NexGen HVAC & Plumbing

Cesar S.

What an amazing company, I had them install a heater at another property and they were fair priced and prompt installation.

Had an issue with a tankless water heater at a new location and called them just because I am familiar with their company. But WOW, what a service they have provided.

The estimator came on time and took a look at the heater for free, he arrived on time with a super clean presentation and after discussing our option he called the company to send a technician to repair it instead. I waited 2 days because all of their techs were booked already.

JOE came on Friday at exactly the time I was told (minutes included) and was super friendly, he got the heater working and even explained me what was wrong at what he was going to be doing to fix it. I called them back today because the heater stopped working again and ALL THE STAFF at NEXGEN was super helpful. They even rescheduled JOE's next appointment to send him to our property.

Hope I don't have any other issues with water heater, furnace or AC but if I do I will certainty be giving them a call

Thylyn H.

Nexgen Air Conditioning Heating and Plumbing offers exceptional service and peace of mind.


We were recently told by another company with which we had a maintenance contract our system needed a major repair that would be costly and that labor was not covered under our warranty. You can probably imagine the stress this unexpected expense caused. Displeased with the other company's business practices we decided to reach out to Nexgen to inspect and install the needed part(s).

Our Nexgen technician, George, was a breath of fresh air. He inspected our system and explained why the assertion that such a newer system needed major repairs was unfounded. In fact, he showed us that our system was in excellent condition. The Nexgen Customer Support rep over the phone explained that this ""second opinion"" would be FREE, but this company has earned our business and trust. We have now signed up for their maintenance plan and are delighted with their consistent attentive service and professional and warm demeanor.

Thank you Nexgen

Lucy L.

Great customer service, Louis is a big helper, got all the paper work done and be able to get me a group of people work on my property. So thankful in the raining day they came out to help.

Bruce W.

Nexgen technician gave me the Hard Sell a couple of times on a replacement wall heater for $3,500 even though I said I wanted to think about it first. Then come to find out after a little research that the replacement (exact same wall heater) is only $872! Even the single part that he quoted me on was over $1300 but kept trying to talk me out of that and just do the replacement at $3,500. Shark! Beware!

Jennifer P.

This is a great company. I felt very taken care of. Dennis came on time to our appointment and then guided me through all my options. He made himself available to me when I had questions, even at 7 pm! He was professional and polite. The next day a crew was here bright and early and were also very professional and friendly. The office was easy to deal with and provided great customer service. This company is very accommodating, efficient, and friendly. Highly recommended!!!!

Dan M.

I called Nexgen to come out to my house and assess/repair my old floor heater. Louis was the technician that came to my house and he was very nice and knowledgeable. He explained what was going on and went over my options with me. He was very friendly and explained things in terms that I could understand. I would call them again if I ever have an issue with my heaters.

Chris D.

4 months later, finally completed all City inspection and NEXGEN called me to collect the remaining 10% final payment. I asked the staff to find out from the owner the status of my complaint. She called me again and deducted $400 from the final payment. I thought that's a genuine gesture to make up for what went wrong

Kelly M.

Wow! I called for a quote on Monday, Dennis came out on Wednesday, gave us a quote, accepted us for financing and came out the VERY NEXT DAY, Thursday and completely installed new system! On top of that I had 3 other quotes from HVAC companies (the usual, they come out, you tell them what you want and they proceed to tell you what you NEED and the cost gets higher and higher!) NexGen was less expensive, they quoted what I WANTED and even reduced the cost because certain items did NOT need to be replaced. An honest to goodness deal. IDK about you, but that never happens.

Every single person I came in contact with at Nexgen from their front office gals, Dennis, and the guys Arturo & Marvin who completed the installation were top notch! They are friendly, knowledgeable and it was so easy. If you are thinking of replacing your HVAC do not wait until the summer. The cost is much lower in these off season months.

So happy I found them! Thanks again Dennis, Arturo, Marvin and the girls at the office!!!

Dee E.

I wanted to like them and I wanted to give them business but they never responded to schedule a time to do the job. The hunt continues for a company that can do the basics of returning a call or email.

Carlos H.

Nexgen was absolutely perfect. I had no idea what to expect since I know little about HVAC systems. Our technician was thorough and explained each step. He also offered advice on how to prevent unnecessary repairs.
They were also on time and didn't take too long.
Thanks!