My Georgia Plumber

Eric T.

showed up on time; but this issue was not covered by AHS. And this company gave a humongous quote of $373 just to replace parts in the toilet tank alone. I had to decline this crap quote; And hired another contractor for just $170 for the same job. So watch out for this crocodile contractor

Joshua C.

My Georgia plumber has a $100.00 service fee they will not tell you about when you set the appointment. There is no mention on their website. Was also told by tech I would not be charged the fee until I had time to discuss my experience with management, well that was a lie. Charged within an hour of the tech being there. Wanted to charge me over $200.00 to use their electronic gas sniffer on one pipe, ONE! I also received their invoice and many of their items have a mark up of 400-500% over retail price. Over $200 dollars for an expansion tank that costs $50.00 dollars. I understand the fact that they have overhead, but that is beyond excessive. Will not return my emails/call to discuss further. I would not recommend this company to anyone based on their shady business practices and their cost structure alone. Do yourself a favor and call another plumber that will not take advantage of you and will not price gouge you.

Luci G.

These people are the absolute worst! Literally, call any plumber but these guys. The owners ripped us off for $700 on a job that was quoted at $330 the week before Christmas when we first moved into our home. We got their contact from Lowes and I filed a formal complaint with their corporate office but they were unable to do anything because we paid them directly. The plumber charged us $300 for a $10 item at Home Depot. When I contacted the gal that runs the office, Katrina (who is literally a junkyard bulldog and has the personality of sandpaper) explained that their plumbers do not have a price list for supples off their truck, it is up to the professional to set the price. In other words, the plummer is going to size you up and mark it up if he thinks you have money. I should have spent the time to file a complaint with the Attorney general office. After stumbling across all these bad reviews it seems they are still ripping people off. Companies like this make me sick!

David S.

The worst experience! He was hired to fix the hot water heater due to it leaking and no hot water. Not only do we not have any hot water in the house still he also cut the water pressure down so low that it barely runs. Would NOT recommend. He told us that the water heater had to """"reset"""" before the water got back hot!!

A.T. K.

I have Choice Home Warranty (CHW). I had a plumbing issue. CHW sent out My Georgia Plumber (the merchant) on July 7, 2022. In order for the merchant to come out, CHW requires to pay the $65 service fee to the merchant but not until they arrive at my house. Although Choice Home Warranty required that I not pay the merchant until they came to my house, My Georgia Plumber required that I pay them before they come on their website where they can store my credit card information. Now I see why the merchant did this... so they can steal my card information and take more money. The merchant required that I pay them $65 on July 5, however, they did not come to my home until July 8 and completed the repair. They said everything was covered by my home warranty insurance when they were in my home and advised I would not have to pay anything additional. They completed the repair. I received a """"Thank you for your business"""" email on August 8, 2002. Then on November 16, 2022, I received an email that my credit card was saved on file and authorized to be used by the merchant. This occurred at 11:41pm. I was sleep at that time and did not make this transaction or authorize the use of my credit card or link it to the My Georgia Plumber website. The merchant then took $189.95 out of my account claiming that my claim was not paid by the home warranty. I emailed them and advised that the payment was not authorized. They claimed I agreed to some terms that allowed them to take more money if the home warranty company did not pay, which I did not. I disputed the charge several times with my credit card company and My Georgia Plumber has created a document forging a signature that is not mine saying I authorize them to use my card if the claim is not paid. The document is clearly forged because it claims I signed the document on July 8, 2022 but it says CHW refused to pay on 11/16/2022. How could 11/16/22 be on a document that was dated 7/8/22? I DID NOT SIGN THIS DOCUMENT NOR HAVE I SEEN IT BEFORE I FILED THE DISPUTE WITH AMEX. They have committed forgery, fraud, and theft.

Regina D.

Today i felt like i was ripped off on price to restore water to my house. A 30 min job replacing a 10inch piece of copper pipe to repair a hole in the line cost me 586.00. I had done all the dirty work of excavating the hole and i had to refill myself. So all the hard work was done by me. During covid19 you think you could give a little break. The tech was very nice and professional. But they are to pricey for what they did. Would not recommend

Robert P.

Doesn't answer after hours pages. This company advertises that it handles after hours emergencies. After 8 calls to their after hours answering service, I gave up on them.

Floria W.

Absolutely horrible experience. Lowe's assigned them as the installer for a hot water heater I had purchased on 12-30-13. It is now 1-15-14 and Michael's Plumbing has gone from $400 to $1000 to install, will not answer the phone or return phone calls and hung up on me. I offered to pick up the water heater and get it up the stairs and directly where it needs to be installed and inquired how much it would be then. Lowe's can't even get ahold of them. Four estimates later and NONE even close to $1000. Unprofessional ripoff, highly recommend against using their services, and if you do shop around!

Jim M.

If you are looking for a reliable plumber, you have come to the right place. Every member of the team is knowledgable and friendly. We have had 2 projects done including a large project to replace our main drains for our master bathroom and a replacement of our jetted tub motor. Both projects were completed on time and with great care. The best part is that the projects were competitively priced. I would highly recommend My Georgia Plumber for projects big and small!

Robert B.

Trevor showed up on time and was very friendly and informative. I explained the issue (as I saw it) and he educated me on the issue as it really is. Most importantly, he calmed my nerves about the issue and resolution and was patient with me as I asked him a billion questions. I'm thankful for his service and existence on this planet.