My Legacy Plumbing

Pong V.

#1 worst company I ever seen very very bad service failed in city inspection, never fixed the problem etc.

Donna S.

They emailed every day prior to the appointment and never showed up. No phone, no email, no show.

Regina B.

DO NOT USE THIS COMPANY. THEY'RE SCAMMERS. I went through home advisor to fix a leaking tub and running toilet. In my mind these were easy inexpensive fixes. Brandon and Kevin showed up early for our appointment which I didn't mind but that was about the only pos interaction I've had with them. They replaced my filter did something to the toilet and left charging me over $500 for this work. That same night the shower malfunctioned as well as the toilet. I called and texted their company over and over with no answer. I finally got someone. They came over and said oh someone must have DIYed this previously but we'll fix it. Now keep in mind I had no problems before they touched anything other than the leaking shower. They took apart my shower and ""ordered parts"" never called me back and left me with no shower for a month. 3 visits later and no resolution after a month they quoted me $2200 to fix whatever they broke. Absolutely not.

John W.

True professional and full of knowledge. Found the problem fast and had all the right answers to my question. I'd definitely recommend them!

Von M.

Brandon and Kévin were great; very friendly, professional and efficient in the emergency job they completed for me. The woman answering the phone was also friendly and kept me up-to-date as to when their crew would arrive. I definitely will be calling these guys for future work, which I know I will have for this 60 year old home.

Lito S.

I went through the Home Advisor app and promptly received a call from this company. I scheduled and appointment and their guys showed up promptly. The guy saw what needed to be installed and I was given a quote of $1,500 for the job. Since I've gotten 2 other quotes for between $300-500, I told the guy thanks but no thanks. I then scheduled the job with the other plumber and paid a fair and reasonable price of $475 to install a faucet, garbage dispisal, and reverse osmosis water filtration system. The job took less than two hours! Do NOT go through Home Advisor app! The $1,500 quote from My Legacy plumbing was just outrageous.

Garrison S.

I can't think of a worse company!!! Now, I don't trust Home Advisor's ability to filter out garbage businesses. I needed a quote and a video to replace the main sewer line. At the first appointment, they showed up with NO EQUIPMENT (camera needed) and needed to reschedule. On the second visit, they put a camera in the sewer line and said they would write up a quote. At the end of the second appointment, I reminded them I needed a copy of the video, but they told me they didn't bring the right camera. They still charged me $400 and never gave me a quote or copy of a video.

I kept calling for 6 months and was given the runaround. Every time I called, the plumber was either out on a job or he would call me back. They gave me every excuse in the book as to why it was taking so long. On one call, their system went down. Towards the end, Brandon (the plumber) assured me he was working on it and would get back to me as soon as possible. This was almost 6 months after they were at my house. I was told they switched to a new software which lost half of their clients!! I don't understand how it can take so long to write up a quote.

They have shown zero effort to complete the service that they started. I was never rude to their staff this entire time, only courteous and patient. They are either incompetent or have zero business skills. If you like getting strung along and paying for service that wasn't completed, this plumbing company is for you. It would be nice if they would just do what I paid them for, it is very disappointing. I want a refund but I'm not holding my breath. I Feel like they scammed me.

Sophie G.

Brandon was excellent. Within 10 minutes fixed the problem ive had for a year. Got to my house within 30 min of my first phone call. I highly reccomend this place

Cathy H.

We woke up to a leak and could not identify where it was coming from. The guys from My Legacy came out immediately, and quickly identified the cause of the leak.
They were prompt, and professional, and we will definitely call them for any future plumbing needs!

Mark M.

Had a plumbing emergency causing a mess at the house. Called a number of plumbers and they were not able to offer same day spot. Searched Angie's list and My Legacy plumbing called us back within 10 minutes. We're able to come out in 3 hours! They arrived 20 mins before the appointed time! Derick was efficient and professional and completed the job in record time. Now have them on my call list if I ever need a plumber again. Great service.