Mr. Rooter Plumbing of St. Charles
Company Overview
Mr. Rooter® Plumbing delivers exceptional plumbing solutions in St. Charles and nearby regions. Having served for over 50 years and with 200+ locations, Mr. Rooter is a name you can rely on. If you need a plumber close to St. Charles, Mr. Rooter is here to assist you. We offer 24/7 live answering to assist you in arranging your emergency plumbing service without delay. You can trust us for reliable and prompt service, whether it’s a sewer backup, frozen pipes, clogged drains, or a water heater repair due to no hot water. Call Mr. Rooter today for transparent rates and convenient appointment options.
Since its inception in 1970, the original Mr. Rooter has upheld a commitment to core values centered on delivering quality work at fair prices. Almost fifty years later, the original Mr. Rooter continues to serve homes and businesses in and around Oklahoma City. It remains independently owned and operated, maintaining strong community ties that made its success possible.
At Mr. Rooter, Brad's top priority is ensuring customer satisfaction. Brad ensures staff receive ongoing training, reviews paperwork to avoid errors, and gives second opinions on diagnoses. For larger or complicated tasks, he supervises personally, including most excavation work. His dedication to customer service is evident as he also serves as the dispatcher during nights and weekends, taking responsibility during critical plumbing emergencies.
Brad is married to Jennifer, and they have three children. With a busy work schedule and three kids under seven, he has little time for hobbies; however, he prioritizes time for the most important person in his life - Jesus Christ. As a Southern Baptist Deacon and Sunday School Teacher, Brad is active in his faith community. He may not preach to customers, but they certainly appreciate the values upheld by Mr. Rooter!
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Traci C.When visiting family, you try to be the best house guest, but sometime there are events out of your control...
After several unsuccessful attempts to resolve the ""situation"" - we searched the internet for a service provider that offered 24/7 (including weekends and holidays) for help...called Mr. Rooter of Franklin County. The answering service was quick to answer and very helpful; and reached out to the local provider to call us directly to schedule the service.
The local provider called right away, I explained our ""emerging and overflowing"" situation, but because the household had other toilets available, she did not feel the request for service warranted a technical visit until Tuesday (48 hrs later). I attempted to explain the number of ""users"" in the household vs. number of toilets was not an adequate ratio. I then asked if she had any DIY recommendations to help alleviate the clog in the mean time, which she pretended to not understand the question.
Thinking MAYBE she was attempting to save me money, I inquired the cost associated with having a technical provider come out to the house (as it was late) and the difference for weekends - ((as the guest, I was willing to pay)) ... but she still was not willing to schedule service. I asked if technicians / plumbers were available...they were, but she still was not willing to schedule service.
I don't get it...
#1. The advertisement for Mr. Rooter states 24/7 weekends and holidays
#2. Who is this woman to qualify my event as an emergency or non emergency; or what warranted a technical visit or not
#3. If I am attempting to purchase for a service advertised and offered, why would she not provide
#4. How is purposefully allowing a plumbing problem to sit 48+ hours the best alternative
Anyway, if you are reading this advertisement in an attempts to find a quality service provider, keep searching!! Mr. Rooter of Franklin County is pretty shitty (PUN INTENDED) - and the lady who represents the local franchise, she's a fucking asshole!
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