NexGen HVAC & Plumbing

Nick C.

Justin was incredibly professional and was excellent at communicating my HVAC issues. I can't thank him enough for taking the time out of his day to thoroughly look over my HVAC and share his thoughts on how to optimize my system.

Sandy G.

It was a pleasure doing business with Jose,courteous and explained the propers steps in maintaining my HVAC system. Took photos and explained everything in detail thanks again NexGen

Armond H.

The air conditioning overflow was leaking the technician Jesse was very professional found out the coils and the box were rusted. They changed the coils, the box, container and the pan. Added a shut off regulator in case of a leak or malfunction to avoid flooding. Changed the piping by the coil box as well. The project manager came over initially and explained the job, we agreed and signed the agreement. The next day the installers & technicians arrived on time. The work was delayed since the unit was either the wrong one or the wrong size. Called the office asking why the job was delayed, the manager called me back clarified the issue and finally they finished. The price was reasonable the service was good and they were very responsive. They showed us all the pictures of the finished project. Overall pretty good and reliable.

Comfy B.

LOL

Bill, Bill, Bill.

We definitely had a NexGen technician come out. How can we prove it? We can prove it because we learned that every tech's picture on Yelp bags them a free pair of tickets to an Angels baseball game compliments of your company.

Back to your comment. Either your techs are intentionally trained to make up unnecessary, fairy tale repairs costing customers thousands $$$$ of dollars (which happened to us), or your techs are horribly trained that they don't know to use the process of elimination by starting with the cheapest solution before gradually moving up to more expensive ones thereby helping customers save money. Thankfully, the Internet is a great teacher and helped us know what the average cost of real repairs should be (not that we needed to do any of the repairs that was made up by your technician).

In the end, we called another company who took a truly honest look at our HVAC problem, determined it was a bad capacitor, charged us $75 plus labor and left. Our system is now purring with ice cold air.

Have fun at Angels stadium with your techs!

Alexis M.

David L. was great, he was professional and informative. Also, he provided us with options necessary to resolve our issues.

Phil C.

Justin came to my house and inspected the air unit outside and the furnace in the attic, on a hot day. He then explained the good the bad and the ugly. The options are there to help you decide what you want to do.
Everyone needs to live comfortably in a cool home. Give Justin a call today.

Maria B.

The A&A team came to the rescue not only once but twice!!! Arnold and Andrew are an amazing duo. They are prompt , efficient, and knowledgeable.They may look young but they are professionals.

We have a new house but the builder cut many corners, the AC installation for one. The unit is on the roof and they were nice enough to take many pictures of what was wrong with it. Turns out the sealant was decaying and letting in water through the vents. They used a better sealant and guess who didn't have any leaks through Hurricane Hillary?! Us!

The second time was just Andrew. It was nice to see a familiar face and who knew the house. This time one of the pipes came off the unit and was leaking through the side of the house. He was able to fix the issue in no time.

Thank you guys for such great service!

Dan N.

They provided top notch work, passed inspection, we're clean and did a great job replacing my water heater and sewer under the house.

Endang G.

The technicians were outstanding. Pedro Rodriguez , and all the other techs that came to my home to install new Unit of AC were very respectful, neat, informative, patient, and above all professional. I am very satisfied with the service and worked they provided. Thank you to the entire team from NexGen. I appreciate the quality of work you provided to me and my family. I look forward to continuing my service needs with your company for years to come.

Hugo C.

The technician they sent me was exceptional, Jose went above and beyond by explaining me step by step the tune up he was performing on my 30 year old ac unit. He replaced the filter, safely powered off the ac unit, checked the wires from the compressor to see the performance, hosed down the condenser unit, cleaned and dusted off the furnace, and reconnected some wires in it, and also took a lot of pictures from areas I wasn't able to see well to show me what was he referring to with some areas that needed attention; he did some recommendations to keep my ac unit in good shape. I felt very confortable with his professionalism I will definitely recommend working with him or the company he represents.