My Guys Plumbing, Heating & Air Conditioning

Christine S.

Charlie and his team have always gone above and beyond when we've needed them. Is he more expensive than some? Maybe BUT he stands behind his work and will ensure it's always up to your standards.

Andrea C.

I can always count on quick service when I call. They are great explain the process on the way.

Gwendolyn L.

Horrible!!! Outrageous!! I am a realtor and they did some work for a client and charged them double on everything. Then told her as a seller it probably needed replacement and would not last long!!! They charged $400 for a leak in a faucet which she could have put a new one in for $250. They quoted her $2500 for her water heater to be replaced and I sent my plumber over who did it for $1500. This company is a rip off artist. Beware!

Michael R.

My experience with who ever drives van ending in 5613
Was tailgating and driving like an a&$?@"$. Not dealing I was the appointment they were rushing to. Refused service

HR Coach F.

Found about this company thru our warranty company who guaranteed the work for 30 days. Unfortunately after 30 days we had to file another claim but My Guys offered to stand behind their work and come back out.

Norma L.

I would give no star if I could. My warranty company sent out because my ac not cooling. Technician came out. Check outside unit and then went into the attic. After 15 minutes came back to tell me that my evaporator coil in air handler in the attic was not working. Did the whole scare tactic by telling me my warranty company would take 7 to 10 days to approve and then it would be 3 to 5 more days before they could get the parts. And reminded me that I would still be out of pocket about $2000. He then told me option two was to hire them directly and they could come out tomorrow and fix it for a total of $7500 ( cost for a whole new outside unit ). Of course I told him no way. I then had a friend in the AC business come out and check it out to see if he could just charge it. He quickly found the leak was outside and was able to replace the capacitor which cost me $28. And a new dryer filter for $40. So my friend was able to fix my air conditioning unit that has been running fine for two weeks for under $100 plus $75 for refrigerant
My advice get a second opinion or just don't hire these guys.

They make their money by working with warranty companies and coming to your house and using the scare tactic to sell you up.

Stephanie S.

Really disappointing. We had My Guys AC come out through our home warranty. After telling my husband a part that was covered under warranty needed to be fixed, they also said they needed to clean the coils, an additional $200+. A week later, AC problems again and they have ignored questions asking if they checked the refrigerant levels. Would definitely not recommend, seems like if a warranty is involved they look to do whatever they can to charge extra and not actually fix the problem.

Thank you for responding, and I appreciate your dedication to your company and defense of your employees. However we had the AC looked at when we bought the house in April, and the coils were ok then. I have emailed the office twice asking if refrigerant was checked, no response. Appreciate the offer, but I think we will skip the warranty and return visit and go with a company we have used before. Might also mention to your tech that it's appreciated when you pull a Garden hose around two sides of a house, to return it to where it was to start.

Elsa C.

The friendly and knowledgeable repairmen came quickly and fixed my AC system. They perfectly explained the issues. Thank you Charles and Alex!

Jc M.

This guys are the best in the business, always on time and deliver what they promise. They work is outstanding and very profesional staff, well knowledgeable. I would recommend them to anyone who is looking for an HVAC company. After using them for so long I won't try no one else.

Little Bird B.

These Guys are awesome!! I have used My Guys on multiple occasions with keeping my A/C maintenance. They are always going the extra mile to make sure I'm completely satisfied! I highly recommend giving them a call