Natal's Air Conditioning, Plumbing & Electrical

Lexi J.

Technician showed up to the house within 3 hrs of my initial phone call. Got a text notification and email once he was en route. Kyle was very professional and quickly diagnosed the problem. Will definitely be calling them in the future for any service requirements.

Dave M.

Natal's provided a technician very quickly and he arrived on time. Kyle was very helpful and took the time to explain the current problem, but also pointed out some potential issues I could face in the future. At no time did I feel pressured to have additional services rendered. I would highly recommend Natal's and I will be signing up for twice yearly service inspections.
Also, Kyle wore an N95 mask and gloves given the current Covid-19 epidemic. He also maintained proper social distancing the entire time.

M D.

Scheduled a first time appointment for an annual hot water heater check up. They had to reschedule the day and then showed up an hour early. Then they wanted to charge an extra $150 as the tankless heater was higher than they could reach and required a ladder. The location of the heater was not requested by the company when scheduling the appointment nor did they mention additional fees.

Gail M.

Had to have a complete new central HVAC installed in a condo I rent last Fall. Natal's crew was efficient, professional, communicated well, and cleaned up after themselves.
I give them 5 stars because this past week my tenant reported the AC wasn't working and Natal's came out same day to check it and didn't charge for the visit. In other words they honored the warranty but did it right by coming out same day and keeping me a happy customer. I wouldn't hesitate to call them again for HVAC needs.

Sharon L.

After having another company install a ""New"" Central System, the company came out 8 times in 8 months ""Fixing"" the problem. Turns out the system, although installed in December 2017 the outside unit said it was manufactured 2013(red flag), turns out the unit in the attic had a Freon leak and other problems. After the last fix, no air for 3.5 weeks and a company owner who said ""I did the best I could"". I decided to get an entirely new system. I contacted Natal's Air Conditioning & Heating. I had an appointment with Patrick and needless to say; I was totally impressed with his knowledge, he listen to my plight, examined the system and noted the deficiencies. They are not the cheapest, but certainly one of the Best, you get what you pay for!!
They arrive Tuesday at 8:00 am. There were 4 trucks and 5 men including Patrick. Needless to say they did not leave until 8:30 or 9:00 pm due to the promise fulfilled that they were not leaving until the job complete, which included: removing the attic stairs completely, removable of system installed in December 2018 and also removed a old system that had be left by the previous company contracted to remove the system but was left; installing a totally new system. Did I mention that after installation, Patrick sent a carpenter to install the trim on the attic stairs and ensure that my ceiling was left in perfect condition You would not believe I had any work done, except the feel of wonderful cool air coming from my newly installed system. Thanks to Patrick and his team who are the most professional, hardworking and kind group of young men I have had the pleasure of meeting.
Thanks So Much!! JH

LaShawne T.

I had my AC konk-out Friday, July 29 at 5pm. It was 90 deg inside and all my windows are painted shut. Stuart Services wanted to charge me an extra $200 for an emergency call. I found Natal's online and called them. The tech, Le, was at my apt within 45 min and got it all up and running. He was extremely professional and courteous and worked so hard in the attic that he was drenched by the time he was done. I strongly recommend Natals.

Michelle Y.

I recently had to replace my home HVAC and ductwork, which was very old. large and inefficient. After meeting with several companies to get quotes on the job, I chose to have Natal's work on my home. Natal's had the highest level of knowledge, professionalism, and quality of work.

I was extremely impressed with the technical knowledge that the design tech, Patrick, brought in our initial meeting. He was able to quickly assess my home and make several recommendations to meet my home requirements as well as my preferences. The owner also seems to be very involved and spoke with me a few times during the process. I found it reassuring that the company has engaged leadership.

The installation went as scheduled even with unpredictable Louisiana afternoon showers and a looming storm in the gulf. The install team lead by Michael and supported by Raiko showed up on time everyday, were professional and had excellent communication throughout the job. They did a premium installation of the rigid ductwork and HVAC. They cleaned up everyday and made sure that all my expectations were met. These guys are pros!

After the installation, Patrick, came back to perform a quality control inspection and answered all and any questions.

Needless to say, I was nervous about having this work done on my home, but these guys did the job and and met all expectations along the way. Natal's will be getting my yearly AC service from now on and I would highly recommend them to anyone needing high quality AC service, replacement or repair.

Jim B.

During this time of year, everyone seems to be having A/C problems and it's difficult to find someone to come out and to come out quickly. After a day spent on the phone trying to get someone out and only hearing no's, I finally got a yes from Patrick at Natal's Air Conditioning and Heating. One of the reason I was getting no's, despite everyone being busy, was because my issue was deemed to be not worth the time and money as opposed to the abundance of other more lucrative and easy jobs. He was so sympathetic to my problem, and although they normally don't do the type of job I needed them to do, he said he couldn't tell someone no, even though it's not something they typically would do or want to do. He came out promptly the next morning, and by the end of the day, the problem was fixed. He saw past the $$ (although they made money, I'm not totally naive!) and heard someone desperate on the phone that needed help. Patrick and Natal's are my A/C Superheros and I'll never go anywhere else!

Karlin F.

We had a plumbing emergency at 11:30pm on Thanksgiving night. I googled ""emergency plumber"" and called two other places first who either didn't answer or were not much help. I called Natal's and spoke with Donnie. He was really supportive and helpful over the phone as water was shooting out of our toilet. We were able to get the water situation under control, but we would still need someone to come out. He was unable to get a plumber out to us that night but promised to have his plumber call us first thing in the morning, which they did. Their plumber, Rodney, came out to us the next morning and was timely and gave us a quote in writing before he started working and did a great job. He also took a look at another plumbing issue we had while he was at our home and has continued to assist us. I though their pricing was fair and will be using them in the future for any issues.

Karen C.

Great team approach to hvac repair and maintenance. Easy to get out after hours and always picks up the phone.