Mr. Rooter Plumbing

Robin J.

We had our sewer get clogged with baby wipes (new mom) and Jeremy came out and worked with us to get it fixed. This was so stressful for me because I was afraid of the cost and also if it could even be fixed. He was so nice and calming. He was very professional and that really helped me feel like I could ease up on the worry. I wouldn't call anyone else!

Ronald H.

I recently had a wonderful experience with Mr. Rooter and their technician Mike. Mike never seemed to be in a hurry and went above and beyond to solve all of my problems and was fun to have in the home. The work was done quickly and the estimate was spot on. Thank you, Mike and Mr. Rooter!

Nils A.

Jeremy Hicks came out on short notice to solve a sewer backup problem that was caused by old drain line being plugged by ,massive root invasion of sewer line close to city connect. This eventually required Hydro Scrub and an additional man. Jeremy stuck to this complicated task nearly all day requiring some tough physical exertion. He explained everything to us. Ted Anderson Vancouver

Dustin P.

Had an issue with a drain backing up in our basement. Technician Joe Harney came out. Joe did an amazing job unclogging the drain and also providing helpful ideas on how to try to prevent the drain from clogging again in the future. Really happy with Mr. Rooter's service.

Alicia S.

We have a newer home on well water. We've noticed in the last few months that our hot water pressure has been getting worse and worse. Sent an email request to Mr. Rooter who called within 15 minutes!!! Mr Rooter could have gotten us on the schedule sooner, but our schedule was hectic so they put us on a wait list for the afternoons. They were able to come out and Mr Mike Lindsey quickly identified what he thought was the problem. He was extremely thorough. He gave honest advice and information regarding some other issues we've also had. 10 out of 10! Would definitely recommend Mr Rooter and especially Mr Mike Lindsey again. Bonus, when he left we discovered he had wiped down all the dust on the well pressurization tank.
Thanks!

Donna T.

Jason Martin was very perfessional I will highly recommend Mr rooter to family and friends. Very fast and clean job.
I can say it was very well worth the down the drain.they work around the clock so very convenient.

The B.

Do not be fooled!! Mr. Rooter Plumbing advertises 24 hour/emergency plumbing; but, when you call they do not have the man power to send someone out when you have the actual emergency. So, when you call them in a crises, answer their questions like ""how did you hear about us"" they advise the first available appointment they have is when they open on the next business day. They basically market themselves to be called for emergency situations in hope your needs can wait until the next business day. I found a REAL emergency plumber there is 20 minutes without the bait and switch.

Daniel G.

I called this company because my toilet had clogged twice in a week after doing my best to stop the clogs (using various techniques) and didn't know what else to do. They were prompt with their turn around time and sent out Jason Belcher the same day I called. Kudos to them for this.

Jason arrived at the beginning of the window they gave me that afternoon and was very friendly and professional the whole time. He did a few tests to see if the clog was in my toilet or down further and couldn't reproduce the issue. After some discussion and camera use, he said he can't recommend a service at this point and to call back if it continues to happen. At that point he'd do some more serious work. He left after chatting some more and didn't charge me since this was a courtesy call.

There are plenty of other businesses that would have charged me just for the drive over and time spent, and he could have done this, but didn't. I'm really grateful and would recommend him and this company to anyone needing someone to look at the plumbing without getting gouged. Thanks so much Jason!

Harvey D.

This is a tough one, because of all the places we searched, this was definitely the most expensive. That being said, the customer service was amazing. Their response time was fast and they came within a couple hours. They went above and beyond and were very up front about their costs. They did terrific work and backed it up with warranty. But, like I said, they were by far the most expensive company.

Mr. Rooter put a camera through our whole septic system, even to look through the areas that weren't even a problem. It was all a blessing in disguise, because we found damage in our pipes that we would never have found. It's things like that that will make me want to work with Mr. Rooter again. I was just bummed when we paid our bill.

If you can afford it, I would go with Mr. Rooter.

Tamara S.

We've had some back ups of the drains that lead from the gutters to the street, so we called Mr. Rooter and Jason Belcher came out. He really went the extra mile for us in diagnosing a rather puzzling drain system and opening up one that had been obstructed by some roots. We have a much better idea now of what we're dealing with going forward so it was good education as well as service. Thanks Jason!