NexGen HVAC & Plumbing

Paul L.

Paulie Grijalva arrived at our home quickly!! It was just a moments time to figure out our clog in the shower drain! I wasn't home but my wife was, and he was able to guide her in the future to fix the drain. Very informative and such a positive experience! Thank Paulie on a job well done!

David H.

Cesar came by for an assessment on a leaky valve reported by the refrigerator delivery company. He came and gave his honest opinion that the leak was negligible and helped me put the new fridge in. Saved me a ton. Thanks!!

Chris F.

Vincent from NexGen came out to do a tune up and inspection on our heating and AC units today. He was friendly, professional, and was extremely knowledgeable. The best part was that he explained all of his findings in a simple, easy to understand manner. I definitely recommend Vincent as an HVAC specialist and will follow up with him to get the recommended repairs done soon.

Richard H.

Jesse and Lucas were punctual, tidy, professional and provided exceptional workmanship and service. Would definitely recommend to anyone looking for leak detection and repair work.

Patricia M.

I called NexGen to service my Gas Furnace. The technician by the name of Roger Cuadra came out and what a great person he was. He explained everything he was doing and what needed to be done. I felt no pressure. I'm a senior on a fixed income and he was so kind to wave the service charge. He deserves 10 stars

Laaila B.

The NexGen team was fantastic! I was having issue with our heater and after doing a Yelp search, called a few places and immediately got a good vibe that mirrored the positive feedback I was reading in reviews. From that first phone call, the team was professional and organized. They asked me preliminary questions to understand the scope of services I needed, gave me an appointnment window, provided confrimation and even texted me with same-day updates on the status of their arrival which made me easily plan my day and not have to sit around and wait. Roger Cuadra, the technicain who came to diagnose was prepared and made sure he was communicating what he was doing every step of the way. He was open and honest from the onset, explaining a few options from best to worst case scenario to manage my expectation and I was thrilled when he ultimately was out of there in less than hour and was able to solve my issue with the tools and materials he had on hand. From beginning to end their services was top-notch. I had a great experience and I won''t hesitate to call again if I ever need their services in the future. 10/10.

John P.

The technician that came to my house was named Alphonso and he was terrific. He was thorough and efficient and I would certainly recommend him to my friends and family.

Julie B.

Thank you Dylan for coming over and helping me with my garbage disposal. He was efficient, on time and had great customer service. I will continue to use Nexgen because of my experience with Dylan! Thank you so much!!

Sung H.

I was charged $400+ after the technician reset my tankless water heater back in Nov. 2022 after it stopped running hot water.

3/28/23 update: I initially wrote a harsh review Zach, the owner, reached out and offered a partial refund. He was frank with me over the phone and I appreciated his effort to help make things right. At the end of the day, Next Gen was the only company that was able to fix the water heater that day and I was able to avoid replacing the entire unit.

Dave M.

Paulie helped us out with a stoppage that required a hydro-jet of our pipes. He was able to fix our issue with minimal downtime. He also took the time to go to Home Depot to pick up a repair part for our sink. Great experience and customer service.