NexGen HVAC & Plumbing

Terry f.

Zach showed up early! That is unheard of. The office was on it every step of the way making sure I knew when my appointment was.
I was nervous because my unit is old 22 years and I knew I had issues because I was misled prior to having NexGen come out, but Zach the service guy/salesman was helpful and able to answer all my questions. I have been ripped off in the past and it scares me to trust people trying to sell their products. Between Zach and his boss they helped me to understand why I needed what they were recommending and also offered to buy back my heather (I just had replaced) and donate it to a worthy cause. The installation crew were professional and again on time. Answered all our questions and got the job done quickly. Thanks Nexgen I look forward to continuing to work with you.

Nelson M.

Our air conditioner system was having many issues and we sought them out after hearing they're one of the best. The installers were professional and very knowledgeable. They installed our system in one day and they did not leave until everything was good to go. I highly recommend this company for any of your AC system issues!

Corie S.

Best Customer Service EVER Roger C was the most amazing guy! He was very thorough took pictures and showed me everything as he worked on our unit. He explained everything in terms that I totally understood and made sure I completely understood before doing anything.
As a woman I'm always concerned having service calls because I feel like I'm being taken advantage of but not with Nexgen I totally felt comfortable and able to understand what was needed.

Thank you Nexgen and especially Roger C your the best!

Jose R.

Great service very knowledgeable service techs, completely satisfied with their work.

Jennifer D.

I called NexGen air and with in 24 hours they sent their technicians out. The guys showed up on time and ready to work. They had the complete problem assessed and handled within three hours. The quote was fair and honest, and I can't tell you what an amazing job Roger and Andy did.

Kari R.

Called last minute needing someone to look at my furnace, Roger Cuadra was our tech and he was very thorough and informative making this rough process of getting our heater fixed!! Thanks Roger for all of your hard work and knowledge.

Raghuveer N.

Roger Cuadra was our technician, he fixed our thermostat within minutes. He was very professional and knowledgeable.

Elizabeth R.

Axel from Nexgen came out to install two Nest Thermostats in my parent's Rancho Cucamonga home. They are an older couple so installing it themselves wasn't easy and they accidentally blew a fuse trying to install it themselves. After calling several places to request a quote, Axel came the same day and was so amazingly helpful! He installed both thermostats, corrected the issue that they made trying to install it themselves and he helped them download the app onto their phone and was patient enough to show them how to work the app and their new thermostats. He even gave them some feedback on cleaning the furnace since theirs was so dirty.
Amazing customer service from start to finish and we definitely plan on hiring them again in the future and referring them to all our friends! Thanks Axel and NexGen!!

James H.

Great place for your heating and air condition needs.

Their technician, Roger Cuadra came out today to perform a semi-annual check up on my AC system. He was very professional. Showed up ON TIME, in an uniform that was neat and clean. Roger also spoke very professionally and knew exactly what he was doing. Performed the tune up on my AC system quickly and efficiently and even fixed a wire in my Nest thermostat that was causing issues with my heating.

Last year, our AC broke down and the tech, who's name I don't remember, was also professional and did an excellent job taking care of our issue. Seems professionalism and high quality of service are very consistent with Nexgen!

Thank you for making me a happy customer!

PS. Roger is great! He should get a raise!

Tom O.

I had a technician come out and he had some issues. The owner of the company personally handled my questions and concerns and was able to resolve my problem.