Natal's Air Conditioning, Plumbing & Electrical

Carol H.

This is a review for Jeannette at Natal's A/C. My A/C was out and my landlord wasn't responding to me. I called and Jeannette called my landlord, got permission to come on site, booked an appointment for me.... and then called less than 30 minutes later with a same day appointment cause there was a cancellation. In this growing May heat... Jeannette's concern, efficiency, and kindness...and being so damn good at her job... saved me restless nights' sleep and energy drain. Thank you Jeannette! Give her a raise or a bonus!

Catherine B.

Natal's provided a technician very quickly and he arrived on time. Kyle was very helpful and took the time to explain the current problem, but also pointed out some potential issues I could face in the future. At no time did I feel pressured to have additional services rendered. I would highly recommend Natal's and I will be signing up for twice yearly service inspections.
Also, Kyle wore an N95 mask and gloves given the current Covid-19 epidemic. He also maintained proper social distancing the entire time.

Danny D.

Great team approach to hvac repair and maintenance. Easy to get out after hours and always picks up the phone.

Lucy H.

After 5 or 6 calls to other companies, nobody could come out till the following day but Natal's sent out James immediately (yayyy) to determine problem and quote the repair. I had a partial electrical outage in the house, $90 call out fee, fine. Communication was very good with the office personnel and James (tech guy), I wasn't able to be there but my roommate was home. Not being there, I didn't have a good understanding of the parts being replaced, which was only one 100 amp main breaker. My advice, educate yourself on the work and the parts being replaced and BEWARE OF A ROUGHLY 600% MARKUP ON THE BREAKER. I also opened the panel box and looked at the breaker that was changed and the breaker looked used and old. So, to change out 1 breaker (roughly $100 part, found out after the fact), I was charged $930. BEWARE!!

Shonda T.

We had a deteriorating wooden platform holding our A/C unit. Natal's A/C company came in and did a phenomenal job. They replaced the platform, serviced and cleaned the A/C unit, and even added a return air vent in a part of the house that was lacking. This team was professional, courteous and hard working. They did an incredible job. 5 STARS!!!

Sarena T.

After 18 years, it was time to replace my entire residential HVAC system. Natal's came as a recommendation that I can now endorse. This company handles HVAC, electrical, and plumbing, and although I've only used the first two services, Natal's went above and beyond to ensure responsive customer service, subsequent total satisfaction, and all at a competitive price.

Kaye O.

I've called Natal's out twice for HVAC issues and they've been solid on not leaving until something is fixed that I'm switching completely to them for everything HVAC related. I had been using a small business for my HVAC needs but New Orleans is too hot in the summer for me to wait for one man to be open.
I called Natal's to get a mini split installed in our addition because it was they talked me through my options and it was the less expensive and better option for long term use. They also provided me with 12 month interest free payment plan so you can pay monthly instead of all up front.
They just came out again because our extremely old HVAC unit was having some minor issues. Instead of charging me for the work and the call, they signed me up for their regular system checks for the rest of this year and for the call out. Saved me about $100!
I'm seriously grateful for Natal's and happy to have found a good company who takes their work seriously.

Rick N.

I had my AC konk-out Friday, July 29 at 5pm. It was 90 deg inside and all my windows are painted shut. Stuart Services wanted to charge me an extra $200 for an emergency call. I found Natal's online and called them. The tech, Le, was at my apt within 45 min and got it all up and running. He was extremely professional and courteous and worked so hard in the attic that he was drenched by the time he was done. I strongly recommend Natals.

William B.

Had to have a complete new central HVAC installed in a condo I rent last Fall. Natal's crew was efficient, professional, communicated well, and cleaned up after themselves.
I give them 5 stars because this past week my tenant reported the AC wasn't working and Natal's came out same day to check it and didn't charge for the visit. In other words they honored the warranty but did it right by coming out same day and keeping me a happy customer. I wouldn't hesitate to call them again for HVAC needs.

Dan L.

I returned to my condo 8 days after hurricane ida's nasty visit and 3 days after power was restored to my building. Everything was working fine when I arrived, except for the HVAC unit. It's one of the ""communicating"" units ... and it wasn't communicating.

Nidal was on time and gave me a call ahead of his arrival. He was well organized and did a systematic review and quickly diagnosed the issue. Initial installers were a bit sloppy with their wiring... DC current was a bit off at the compressor).

He fixed the issue and the unit works like a champ.

I highly recommend Natal's for all HVAC services.