Mr. Rooter Plumbing

Lorraine D.

The two technicians who fixed the broken pipe under our house were excellent! They were quick and efficient! They explained everything they were doing, even took pictures so we could see before and after shots! They even went out of their way to close all the vents under the house! They were extremely friendly and helpful! This is the second time we've had someone from Mr. Rooter out to fix something and the first time was just as excellent! You are now our ""official"" plumber and will highly recommend your services to everybody!

Kevin & Lorraine Deneen

Maria P.

We have been loyal customers to this Mr. Rooter location for many years. The owners and staff genuinely care about every customer, ensuring we have a prompt, honest solution any time our building has a plumbing emergency. The team always leave the work area sparkling clean and give us a thorough diagnosis of the incident. In times when there is a wait for service, Mr. Rooter always does their very best to arrange for a team member to come early if possible.

Mel A.

Along with much of the area, late December brought some flooding to our house due to heavy rains and high water table. Our driveway drain backed up and water was pouring in our crawlspace. Jeremy came out 630pm that night and gave us a quote to water jet the pipe. He was reasonable and honest, suggesting that he would have more luck and could do some more diagnostics if we waited until the next day with some light. We agreed and he returned the next day. Meanwhile, before he left he suggested that we run down to Home Depot to get a sump pump-- we never would have thought of that and his advice saved us a night of sleep! (we were turning on our trash pump every 10 minutes in the rain) The next day, he spent quite a while tracing our outdoor drain lines and water jetting them. In the end he concluded that they led to a drywell, which was likely backing up due to the high water table. While he didn't solve the problem that day, he diagnosed and traced our lines, along with providing us with basic instructions on how would could redo the lines ourselves. Jeremy's service and kindness was beyond appreciated, especially in a stressful time. We will recommend Jeremy and Mr. Rooter to everyone we know!

Jim B.

Great experience working with Mr Rooter. Everything from the front office with accommodating my scheduling to expertise and quality work performed by field technicians. Highly recommend.

K G.

They will really rip you off as they only quote on site. Was quoted $500 for a simple drain unclog! Told them to leave. Stay awau.

Spencer W.

They solved my plumbing problem in under an hour, and offered some helpful advice

Codi H.

I was strung along for hours waiting for a plumber. I told them I had no problem waiting until the late evening because it was an emergency. I recieved a couple calls with updates and them explaining they were running late and it felt as if I was getting brushed off. Keep in mind my original call was placed at 5pm that day, not an irregular hour of the evening. I am a renter so they needed approval from my landlord which he gave to their office prior. Then at 11pm the technician called again saying he couldn't get ahold of my landlord so he couldn't come help me. I told him the landlord had already given consent and the necessary information but apparently that is not good enough for this company or simply they just didn't want to be out late. Now it's the middle of the night and I cannot get another company to come help me because my landlord is asleep. Had I known before the middle of the night there was a chance they couldn't come help me I could have contacted another company at a decent hour and recieved the help I so urgently needed. Now I'm forced to go to the bathroom outside in December because of this companies lack of communication and assistance. Don't waste your time and seek the help of a local plumber like I should have done.

Jody O.

Fast and efficient service to deal with an emergency overflowing toilet and drain pipe. George was very thorough in his review and assessment of what was going on. Respectful of COVID guidelines and word booties and such to keep the floor clean. Would definitely recommend this business and George for planned and emergency plumbing needs.

Laura M.

I called Mr. Rooter over for a free estimate on having our septic hooked up to the city line. Mr. Brian Lee the Excavation Supervisor who came out to give the estimate happened to show up while we were having another unrelated issue. It was a strange horrible smell coming from our pipes and a small(ish) leek in the sink in the downstairs bathroom. Brian went above and beyond in helping us out and looking into the additional things needed. He was able to fix the issue which was a loose fitting. I am eagerly waiting his estimate for the sewer line. He was on time helpful thorough and quick.

Mirandee M.

I had an evening crisis at my rental house. Water was flooding from the toilet onto the floor. George came as soon as possible and was thoughtful, thorough, professional and honest! He did an amazing job! I fully trust him and highly recommend George!