My Georgia Plumber

Bill S.

My pipes burst on Christmas Day - of course a lot of people's pipes burst 's on Christmas Day. When I finally reached a real person to schedule an appointment My Georgia Plumber required a credit card before they could schedule. After I gave them my card # they told me that it may be hours before they could give me a definite time. When My Georgia Plumber arrived without notice they found that I had someone else working on my leaks. They still hit my credit card for $159. I will stay away from this service provider. When I called to waive my charge, they were very aggressive and was quick to point out what I agreed to. I am left to wonder how many other folks encountered the same issue.

James I.

Shady company. They don't communicate with you, but request a credit card # for scheduling services. Then charge you for no service provided and won't call back when you dispute the charge. Avoid this company.

Felton S.

@MyGAPlumber i can't say how hurt and angry my household feels after calling you guys out for the same problem, twice, in one month. after spending $1400 dollars over those 2 visits, I still have the same problem, less than 24 hours later! calling @RotoRooter out today. hoping they do a better job.

S R.

This company was provided by my Home Warranty Company. My garbage disposal was leaking. Took them 7 days to arrive, but I did receive a few texts and emails about all the services they could provide. that was my warning to what was about to come. When the technician arrived he did exactly what i expected. He looked, not took apart, not got down on his hands and knees, no he looked with a flashlight inside the unit from the sink, Says i see a piece of glass and so i have to report that. I reached in and ran my hand around and found no glass. Didnt matter to him. therefore he put that in his report and then came back inside to tell me, as I knew he would, how my claim would be denied, but for the low price of $$$, they could take care of it. I just asked him to leave with the caveat I told him he was a dishonest individual. I could tell from his reaction that he knew I knew he was being dishonest, so he has that on his conscience. I am awaiting on a second opinion from another plumber. like many other reviews, this company is not trustworthy or honest. My recommendation is do not do business with them at all.

Jack K.

Switched all my rentals to you a few years ago. I have never been so disgusted with the service and the calls and it is NOT American Home Shields fault. Called in a hot water tank and leak under kitchen sink. Ordered the part for the Hot water tank it has been more than 5 days and no update! No hot water for 5 days. They said for the leak which I called in I have to call another service request, which I did for the leak their earlier technician said was the garbage disposal. They said the garbage disposal was neglected. Granted it is 31 years old the original but not neglected so chris the young tech denied it! By the way Chris did not know what switch was for the garbage disposal or the light and asked me which one was the hot water line!? TERRIBLE TECH!! Then he said the nozzle sprayer has a leak and I have to call another service request in. It used to be a great company and I guess if you get a good tech it's okay but call back time and trying to get more and more calls as they do NOT like working for the Home warranty companies and will try and deny anything. Guess I will have to go back to a company never had problems with PRIME PLUMBING.

E H.

They were sent to my home by HSA warranty for a busted water heater flooding my basement. Their plumber was so busy blinking $$ signs while telling me about all the """"code updated"""" work he'd have to do for the fix, he never inspected anything nor stop the water leak on the shut off valve I pointed out to him. They solicited the work for a higher price outside the warranty and sent two different estimates and items list to me and HSA. If I paid them with a cash out they would charge me $3,400 for the work. I called my home inspector who said the code work they claimed they had to do was unnecessary and I was being ripped off. I demanded a free second opinion from HSA and they sent another plumber out who agreed with my home inspector. HSA won't let you use the second contractor unless you cash out so I did. The second plumber charged me $1,405. TWO THOUSAND DOLLARS LESS. Buyer beware with this company. And check out the other negative reviews stating similar stories.

David R.

Had a water leak in our basement and My Georgia Plumber was dispatched. Their technician Trevor showed up on time as promised and got us taken care of. So far so good no more leak. Would definitely recommend My Georgia Plumber. David Rowe Cumming, GA.

Dave B.

Suffice it to say that you should please believe the 1 star reviews already written for I had many of the same experiences as them and won't be going back to them.

Karen P.

Called for a sink/disposal leak. Made me wait a week for an appointment. Tried multiple times to get a sooner appointment only to be left on hold each time for over 20 minutes and no one picks up and when someone eventually did, never received a call back like they said they would. Finally, day of appointment, they never showed up. When I called got and waiting at least 15 minutes for someone to pick up, they said they were tied up at previous appointment and wanted me to wait 5 more days! Very unprofessional on the phone and they don't seem to care at all. Would NOT recommend this company.

Bud P.

I called to have a plumber come out and install the gas vent on the hot water heater they had previously installed and failed to connect.I also ask for an estimate on the installation of a new toilet in my bathroom.He connected the gas vent and then gave me an estimate of 1100.00 to install the new toilet.I said Ok.lets do it.He then gave me a bill for 149.00 for a service call and said they would be back later to install the toilet.I said forget it.I thought the service call to correct something they had previously screwed up was excessive.I contacted anouther plumber and had the new toilet installed for 400.00.These people are total rip-offs......I can not understand how they are still in business....