MSK Plumbing

Stacy P.

I never write reviews, but these guys are worth the time and deserve 5 stars - which I would not give out easily. I needed my sewer line snaked last week and they were able to come out the next day (it wasn't an emergency). I had read in their reviews that they put on booties when entering your house and I was sold (I have had many service people work in my home and none of them put on booties without being asked and even then many resented having to do it). Plus they showed up on time and called prior to arriving with their status. Dominic and his bother, Julian were respectful, polite, hardworking, thorough and did a great job. Plus they didn't try to upsell me or scare me about the status of my pipes to get more work/money out of me. Dominic offered options and suggestions. As a woman in her 50's, I've dealt with many service men who either talk down to you or try to take advantage of you - I trusted Dominic completely. It's nice to work directly with the people who own the company and who's work represents their strong ethics. I wish I could find people like Dominic and Julian in all service fields.

A neighbor came by while they were loading up to see if they were available to help him, and I was so happy to 'pass them over' with a big thumbs up.

Oh, and offer them water, people! They won't ask, but they will appreciate it.

C K.

Had great service from them! I called on Monday for a non-emergency appointment, and unfortunately I have an extremely crazy schedule, so I told them when I was free, which was today for one hour only, and they made it work for me! They called me on the day of to confirm our appointment and let me know his first appointment had run a little over so there was a chance they might be late. Well, with leaving the first appointment late, and my house being a bit of a pain to find, he was still right on time! He got our shower and guest toilet both working beautifully in 30 minutes! He explained to me what was wrong, but didn't do it in a way that indicated I should be able to take care of these things myself (which is exactly what my landlord told me, who is NOT a plumber, and I am not a plumber either). It was well worth it to have him come out and fix everything for me, and I will definitely use MSK plumbing if I need anything in the future!

Robin C.

I am rating this a one star because I tried to make an appointment and never received a phone call back.

I can't review the quality of work because I never got the chance to book an appointment.

Gary L.

Found MSK plumbing on Yelp. Called to setup an appointment to have the sewage line located and installed an external clean-out. Dominic (owner and THE plumber) is a great guy. They worked hard and did their best to minimize any disturbance to the us. They budget 6 hours of work, but end up working about 10 hours. No complain and still clean up as much as he can before he left.

Jabulile D.

I will only use MSK for my plumbing needs - my crazy roommate suspected our water was ""poisoned"" and unfit to drink or bathe in due to teeny, tiny black specs only she could see. She sublets from me so I felt bound to address her concerns even though I was fairly sure she was coo coo for coconuts (she has since been asked to leave our lovely home).

Dominic came out on a Sunday, checked everything including the water heater. No specs to be found - no surprise there! BUT he did find the water heaters vent was completely disconnected and allowing carbon monoxide to free flow into the house.

Yikes!

Not only did he run to the store to buy the stuff he needed to replace and fix it, he came back later that day because he had concerns that the sealer he used wasn't up to snuff and purchased a higher grade to reapply right then and there. What?! Are you kidding?!?
This guy is amazing. Professional, quiet, quick and like I said before, my dog loves him. He also didn't charge me extra to come on a Sunday to deal with craziness, his pricing is extremely reasonable. This guy rocks.

fish i.

This was my second time using MSK plumbing. I left a message for them. They returned the call and an appointment was booked. They called to confirm they were 15 minutes from my home. Upon arrival, they put on something over their shoes so they would not dirty the carpet/hard wood floors in my house. I didn't have to ask for this, they did it on their own accord. A sign of a good company. My bathtub would not drain at all. It appeared to be an easy fix for Dominic. He seemed knowledgeable with plumbing. He gave me 30 days warranty on his service. Before I chose MSK, I also called Roto rooter and they were much more expensive. I will definitely use him again if I have plumbing issues. No extra fees for weekend!!

Yas S.

Dominic responded to me within a short period after I left him a VM on a Sunday afternoon when two others I never heard from! He told me he could come by the same day and there was no extra charge for the weekend. He also indicated that he would call me when he left the job he was working on that day and his estimated arrival. ALL was very professional and I appreciated it being a project manager myself. He and his assistant came by, identified what the issue was and worked on the clogged sewer until they got it open. He also gave me an estimate on how much it'll be to replace the sewer. He was hi-tech as he swiped my card on his phone, professional and someone I felt I could trust. I am very pleased with MSK services and will support them as they did great work.

Tom E.

I contacted them after reading all the great reviews. I scheduled an appointment for someone to come out to my house today, Friday, July 13, 2012 at 4:00 p.m. By 4:30 no one had arrived or called, so I called them and left a message asking for a call back to confirm if someone would be coming out today. It is now 5:49 and I just got a call from them. The receptionist just called claiming it was her fault that she must have written the appointment down wrong. Why did it take over an hour for a call back. I would NEVER use this plumbing business. I have already left a message for Kelker Plumbing.

Shane D.

I have used Dominic on three separate occasions, and all have been terrific. His customer service is great. When he is running late his secretary calls to let you know. He is honest, reliable and his rates are terrific. He has cleared clogged pipes on two occasions and most recently he fixed our shower that wouldn't turn off. He came late in the evening after a long day and was able to identify the problem, and fix it within 20 minutes. He also helped me figure out how to shut off an irrigation system that had been leaking for months while he was here fixing the shower. He is knowledgeable, helpful, and is good at explaining the problem and coming up with a solution.

Cannon B.

Once again Dominic did great work. Last minute call and he committed to helping out. (""Helping out"" might seem like an odd phrase while paying for services. But with this industry it is applicable) Communicated well, showed up when he said he would. Worked hard. Fixed the issue and offered a fair price. Couldn't recommend him more.