Mr. Rooter Plumbing

C A.

$100.00 service fee for the estimate?!? No thank you.

And it took them DAYS to get around to returning my phone call.

Julie G.

Mr. Jeremy of Mr. Rooter was great! Very professional, efficient, friendly and explained things well. A big thank you!

Brad S.

We had a project to fix a leak in our ceiling. We tried some other places, but found that they were lacking professionalism. Mr. Rooter was great from the very beginning - the quote, communication leading up to the project, and the final project. Michael Lindsey was our technician for both quote and the day of project and both my wife and I appreciated his knowledge, communication, and honestly throughout the job (ended up charging less than the quote due to the fixes that needed to be done). Even though, I found a couple of places with slightly better quotes, I will for sure go with Mr. Rooter in the future for all of those listed reason. :)

Joe L.

After Contacting a few plumbers Mr. Rooter came out And gave me a bid. I was blown away at how nice everything was and how nice a job they did it was well worth it and it was a quarter the price of my second lowest bid. Michael was very professional and did a very good job of making me feel comfortable. I would highly recommend

Sharon F.

Our experience with this company was bittersweet at best. Our home experienced a sewer backup. We are in the process of selling our house and obviously wanted to get the repair completed asap. Our regular plumber and the recommended backup plumber were unavailable for several days, so we contacted Mr. Rooter. Shocking, but they were available that afternoon. While the first 2 companies quoted $199 and $300, on arrival the men of Mr. Rooter told us it would cost $500, to clear the line. We were stuck. After 40 minutes we paid the bill. The line was cleared of roots, a temporary fix. We felt that we had paid way too much! So beware!

Mark W.

I am a Real Estate Broker. I would never recommend Mr. Rooter Plumbing for my clients or other brokerages. Reason: I had a simple drain line blockage in a property I own, which I knew would require to pull a toilet and clear the line (which is exactly what they did).

I have had this line cleaned a few times before, and it usually runs in the $200 - $340 price range (with other companies). However, it was a Sunday that my Tenants called me, so my normal company was closed.

I called Mr. Rooter and they were able to arrive the same day. Once they arrived, they informed me that their charge would be $612 to pull the toilet and remove the clog. This work took about 1 hour.

Because this was a 1 bath unit and for my tenants, I did not want to send them away and try to arrange another time slot for my tenants to be present to perform the work. But, charging over $600 to clear a drain line that takes only 1 hour, when others perform the same work for about 1/2 the price, is over the top. AND they would not quote me a price over the phone, even though I told them exactly what would need to be done and that they would be pulling a toilet. Had they quoted me a price before arrival, I would have shopped elsewhere. And in the future I will.
I will also share this high priced story with my realtor cohorts.

Amy D.

We dropped a screw in our garbage disposal. The technicians were able to get the disposal apart and get it out without me having to buy a whole new disposal. The technicians were quick, friendly, and tidy.

Michelle G.

We had an issue with our toilet not flushing properly, Rose dispatched a service tech named Brad who arrived within an hour. He diagnosed it as a main line clog because of cleaning wipes. Damn! But in about an hour we were able to use the bathroom again. It was slightly expensive but what else were we to do!?!

Gracie G.

First, I called on an 'emergency' basis; we are living in our RV while remodeling our house. The single RV toilet became badly plugged and needless to say, we were going to be highly inconvenienced without it.

Jason Belcher arrived only a couple of hours after I called for assistance. This was no easy task as an RV doesn't have a 'normal' system, but tanks that store all the icky stuff until it can be pumped out weekly.

Jason tried everything in his bag of tricks, to no avail. It was hot and muggy outside, and he had to also contend with working around another service tech who was also here trying to connect us to high-speed internet; they were competing to accomplish their tasks within the same small physical spaces.

After over an hour of various attempts, Jason came back from his truck and said ""I've got one last trick to try."" About 3 minutes later, ****SUCCESS****!!!!!!! Things have been working great ever since. I have never been so happy to pay someone for their services in my life. Jason was professional, courteous, and sincerely concerned about getting our temporary tiny home back up and running. I would call Mr. Rooter again in a heartbeat (but hope we don't need them anytime soon ;-) and I would request Jason Belcher as he was AWESOME!

Marty E.

Too bad there isn't a zero star rating. The estimate for a toilet repair was more than the cost of a brand new toilet. They don't give free estimates so I had to pay for a service call. I won't make that mistake again and I will never call them or any other mr rooter location in the future.

BUYER BEWARE!