Nathan's Plumbing

Jason G.

Last year, I was sent to Nathan and his team from another recommended plumber. I was having trouble with hot water in a rental property, and figured the water heater was on its way out. Nathan talked me through the process, and sent his assistant to identify the problem. Since we already determined the problem was most likely the heater, they had one in the truck, ready to install. The job took some extra work to get right, but the quoted price remained. I was still having issues with hot water in one of the bathrooms, so Nathan came out and corrected the issue (a safeguard device on the faucet), with no extra charge.

Recently, I discovered a substantial pipe leak within the foundation of another property (25000 gallons in a month). Given my good experience the first go-round, I called Nathan again, and he came out and confirmed the leak. He and his team had the leak fixed within a day. Nathan walked me through the insurance process, and helped with proper billing. A week later another foundation leak popped up in the same house and again, Nathan's prompt response and attention got the job done.

As a property owner and landlord, I can say that straight-forward, honest workmanship is greatly appreciated, and I have received that from Nathan and team.

Chris S.

It was a normal morning, with a twinge of excitement in the air. Recent days were filled by nesting, organizing new baby girl clothes, and painting furniture in pinks and purples. The house was clean, almost sparkling, and ready for the arrival of a tiny baby girl (and well-wishing visitors).

Then came the sewage.

I had no idea the chaos that a clogged main sewer line could cause, but there it was, flooding forth from our downstair powder room. It was the stuff of nightmares, a roiling, foul sea of despair, threatening to ruin floors, baseboards, and anything else in its path.

To say I was freaking out would be an understatement. Frantic, futile passes with my tiny two-gallon shop-vac were punctuated with helpless outbursts of profanity. I was literally up to my ankles in sewage. This was a dark morning, with no hope in sight.

I called our normal plumber, Nathan. He's installed toilets and sinks and unstuck a disposal for us. He adjusted his schedule and had his crew at my house within 30 minutes.

They went to work auguring out the main line while I struggled to clean up the flood. The guys got out their shop vac and helped me in my struggle with the water.

After a couple of hours, the blockage was finally gone. Miraculously, the filthy waste water was largely gone, as well. I had a lot more cleaning left to do, but the crisis had passed. A hopeless and vile morning could now be handled with a mop, pinesol, and elbow grease.

Nathan's has grown, and you may not get him to directly come address your problem. I don't know for sure if the pricing is greater or less, but my last couple of bills have been reasonable and fair.

And, when I had sewage lapping at my ankles, they got out there fast and helped save my bacon. Highly recommended.

Ruth P.

I've called on Nathan for years. He is very responsive and does good work. However, lately his helper is now also licensed so his rates have gone up high. His last job for me didn't include a quote upfront. After so many calls over the years with fair outcomes, I trusted him. Consequently, I was shocked at the bill. It was over twice what I had budgeted. Note to self, Better get an upfront quote!

Jon U.

We had a home inspection and needed a shower and hot water heater fixed. Since the sale of our home is dependent on these repairs, I looked for a master plumber to take care of the problem. I called Nathan. He just happened to be near my house and was on site in 10 minutes. He talked me through the process and didn't inflate the bill. We would definitely recommend Nathan. He was organized and definitely knows the repair-side of plumbing. Thanks.

Bob S.

Don't hire Nathans plumbing unless you want to be at his mercy.

I had Nathan do some work and referred him to a few friends for some business. I called him last week because my foundation had some wetness by it on the other side of the wall from the hot water heater. He looked said it wasn't the water heater. It may be the supply line going to the house. He would send someone out the next day. The next day it was raining. I called him the following day to ask where the service call was. He said it was raining and he didn't want to dig in the mud. He didn't have anything to say about the lack of follow up. This Sunday my entire living room floor is soaked. I was a little upset. Called Nathan up and him what he could do. He said he would be out sometime tomorrow. When I asked what time he said after some other calls he had to make. He asked if that was ok. I told him it didn't sound like I had a choice. He hung up then called back and told me he didn't appreciate my tone and that he thinks I should find another plumber. I responded I didn't appreciate my floor being soaked and his lack of empathy about the situation after he had failed to make commitments or follow up properly. I will not be giving him any more business.

----------Response to comment-------------
The soaked carpet was related to your work. Had you properly identified the leak when you came out to inspect it wouldn't have happened. As far as the lack of follow up. You didn't show up or call to reschedule. You said that you got busy and didn't want to dig around in the mud. I don't think it is possible for you to have the wrong number because I was calling your cell phone and my number shows up on your phone. Not to mention you had done work for me before so looking up my number on an old invoice would have been trivial. As far as my emotions I was more disappointed. Had you made your commitment when it was raining etc. it wouldn't have happened, had you properly identified the leak it wouldn't have happened. The only thing that I said that could be construed as rude was me saying "I guess I don't have a choice" meaning you could show up or not show up whenever you felt like it and there was nothing I could do about it. No sense of urgency or empathy. Then you called back obviously more upset than I was and told me I should get another plumber. Then when I called you back you didn't have the courtesy to answer the phone. So yes I am sorry I hurt your feelings and my tone wasn't to your liking. I was at your mercy to do whatever you liked whenever you liked. I am not anymore. Not to mention your method of leaning on my upstairs toilet and rocking it back and forth breaking it is pretty despicable.

Jere W.

We had a problem with our hot water heater at the restaurant and gave Nathan's a call on my way to work. He was there less than 2 hours later and had the repair completed in under 30 minutes. He was quick, professional, and reasonably priced. I would recommend him for your next plumbing issue!

P M.

We were quoted one thing on phone and different price when the contractor showed up. We were told no service fee for giving estimate, but the guy who showed up ( his name is Chris) tried to charge $125. I wouldn't do business with them.

Louise D.

We had just moved into our house and couldn't get the pilot lit on our water heater. Being late in the day on July 3rd we weren't having much luck getting anyone to come over and take a look at it. Nathan returned our call and rather than coming over and charging us to light it, he simply talked us through it. We will definitely be calling Nathan's plumbing again if we have any plumbing needs and would certainly recommend his services.

Derek N.

Nathan has helped us with bathtub, shower, toilet and faucet leaks, and changed out our hot water heater. Gave me advice on how-to and tools I need to shut down main water and gas, better use of water drainage to the street, and how to save money and trouble later. Gets it right the first time every time, and prices are lower than I expect - less than the other guys. Can't recommend him enough - I give him 10 stars on a scale of 5.

T H.

I have used Nathan's plumbing for years now...on my personal property and rental properties. I highly recommend him. He gets the job done right the first time and has always been honest and upfront about what needs done at a reasonable price. Nathan is the guy to call if you have a plumbing issue...good local guy! I have no reservations in recommending him.