Nathan's Plumbing

brian b.

Nathan has been extremely helpful to us address numerous issues after moving into a new house. He was able to quickly diagnose the problem and get it taken care of quickly. We really couldn't ask more. Thanks Nathan!

Janet B.

I called Nathan's yesterday just a couple of minutes before 6pm to leave a message that the water dispenser on our GE refrigerator had stopped working. (The manual said for this problem I could need a repairman or a plumber, depending on the cause of the problem.) Nathan called me back in less than 5 minutes and said he'd be at our house at 9am this morning. He and an apprentice were here at 9 sharp, disconnected the water line from the wall to the fridge and low and behold, there was water, and so not a plumbing problem. Nathan changed the water filter for me, pushed the fridge back into place, and wiped up the few drops of water on the floor. It wasn't his fault he couldn't fix it; it wasn't a plumbing issue. But he was super nice: he wouldn't let me pay the full charge for a service visit, but instead accepted a very minimal fee.
This was the second time we've used Nathan's Plumbing and we couldn't be more impressed. They are professionals. I recommend them completely!

Tamara S.

Had a major leak on a Friday and when another plumbing service didn't show up as scheduled, I called Nathan. Nathan gave me lots of helpful suggestions to patch the problem and then came out promptly the following Monday morning and fixed the issue. Nathan is a great communicator, he is punctual, and his prices are reasonable. I give him the highest recommendation and won't hesitate to call him if I have another plumbing issue.

Peggy W.

Nathan is amazing. He handled all of the plumbing installation for a huge remodel of our home. He handled the complex plumbing moves, installation of tubs and toilets and fixtures as well as a tankless hot water heater for us. His service and attention to detail are truly outstanding. He came by on the Saturday we moved in to help us get the water heater installed. He is a great guy and we highly recommend him!!!!!!

D L.

I had Nathan's Plumbing out to address a warranty issue on a water heater( the water heater was purchased through another plumber who did not return my call). He was very knowledgable on the phone and gave me helpful advice until he could come address the issue. He stated he was a Master Plumber. His hourly service charge is higher then most but if you have a big issue he can address it. Plus, you talk to a plumber when you call, not a secretary. We did have some miscommunication on pricing but we were able to discuss it professionally and rectify the issue.

Bryan C.

Nathan was really professional, helpful, and his work was exceptional when we hired him. Not only did he know what he was talking about because he's a "Responsible Master Plumber" with his own shop but also explained everything in detail when repairing our plumbing in the kitchen.

The best part was that he came with all the required parts and resolved our plumbing issues on the spot! Not only would I use Nathan's plumbing again but I would also recommend others using him because he's the real deal.

When he was fixing our plumbing issues, he went the extra mile and cleaned up everything, including rust, etc...before installing the new parts to ensure that quality work is being done! You could see the pride that he takes in his business and his high-quality work is the proof in the pudding!

I would definitely use Nathan's plumbing again in the future and I would recommend anyone looking for a stand-up plumber to give him a call - he'll take care of the rest!!!

Erik M.

Nathan is great. We've used him for many years at various locations around Austin. He is always responsive and reliable. He's usually able to diagnose the issue over the phone and schedule an appointment either that day or the next day to come and fix it. He works quickly and provides accurate advice. I don't call any other plumbers, only Nathan. Highly recommended.

Mitch M.

Nathans is my go to plumber for North side stuff in my property management business. Quick courteous service. He treats my tenants awesome.

Colin T.

A stand up guy and proud business owner, Nathan handles even the smallest jobs with the utmost professionalism.
I was referred to him by another who only works south of 620, and I'm very glad for that. I hired Nathan to hook up a natural gas grill on my patio. I got quotes from 3 different plumbers, and Nathan's was the next to lowest, but he was real responsive over email which gave me a good feeling, so I went with him. As it turned out, he had to cancel on the day we had scheduled due to an emergency situation at another job ($&*% happens, as you can read in other reviews...), but he came by the next day, got the job done quickly and gave me a very fair discount. Very friendly.

Kerry P.

