cupboard. Thus far, TMP's incompetence has cost in excess of $400.00 in repairs, If you want a job done wrong, call Texas Master Plumbers; if you want it done right, call Nick's Plumbing.

David F.

Absolutely horrible experience! Terrible customer service at all levels. 3 separate plumbers in one appointment could not diagnose the issue. There was no communication between them and when my wife explained what was already done, she was treated as if she was a "stupid" woman. Contacted the CEO, who was just as rude and demeaning as his team. Their uninformed "solution" would have been a $4K+ repair to a 5-year-old home. Called another company who diagnosed the problem. Missing grout was causing the leaking!!!! Clearly Nicks was more focused on money than actually trying to solve a problem for a customer. Stay away!

Josh N.

This company is very dishonest and rude if you want someone to do a half ass job and take your money then go ahead and use them!
They came out to fix a clogged sewer drain the tech stated everything was fixed am running smoothly yet then we did a load of wash and the sewer came back up through the master shower and bathtub we called them to tell them the problem they came out and said the tech before never checked in and so we had to pay them $500 dollars to pump out the sewer to find out the pipe was broke so we called to talk with the owner to see why things were not fixed or addressed in the first place and he said I don't know and that he would talk to the tech well he sent another tech out to asses the situation and he stated the tech lied because the pipe had been broken before we moved into the home and they should have caught it when we sent them over the inspection report well now the owner want contact us back won't give us the video feed they took and are not helping us but they want us to pay them $5000 to fix it!

Antoine V.

Very disappointed at this company. I have a rental and wanted a quote when my tenant called and said the garbage disposal was not working. The plumber assigned to me was Josh . I told him I want a diagnostic quote and call me before he does anything . Next thing I know , I received a bill for $160. $160 to removal a screw is a next to theft . Unbelievable. STAY AWAY

Chrissy M.

This is the second time I've called them for a quote. Willie was my plumber and he is awesome. So helpful.
and knowledgeable. Great personality. I highly recommend Nick's plumbing and especially Willie!

Michelle S.

EXCELLENT CUSTOMER SERVICE!!!!
I called Nick's Plumbing at 7:45 am and they were open and answering the phones. The gentlemen understood my issue (broken garbage disposal) and suggested ways to self correct which did not work, but it was great that he tried to help me. He could not get me in the same day, but scheduled me for the next morning. Within 15 minutes, he called back saying he could fit me in. By 8:30, Joe was here and by 10:00, I had a brand new garbage disposal installed (mine was cracked). Joe offered advice about which unit I should get, had it on his truck, and installed it with quality and precision. He was kind and personable and clearly in alignment with the company's keen focus on customer service. I wish all service providers were as professional and fair as Nick's Plumbing!

Dave R.

Called for estimate to repipe house. Nicks rep set the time to provide estimate. No call, no show. Wasted my time. Will never call them again.
good luck!

Judith D.

We had a problem with a leaky faucet and Nick's Plumbing came out very quickly. The two men were careful and neat. Shoes were left at the door. I was pleased that they did not have a "service call" cost that some companies use. Meaning that you pay even if they can do nothing.

They helped us very quickly and we now know that we will never use any other plumber.

A H.

We called this company last week to schedule an install of a home water softener and filter. The gentleman who made my appointment told me a ballpark price of $725 after I explained to him what kind of system and where it would be connected. On Friday, they cancelled my appointment because they fell behind on their appointments. I rescheduled for the following Monday. On Monday, the technician came to our home and was there for less than a minute before he told us that the price had doubled to $1500. We were shocked. This water system come with a do-it-yourself Install kit and tutorial video. It is made so that the average homeowner can easily install it so imagine our shock to find that this plumber thought the job was worth $1500. This was actually the second plumber who had given us an install quote. The first plumber's quote was also $700 so I know this company was clearly trying to scam me. I called to speak to a supervisor who told me he would call the technician and figure out why the quote had changed so much and then call me back to discuss. I waited almost 2 hours for that call back and never received one. Do yourself a favor and find a more honest company to do your plumbing work.