My Legacy Plumbing

Mark M.

Had a plumbing emergency causing a mess at the house. Called a number of plumbers and they were not able to offer same day spot. Searched Angie's list and My Legacy plumbing called us back within 10 minutes. We're able to come out in 3 hours! They arrived 20 mins before the appointed time! Derick was efficient and professional and completed the job in record time. Now have them on my call list if I ever need a plumber again. Great service.

Cynthia C.

I am so disappointed with the service I received! The owner told me the type of faucet to purchase to replace the one we had, which was leaking and poorly installed. When they came out -- late -- they said they could not do it without charging me another few hundred dollars because the garbage disposal was not professionally installed. I agreed and they installed the faucet and repaired the garbage disposal installation, but the dishwasher air vent (which was part of the over $300 quote) was not installed. When I notified them that the job was not completed, I had to wait for another few days for them to return. They also did not replace the old soap dispenser with the new one, so the design did not match. When they returned to finish the job, they only installed the air vent. When I called to ask why wasn't the soap dispenser installed, the office manager then said she was just the office person and doesn't know what was communicated. When I asked to speak with someone who cares about the company, I was told the owner was on a job and did not have access to a phone. It cost me $250 for the Faucett and $550 for the incomplete installation AND if I purchased the wrong faucet, why couldn't the plumber have told me that in order to install both the air vent and the soap dispenser, I purchased the wrong one? No communication and an overpriced, incomplete job!!!

Liliana Z.

Legacy Plumbing was by far the most amazing company I've ever worked with, I am a first time home buyer so when my water main broke last week I called them in tears not knowing what to do. Mind you I called them at 4:55 pm and they were getting ready to close at 5pm, however they told me to send pictures of my front lawn to them and also told me they would be out to my house in an hour to look at the damage. They arrived at my house in 30 minutes and literally explained to me my options, how much everything would be and put me at ease. They we awesome and I would recommend them to everyone I know. They got the job done in a day and did there best to make my front lawn look get when they were done! Legacy Plumbing we appreciate everything you did for us!

Vincent W.

Brandon and his team did a good job repairing the water main leak I had from the meter to my house. The houses in the Browns Valley area apparently had PVC place from the street to the house and since it is buried deep, it is almost impossible to trace where the leak my have come from. I got quotes from a couple of other plumbers and My Legacy's price was lower than one and in line with the others.
Brandon was up front about the pricing quoting me 2 numbers saying if they could do it trenchless it would cost A, but if for some reason that didn't work and they needed to dig out the whole yard to replace the line the cost would be B. I liked that they were upfront about the potential costs and were able to work on the job. I also had them repair a leak in the kitchen sink area by replacing all faucets and the garbage disposal. They did a good job there as well.

Overall they had good pricing and good service. I would recommend My Legacy if you have any plumbing needs.

Elyse L.

They came out and snaked our main line within 15 minutes. They explained why the problem was happening and how we could fix it long term. Very impressed. Thank you!

Jenny V.

I was referred to this company through Home Advisor. I immediately received a phone call asking about what was going on so that we could set up our appointment. The gentleman who I spoke to though was completely condescending on the phone. I explained that I had flushed out my water heater (on the advice of a Home Inspector) and that when I went to turn on my water heater, it didn't turn on. I have relit my own pilot before, but this water heater was newer than I had experience with and had a sealed panel that I couldn't figure out how to open. Without looking at my water heater, he starts lecturing me about how I should never flush a water heater that's more than 4 years old and the inspector who told me to do so, didn't know what he was talking about. Furthermore, he told me that I basically broke my water heater and a new control panel was going to be $600, so I might as well just buy a new water heater. So I asked him if he thought it could possibly be the THERMO COUPLE. In which he responded in an irritated tone, MANAPLAINING to my feeble female mind that newer water heaters don't use THERMO COUPLES. Even though I was looking RIGHT AT A THERMO COUPLE. I told him I was looking at one, and he continued to MANSPLAIN to me that he had been ""doing this for 23 years"" and he wasn't trying to pull one over on me.

So I told him ""no thank you"" and that I would find another opinion. Which he continued to berate me about how any plumber who knows what he's doing would tell me the same thing and that I needed to get a new water heater because my 7 year old water heater was now junk.

20 YouTube videos later, I found one that showed me how to open up the water heater. I pulled out the THERMO COUPLE, went to Home Depot, bought a new one for $13, replaced it, and what do you know, my water heater turned on.

Please don't assume that all women have no idea what they are talking about. Especially when you haven't laid eyes on the problem in the first place.

Matt M.

Brent and his team are committed to helping you get out of any bind. I was managing my own very major remodel and was dealing with competing timelines from a variety of tradesmen. I found out last minute that I needed a plumber due to a leak that was detected and that this leak was holding up all work. I called around and got wait times of 2-4 business days. I finally reached My Legacy and they were able to have someone out first thing the following morning.

The remodel lead to further plumbing needs and in one instance, My Legacy had to reschedule an appointment for a Friday afternoon to the following morning. Ground for a complain, right? Not so much; they had to reschedule because they were caught in a job that took longer than normal making sure that an elderly woman was able to have water. In fact, the job kept that plumber out until 1:00 am but he was nothing but professional and courteous when he was at my home the next morning.

I highly recommend My Legacy and will be going to them in the future even though they may not be my immediate local service.

Clark R.

I had used them around a year ago to replace a couple of faucets, which went great. When my water heater conked out, I called. Got an appointment set up right away and a quote. They were on time, neat and careful, and did an all around great job. You should be happy with Branden and his crew if you need a plumbing issue handled!

Lex r.

Bought a flipped house. Lovely, until the walls had to be opened up.
Legacy fixed the crazy plumbing that was done(not to code) and installed the missing overflow (which caused water to dump into my ceiling).
Easy to work with and got the job done in time stated.
Need a better system for delivering receipts and estimates, however. Overall, satisfied!

Laura H.

Thank you so much for the a job well done! If you want a honest, great plumber call legacy!