My Guys Plumbing, Heating & Air Conditioning

Little Bird B.

These Guys are awesome!! I have used My Guys on multiple occasions with keeping my A/C maintenance. They are always going the extra mile to make sure I'm completely satisfied! I highly recommend giving them a call

Susan C.

NEVER EVER USE THESE GUYS...THEY LIE, REFUSE TO FOLLOW UP ON SERVICE, OR DELIVER ITEMS ALREADY PAID FOR AND MESSY!!!

Installed a furnace/air conditioner system and new duct work, a tankless water heater and a mini split a/c system. A lot of money! Now I have spent a lot money fixing their mistakes.

They did not correctly install the mini split and it lost all of it Freon. All of the pipes they ran for the furnace and water heater were the wrong size according to code and the manual for the tankless water system and refused to make it right. Denying they did anything wrong. Tore out old vents and left huge gaping holes in every room in the house -and said it was my job to get the ceiling repaired.

When gas was installed they refused to come check to make sure everything was working properly in the furnace and water heater. And ignore phone calls requesting they deliver all vent covers which have been paid for..

Never cleaned up after themselves....left tools and debris behind. And never arrived in their window of time.

Dionne S.

if this company is sent by the warranty company. you are screwed the guy shows up in about a $60,000 truck jacked up off the ground goes out side and is outside about 5 minutes comes back in and goes to the attic then comes back and tells me that something on my inside unit has been taken apart. then says the inside and outside units need to be replaced and the freon it has is outdated. he goes out side send his assessment over to warranty company comes back in and says the claim was denied but he could sale us units for the inside and outside for $10,000 at $112 a month for 180 months. now i have to fight with my warranty company

Ralph S.

If your home warranty sends these guys send them away. They will lie to get your claim denied and then try to charge you an insane amount of money to fix the issue. My capacitor went out and they said the only cause would be a surge, they quoted me $377 to fix it. I called another AC company they came out and charged me $130 to fix the problem and they told me that a surge is not the only reason why the capacitor will stop working it could have overheated or simply gone bad there is no way to say 100%. These guys are shady and will not recommend to anyone.

Paul N.

These guys are good. Installed a system that went perfect. Cleaned up the place after all that work. Very courteous courteous and professional. They also donated a mini split to a great cause in Montgomery. I will use these guys every time I need a/c work. Thanks for a great job Charlie.

Jennifer S.

Quality work, genuine and fast service. I would highly recommend my guys hearing & air conditioning to everyone I know. Professional work is exactly what this company is about. Happy with their work.

A B.

Do not use! If your warranty company sends them, tell them you need another company! We had many issues with this company and had to get a second opinion to come in and fix the original problem plus clean up their mess. Also, most of what the recommended wasn't covered by warranty and we spent a lot of $$. Beware.

Karen G.

Unfortunately, I'm reading the reviews now and its too late! A year ago our home warranty recommended this company to fix our downstairs a/c unit which was blowing very hot air. The "salesman" came out and stated the compressor was shot and recommended replacing the unit as it was 11 years old, "it didn't make sense to put a good part in a bad unit". The home warranty company however would only pay for the compressor which was broken and not a new unit, the salesman did explain this to us and we elected to have the unit replaced immediately as it was June in Texas( $2900). We did collect the money from the warranty company for the compressor.

However last week one year and 4 weeks later, our downstairs a/c unit is blowing hot air again. We call this company thinking everything is still under warranty. It takes 5 days to come out to inspect and the same salesman states now the problem is the attic aspect of the a/c unit which was not fixed last year, only the outside unit was fixed last year and now it will be another ($3300) to fix. When I hear replace the a/c I assume its the WHOLE a/c unit, not just part of it!! I was livid!! and told the guy why he didn't let me know only 1/2 of the a/c unit was being fixed and that the other 1/2 was not in good condition!! I could have elected to keep the home warranty, saved up the money or better yet just fix it all at once so its not broken in the july heat again!! I feel he was misleading, he was not apologetic at all and even stated it wasn't his job to look at the inside portion of the a/c unit since it was the compressor that was bad last year. Terrible business management!! I have no experience with HVAC units and I rely on people who do and I will not recommend this company to anyone! Be honest, look at everything involved and let the consumer know the big picture.

My advice, find another company!

Jorge K.

Never heard from these guys until they came today. Besides taking care of the problem we had, the technician went out of his way to point out that in one of the rooms which doesn't seem to get as cool as the rest of the house, the outlet grill on the ceiling, the fins were pointing the wrong way. We also received some advise as to how to increase the life of the compressor in the condenser unit.
Kudo to them!!

Tom R.

Shady operation. Lied to my home warranty company. Came out to fix my furnace that was leaking water and 1 week later had the same problem. I don't recommend this company at all!