I had an encounter with Nathan's plumbing this morning, only I did not call on him to help me with a plumbing issue. I just wanted the general public to know that Nathan is a very dishonest man that lacks empathy, and shows no respect to people around him! I shudder to think how he handles his clients, or if they even know the kind of person they are dealing with!

This morning shortly after 9:00am, I was following my husband down Grand Avenue Pkwy, towards Ih35, so that we could both stop at the gas station on the right side of Grand. I was driving directly behind my husband who was in a Kia Forte, and there was about two cars lengths distance between us. There was no road that could be turned into on the right of me, there was only the curb, so it makes no sense to me that Nathan did this, but all of a sudden a white business truck with Nathan's plumbing printed on it, and his phone number, zoomed past me at a dangerous speed, and sharply turned right, into the space between my husband and I, cutting me off, and causing me to break hard to avoid an accident. Nathan's company truck then sped forward so fast, that he ALMOST ran into the back of my husband's Kia forte. To avoid hitting my husband, he braked hard then swerved left into the left lane, (No blinker) cutting off the poor woman that drove up along side me. He then sped like a bat out of hell down Grand until he was out of sight.

I almost witnessed two accidents this morning because of him! He almost hit my husband, and he almost caused the woman he cut off in the left lane to hit him. Not to mention that when he cut me off I had to break to avoid hitting him. My husband was almost struck, but in my pick up, I had my son who is 4 and his friend who is three years old in the back seat. Just to make it clear, Grand Avenue is also a road with a massive school zone in it. Though the lights for the school zone were no longer blinking, that is an area to be especially cautious.

Out of concern for other drivers on the road, I made a mental note of Nathan's phone number that was on the back of his truck. I then pulled into the gas station, and called his number. At first I got his voicemail, which sounded like he has a small personal business, because his recording had a woman's voice on it, (possibly his wife) and dogs barking in the background. I left a detailed message that his business truck was driving very wrecklessly on Grand Avenue, and that he almost caused an accident, and I mentioned being concerned, and upset, because he almost rear ended my husband. I asked that he be more considerate to the safety of others when he is on the road, and after that I hung up.

Only a minute later, Nathan's plumbing, calls me back, and apparently had not yet heard my voicemail. So I asked him..."Sir....were you just on Grand Avenue Pkwy a minute ago?"

He knew he had just driven wrecklessly there, so he responded by saying, "I'm not sure." I thought what? This man doesn't even know where he is driving? The truth is, he didn't want to fess up that it was him!! He then asked why I wanted to know. Note that his demeanor was not friendly! I told him that I saw him driving wrecklessly, and that he cut me off, and almost rear ended my husband who was driving a Kia forte. I said that he almost cause a serious accident, and I wanted him to be more considerate and careful of other drivers!

He sarcastically gave a half laugh, and said "Well, what's the problem? Did I hit anybody?" I could hear the lack of empathy in his voice, and can honestly say that he was just plain rude and uncaring. Then I went on to tell him that he doesn't have to hit someone, to be considered a wreckless driver. I also said that if he continued to drive like that he would eventually hit someone, or kill someone, and then he cut me off from finishing my sentence, and he said..."Well I said I was sorry, so what do you want?" I corrected him, and told him that he never apologized to me at all, and I reminded him that he rudely responded to me by using sarcasm, and asking me if he hit someone. He started getting louder with me, and being defensive, so I just told him that he is lucky I did not call the police and report him, because the way he was driving, for all I knew he could have been drunk behind the wheel. I said the only reason I did not call the police was because he did not hit anyone, thank goodness! I ended the call by telling him that I hope he understands that he needs to be far more cautious on the road.

If a cop had seen him driving like that, they would have ticketed him!! Grand Avenue Parkway is a windy road, and no place to drive so irresponsibly. I know that he might have some good reviews as a plumber, but I read a couple of reviews that described him exactly as he was toward me. One person said he lacked empathy, and one man said Nathan treated his wife like she was stupid! This man should behave professionally, both on the job and on the road! I will never hire him!