NexGen HVAC & Plumbing

Reynaldo Z.

This company is great! Took care of my issue and were professional the whole way. Called the day before to confirm the appt and showed up on time. The whole process took way less than what I expected. Thank you!

Richard S.

A technician came out on Saturday so I can get a new AC unit schedule appointment for Monday between 8:00-9:00 am. They call me saying that the won't be there until 2:30-3:00 pm. I end up calling them around 3:20 asking then if a technician going to be by anytime soon, they told me he would be there in 45 min so I end up Canceling the service. I end up taking the day of work losing mone

So I end

C M U.

******Update # 2
Gustavo from Nexgen came out today and was very polite, professional & knowledgeable!! He fixed the issue and I'm just very relieved... I'm giving 4 stars because the installation experience was excellent and the actual repair service from Gustavo was also excellent.. there is room for improvement on call center committing to a call back for repairs and not following through.


Update ! *****
Today the brand new 3 month old AC unit went out it's 87 degrees inside the house !and I have a dog recovery from surgery plus family coming over !! I called at 3 pm was told a technician was coming out .... nothing .... I called at 4 pm told ""oh I'll page them and have them call you right back ""..... nothing no call !! Called at 6:30 went to answering service... so I've changed my review... 2 stars because they do a great job selling you a new 13k to 14k unit but other than that don't expect them to come fix it or even respond... really NOT happy !!




A/C went out fast so I called Nexgen Monday at 4 pm they were very friendly and scheduled us for 7 pm that same day ... Axel was very professional and offered 3 solutions... we chose to replace A/C and furnace because the price was very fair . The next morning by 7:30 am the Nexgen crew showed up introduced themselves and got to work by 12:40 pm they were done ! Nice cold air flowed through the house, you can only hear a purrr from the unit when standing next to it outside. The crew were polite, knowledgeable and cleaned up when they were done. Fast, reliable, knowledgeable, and friendly from the phone call to the finish of installation. Thanks guys you did an excellent j

Natalie M.

We didn't have the best experience with this company at first, but there is really something to be said about a company who will reach out and fix something that went wrong. No company is perfect, but it's impressive when a company takes ownership and aims to make sure that customers end a transaction with a good experience and favorable opinion of the company.

Thank you, Nexgen Air for the customer service. It's very much appreciated.

George R.

They came out to give me a quote on a brand new AC unit, thought it was a fair price for what I was getting, and they were out to replace it the same day. My house has never felt more cooler than it is now. Professional work and their $15 a month lifetime warranty is unbeatable. Truly the last AC we'll ever need. The furnace cover came damaged but the installers said they had notified their supervisor and advised we'd be getting a replacement, but just haven't heard from them, it's only been 2 days tho. Also, was hoping someone could get back to me about my furnace, I noticed it's a bit noisy when turned on, our old one wasn't that noisy just wondering if it's normal. I also read that you guys insulate the closer where the furnace goes, not sure mine was insulated.

Divina P.

My air conditioning is working again thanks to Tyler! He was so professional, and diagnosed the problem quickly, he had the equipment needed to fix it on the spot and tested it to make sure it was working properly. Thank you so much Tyler! I will definitely refer your company to all my friends and family.

John S.

I was overseas during the heat wave. My ac went out.

Although it was hot and they were busy, Ismael gave me a good deal. I hope to replace my system after I replace my windows.
Nexgen will be the first place I go for a quote.

Thank you for your service.

Mayette B.

Our salesman Zach N. was very informative and helpful in answering mine and my husband's questions. Daniel and his team were very prompt and efficient installing our A/C and furnace. We went with this company due to the lifetime warranty they offer as well as their protection plan. Very happy with our purchase!! 5 ton, 16 SEER $13,000 something financed. The installers did make a bit of damage to the entrance of the attic where the furnace is located, but we were promised repairs would be made. We've had our system for only 5 days (works wonderful), but are still waiting for the repair to be made.

Marisa F.

Found this company on google and gave them a try. Had them come out to service/tune-up our air conditioner for routine maintenance. Our technician Roger was amazing. We were so impressed with his professionalism, knowledge, cleanliness, thorough communication, and recommendations. Solid experience overall from requesting service through visit completion. Thank you Nexgen and Roger!!!

Corey W.

Huge, huge thank you to Roger C. for coming out today and working on our a/c. We've been having serious issues with air flow and an inability to cool our home down (and keeping it at a reasonable temp) all summer. Roger came in with a smile and awesome attitude, looked over EVERYTHING and gave us a soild diagnosis and fix. He also gave us some really helpful tips, especially since we're new to owning a home, and guidance on how to maintain the quality of our air. Roger has gained long term customers in our household.