Nick's Plumbing & Air Conditioning Services

Amy B.

Extremely professional, honest and polite! They were able to assess, address and complete our issue in a timely fashion. First company I've ever felt I would, without question, recommend time and time again.

Brandi P.

We just used Nicks for the repairs/ repiping of our home that occurred during the extreme freezing weather we had. The consistent follow up, communication and service we received was impressive. Special thanks to Will and John for your attention to this and making this happen.

melissa h.

AWESOME service after 2021 winter storm in Houston. Repairman named Eric came and found and repaired our busted pipes. Had to cut a hole in ceiling over bathtub and bathtub was overflowing with insulation and sheetrock as he worked. I was so shocked and surprised when I went in later to see the bathtub clean enough to draw a bath in- literally not a trace of the mess. He was polite, meticulous and, most importantly, efficient and good at his job. I could not possibly be more pleased with Nick's and I will recommend them to others and use them going forward

Joanna J.

I'd give them a zero if I could. We had them install a water shut off valve for our house several years ago only to discover today that they didn't insulate the pipes to the valve. We finally needed the shut off today because our water pipes had frozen with the storm and guess what? The valve was frozen, along with the uninsulated pipes. Would have been a $3 add on for them. Instead, we're likely facing days without water while we hope nothing bursts. Thanks Nick's.

Siena B.

We hire them 2 days before Thanksgiving upon another plumbing company's recommendation. Gilbert was our technician and he seems to be knowledgeable and knows what he's doing. He did a diagnostic test after calling Rinnai. We got hot water for 12hrs during the Thanksgiving week. One because they were waiting for the parts they ordered from Rinnai. I understand it was the holiday but they ordered the parts the following Monday and was supposed to be delivered that same week. Well, to make a long story short, Gilbert called and informed me that the parts weren't shipped by the supplier until the day he called me...not their fault. It's the supplier's. He provided us the FedEx tracking number. According to Nick's Plumbing, they will call us when parts arrive. Friday came, 10 days after the last time we had the hot water and no call from this company. I called them Friday, because FedEx tracking showed it's been delivered and we thought we could just get somebody else to install the parts. Well, we're wrong. I didn't know they have to install them since they're the one who ordered the parts...we're basically stuck with this company. The Manager I spoke to was supposed to call me when they arrived. The next morning (Saturday). I called them to let them know that those parts arrived at their warehouse on Friday at 10am and no one bothered to call us. I had to call them to check. They had the nerve to deny that there's no one in their office named J Solo ( forgot the last name) but I'm pretty sure it was the same person I was talking to. I had to raise my voice to point out to them that it's been cold the past few days and we didn't have hot water at all. They understood they said, if you did, you would have called us the moment those parts arrived.
Gilbert came that Saturday and installed the parts. It worked but fast forward to 3 weeks, our hot water would stop 5 minutes into our shower or in the Middle of showers and we're stuck with cold water for at least 8 minutes. I sent them an email before Christmas from their website to see if they can check on the issue since their fine line notes on the receipt states that they guarantee work for at least 60 days. It's now January 6th and no call or no response to that email! For that, I Would not recommend doing business with this company or hiring them for your plumbing needs.

Brian M.

I called this company to come out and provide a quote to change 2 - 1/4" brass water valves on my sprinkler system. I called them because they are listed in the Houston 2020 Best Picks Report. When I let them into the yard one of them had his mask hanging on his chin. When he looked at the work and noticed that the 2 valves were positioned on each side of the backflow valve. He said that it would be best to just change that valve out as well. I told him that nothing was wrong with that valve. He responded by saying that it would be just as much work, if not more to change the backflow valve along with the other 2 valve. I asked him "why would I pay for another backflow valve without nothing is wrong with this one?" So I allowed him to provide a quote with the change and without. The quote changing all 3 valves was $600+, and just changing the 2 brass valves was $500+. I told him that I could purchase the backflow valve for $60-$100, and the brass valves for $30. He said that he knew that. I asked what was his labor cost, he did not know. I escorted them out.
I really feel sorry for people they service who aren't aware when they are being overcharged.
That start rating is only a "1" because they did not charge me for coming out.

Chris L.

First - The A-Hole that showed up for an estimate did not wear a mask. Secondly - We discuss the job (showing him the the sewage leak in the hole I have already dug) and it is about four hours tops with almost no materials. He tell me about $2800 and then quickly goes to $2200. When I tell him I'm not paying $525 an hour for a job mostly done by digging a hole, he tells me "we do the job by the book, not by the hour". I was a controller for 20 years of company operations a thousand times bigger than this clown car company. What a joke. Then he says, "Do you know you called a plumbing COMPANY?" Yes, your company's name is "Nick's Plumbing and Sewer Service". I would have gladly paid them $800 for a job that cost them maybe $400, how they got so many likes is a joke. Run away from these people...

Maria R.

This is the 2nd time we used Nick's Plumbing. First when there was a leak in the bathroom faucet. They came right away and fixed the problem. This 2nd time toilet was not flushing. Called them on Sunday and answering service scheduled us. Eduardo came Monday looked at the problem and provided an estimate. It was not until the next day that my mother decided to get a new toilet. Called Nick's Plumbing and was scheduled. Though there were confusion with their scheduling and had to wait an hour of the time range that they gave us- we were satisfied with their work. Thank you Eduardo and Armando for doing a great job.

They both came in- worked on the issue and new toilet was installed. They were gentleman, have mask, sanitizers, shoe cover and gloves. They both professional and knowledgeable. They were courteous and answered our questions professionally. Eduardo was honest and charged us with the price they quoted.

Thank you Eduardo and Armando for an excellent work and excellent customer service. Thank you Nick's Plumbing- Felicia, Jose for being courteous on the phone and informing us of the ETA. I will definitely recommend Nick's plumbing to my family, friends and neighbors.

Bella C.

Eugene was super helpful and so honest. He fixed our issue and I cannot be more thankful for his honesty! He could have charged us a fortunate for the problem but he was honest! I will recommend him and this place to anyone and everyone. Thank you so so much!!

Jill P.

I wish I could give them no stars ! I recently had new granite installed and needed my sinks hooked up and a garbage disposal. These jokers wanted $475 per sink .... only the sink ??? And $175 for an existing garbage disposal not a new one one I had ! This was insane and definitely a statement of I don't want your business .... never again will I call these clowns ! Another plumber connected the sinks and the garbage disposal in about 10 min and charged me $150 for the entire job !