New Image Plumbing & Rooter

★★★★★ 5.0 / 5 (39)
Emergency Call


: Pasadena, CA 91104
: (800) 754-5076
: https://niplumbing.com

Company Overview

Reach out via call or text at (800) 754-5076

New Image Plumbing & Rooter: Craftsmanship You Can Rely On!

Our core values are honesty, integrity, and expertise. We follow the golden rule, providing you with the same respect we desire. Why? Because at New Image Plumbing & Rooter, we're not just in the plumbing business, we're in the trust business.

Transparent Transactions: Say goodbye to hidden fees. You receive exactly what you expect. Quality Assurance: We carefully select each plumber to provide you with the best service possible.

Recognizable Service: Spot a leak? Look for the plumbers in pink! We combine style with expertise.

Adaptability: Whether it’s residential or commercial, from stubborn clogs to major installations, we’re here for you.

Plumbing emergencies don’t wait, so we’re here 24/7 for you. Reach out 24/7 and rest easy with our 100% workmanship guarantee. With New Image Plumbing & Rooter, you can expect peace of mind as a standard.

Because when your pipes challenge you, challenge us first! For years, Pierre has been a local plumber who emphasizes the importance of trust and quality for satisfied customers. After impressing a customer during an emergency call, Pierre was motivated to start his own plumbing company. After a decade in the industry, Pierre collaborated with two partners to establish his own plumbing company. We deliver the attentive service of a small business backed by corporate knowledge.

From Laborer to Master Plumber: A Journey of Dedication & Excellence!

15 years ago, I began with the basics, tools in hand and passion in heart. Fast-forward to today, after numerous industry certifications and relentless hard work, I wear the proud title of a Licensed Master Plumber.

However, my story is far from over. Every pipe I mend, every installation I handle is a testament to my dedication: Unrivaled Attention to Detail: The key to excellence is in the details. Commitment to Quality Every home, every business I serve gets nothing less than my best. Unbeatable Customer Experience: I don't just fix pipes, I build relationships.

For me, plumbing is more than a service; it’s a commitment to trust, quality, and a legacy of unmatched expertise.

Business Services

  • Bathtub repair
  • Drain installation
  • Faucet repair
  • Garbage disposal repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe repair

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 8:00 PM
Sat:8:00 AM - 5:00 PM
Sun:8:00 AM - 5:00 PM

Recommended Customer Reviews

John L.
★★★★★

I was in need of a plumber and reached out to New Image plumbing and Rooter Inc. They were able to take the call and be at my home within one hour to see what was going on with my sink. PIERRE arrived in a pink van and was very professional and even put on booties without me asking to enter my home. He found out what the issue was and had it fixed within 30 minutes, and cleaned up very well after him self. I would recommend them to anyone who wants professional on service.

Steve J.
★★★★★

I recently had the pleasure of working with New Image Plumbing for a series of protects around our home, that included installing a new water pressure regulator, a new gas line and a toilet upgrade. I am very happy with their above and beyond service. My biggest concern was our high water pressure, extremely high, they explained what potential damage can occur and how to address it. I had other companies trying to over charge easily 5 times as much. Our gas line was an upgrade we have been wanting to do for a while and was done flawlessly. About 2 weeks after the work had been completed, they called to follow up with any questions or concerns that may have came up. Thank you for that follow up. Very pleased with the outcome and would turn to them for future projects.

Marina H.
★★★★★

They were very professional and helpful with explaining the situation and also helping us understand the scope of work they are doing. We really appreciated their willingness to work with us by finishing the job quickly and not disrupting our business from running. I would highly recommend them to everyone...not only are they friendly and helpful they're prices are fair as well.

Suzie T.
★★★★★

Honest and reliable- two important factors when choosing a service for your home. Pierre was direct and explained exactly what was needed. This was after getting two quotes from misleading people I found on Yelp right above New image plumbing. Going with Pierre I saved about half what others quoted me with deceit. I'm So happy I trusted my gut and tried a 3rd opinion. I will definitely be using New Image plumbing again and referring them to my friends and family. - Repaired a daunting shower head leak within less than hour.

Sean B.
★★★★★

We bought a new kitchen faucet that I was unable to install myself, New Image came out and did the job quickly and professionally and we couldn't be happier. The response time to the speed of the actual install is what I liked the most. Definitely would recommend this company.

A S.
★★★★★

Our system was backing up our only restroom at work and being a business we needed help right away.
Pierre arrived quickly and assessed the issue immediately.
He was very clean and neat while working and our stoppage was cleared. Overall great service and very knowledgeable tech.

Lara K.
★★★★★

The new image team was very responsive to our emergency repair needs and conscientious with the pricing. Appreciated the technicians professionalism and courtesy. Thank you!

Joana G.
★★★★★

Had a plumbing emergency come up and the guys in pink took care of it in no time! The plumber clearly has experience and provided a well detailed solution after assessing the issue. Highly recommend and will be coming to them for any other future plumbing problems.

J. J.
★★★★★

Very thankful for the professionalism and prompt service from New Images Plumbing. As with most plumbing problems, they are never planned.

New Images came out, assessed the problem, communicated our options and were able to fix the back up immediately. They are our ""Go To"" plumbing team from now on! Thank you.

Bryce R.
★★★★★

Had Pierre out this past weekend at my house to replace a water line in our kitchen and do hydro jet the drains outside. He was incredibly polite, super knowledgeable, and most of all, fully transparent in terms of costs of services. I don't know much about plumbing, so he explained everything in detail to me, as well as gave me line item pricing for each item, which was incredible helpful. Would definitely recommend using him at your home!

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