Mr. Rooter Plumbing

Rose R.

We are very pleased by the work. Very professional and reliable. We highly recommend.

Tricia D.

This evening (of course the night before the holiday) we had a clog at the sewer line that caused everything to backup into our bathtubs, etc. After, no exaggeration, calling 15 plumbers from this site that told me that they couldn't come today, I called Mr. Rooter. They told me that it would be no problem to get someone out & to top it off, they do NOT charge for the technician to come out, just for the work. From the moment Jeremy arrived, he was so professional & thorough while explaining everything. Even showing us with the camera where the clog was & explaining the process to my 12 yr old son who was very impressed. He was able to remove the clog quickly & was beyond pleasant the entire time. I would recommend him & Mr. Rooter to anyone with a plumbing need!!

Jonathan L.

Worst service I've experienced. Do NOT work with this company. Completely unprofessional and unreliable!

Elizabeth G.

Update: After numerous calls to Mr. Rooter requesting for the work to be completed and approved by the city, the approval was gained on March 22nd, 2019. Almost 4 months since the work began.

We purchased a new home that needed sewer work back in February 15th 2019. Mr. Rooter came in and did the work prior to our move, completed the sidewalk restoration, but never followed up with the city to get the final approval. After following up multiple times over the course of two months, they finally scheduled for the inspector to come in. The city stated that the sidewalk was not meeting their standard and they had to redo it to get their approval. Fast forward 2.5 months, on May 3rd, they came to take out the sidewalk. We've followed up multiple times, have not heard back, and still don't have a timeline of when the work will be fully completed and approved by the city. It's been 3 months - this is unacceptable!

Mimi M.

Jason was fantastic. He found himself in a bit of situation where our renter called for service wo our knowledge. Things could have gone sideways, yet Jason's professionalism and competence kept everything smooth and easy.

He discussed in detail the work that had been done as well as his recommendations for what might become a problem in short order. He walked me through what he thought was our best option to rectify the situation, the cost involved, the time it would take to complete the work, the warranty, as well as when he could get it done.

Given his calm, knowledgeable, and friendly demeanor, I had no problems trusting him and the quality of his work. Thank you for employing such an amazing technician. Being in CA and having a renter for the first time is stressful enough, and he was so good at taking that, what started out as a burden, away.

And thank you to Jason for giving me peace of mind knowing we averted a potential (and subsequently imminent) larger problem as well as knowing you had my back!

Much appreciated.

Laurin W.

Owning a home seems to have those moments of ""when it rains it pours"". We are so grateful when this happened we had Mr. Rooter and Joel Boren to rescue us. Earlier we reported on how we had 2 plumbing issues within weeks of each other. Mr. Rooter came through for us with those issues and left us feeling secure and well plumbed. But, like said earlier, it poured again. Our other ADA toilet AND the other tub faucet decided to break at the same time. Fortunately we were able to have Joel Boren come to our house once again and do his magic. He arrived feeling compassionate to our limited budget and with the knowledge of how much money we had already spent due to Murphy's Law. Joel was his usual professional and competent self. He immediately set out to repair the faucet then check the toilet. He gently and without any pressure explained why the toilet needed replacement. He patiently listened to the grumblings of a budget gone awry. Joel tried to cut every financial corner possible while remaining honest. He found us a toilet that was simply perfect AND he even found us a $20 off coupon that was totally unexpected. Every dollar counts at this point. I can't say enough good things about Joel and his excellence in knowledge, integrity, compassion, how amazingly clean he is and how concerned he is with your plumbing needs. Honestly, we do hope to never have to see Joel again in the near future. But if the house decides to throw us another Murphy's Law we have every confidence that Joel and Mr. Rooter will be there to help put back the pieces.

Nia P.

Mr. Joel B and Mr. Kevin H were AMAZING!!!!! Our water heater went out over the weekend and had to be completely replaced. These men were very kind, warm, fast, & efficient on a Sunday at that! They did amazing work and even gifted us nail files (my mom was filing her nails when they came in & I was in desperate need of one lol). They truly go above and beyond for their customers. It felt like we had good friends over helping to fix our heater instead of a business. Thank you guys so much!!

David M.

Thieves! $425 do snake a drain, their cheapest quote, because that's what the book tells him to charge. His good book said that it would need a scope done too for an additional $75! Ha!

tommy g.

I was happy with Justin, the plumber, but the cost was way to high for the time and work required. Rather than charging an hourly rate they have set job quotes. When he gave me the quote of $380 I expected it would take a couple hours and some materials. I showed him where the access hole from the past service was located and the job was done in less than an hour with no materials required. Regardless of the advance quote I feel I was overcharged for the job so it is unlikely I will call them again. Nor would I recommend them to my neighbors.

Sarah K.

Jason B came to our rescue tonight! He was very fast and very friendly. If we have any plumbing issues in the future we will be sure to use this company.